Are you having issues? Select the issue you are having below and provide feedback to Tomo Card.
- My card was declined (for an online purchase so I didn’t have that embarrassment in store at least) but I had paid the card in full and the payment and available credit had cleared.
- The app itself is very glitchy too.
- You can’t get anyone to pick up when calling customer service during advertised business hours.
- If you’re lucky enough to get anyone to answer the “live chat”, there are some representatives who are rude and unhelpful.
- Then, after they freeze your card with no warning or explanation, they close your account with, again, no warning or explanation.
- Communication is lacking and the app and website is nowhere close to functional.
- You can’t simply add or remove your own bank accounts.
my app keep crashing after logging in and I've tried everything from deleting the app to updating my phone
Unable to make a payment on the app
Can't activate card, it keeps saying error activating
My application for credit card won't allow me to get past city
The card has stopped working. All the machines declining the card are telling that the card has a bad chip
I cannot activate my card keeps saying error
Can’t login to account, page is white/blank
Trying to add counts. The page is frozen or links not connecting. Awful platform
Complete guide to troubleshoot Tomo Card app on iOS and Android devices. Solve all Tomo Card app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TomoCredit Inc, developers of Tomo Card.
Whether you’re looking for your first credit card or just adding to your arsenal, Tomo is the perfect card for you! You work hard for your money and simply put, credit card fees suck- We got rid of them to offer you a clean and straightforward credit card. Tomo is a credit card that doesn’t require you to have an existing credit history. We built this card to build your credit. Start off on the right foot with building credit, or boost your existing score! Between a great referral program, no fees, and no credit required, why not? Using the Tomo Card app, you can manage your card, view your transactions, payments, make payments, redeem points, and much more.