Contact Tomo Card Support
Company Name: TomoCredit Inc
About: 0% APR | $0 Fees | No Credit Checks
You work hard for your money and simply
put, credit card fees suck- We got rid of them to offer you a clean and
straightforward credit card.
Whether you’re looking for your first credit
card or just adding to your arsenal, Tomo is the perfect card for you!
[Apply
at tomocredit.
Tomo Card Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tomo Card. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tomo Card. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TomoCredit Inc
Read 19 Customer Service Reviews 😭😔💔
This company is the worse company for customer support. My card has been locked since August and they were supposed to issue me a new one. But they keep telling me no new card are being issued at this time. But they still are withdrawing $8.99 out of my checking account every month. If this keeps up, I will take it one set forward with legal action.
I try to contact Tomo via Email. Bad customer service. Never answer the phone , no help After my fraud I ask hey new card , no answer , no I’m looking on a legal way with my Lawer to find out .
Bad company. Months ago my card was hacked and I did a police report and all , nothing has changed
I need a real live person to call me on my cell at 678-358-4888 and discuss my new card. I am getting bullshit responses via chat and email and I've been waiting on my new card to arrive and being told no replacements are sent but yet to activate my card. I tried to activate my old card and it failed so now I have the inability to use my card which I did regularly. I need a new card, answers and someone to talk to. Your customer support is piss poor and board line a scam.
You keep saying I owe you money. I asked you several times what for, send me a bill telling me what I owe for. You will not answer me! I won't pay you I am not stupid! Stop bothering me it's harassment and I will press charges against you. Stop texting me now.
Paid off my balance and they still saying I owe them and they are destroying my credit.
I have been trying to call to pay my balance for the last week and no answer.
Tomo is the worst to ever try and get a hold of a customer service person.. I’ve called them numerous times and all I get is a automated voice message system to leave a message.. not to mention email replies non stop and yet I get no where.. I have tried multiple times to try and update my bank account information cause my bank account was hacked and it wouldn’t allow me to change my information.. I’ve tried multiple times calling them and emailing them and yet I get no where.. and because I couldn’t change my information so my payment could process through the new account they destroyed my credit report they dropped my credit score from 562 to 514 that’s so insane I can’t believe they did that to me.. it’s crazy how can they do that when it’s their fault I’ve done everything I could to reach out to them to help me get my information updated.. they totally screwed up my credit score not only with them but all other credit reporting agencies as well.. can anyone help me out here please
This is outrageous how you ppl play with customers, try to contact support for 2 weeks now and them no answer or call back, them make changes in my account and no direct to no one to answer your call and I need my money back
We have problem with this bank info
I have tried repeatedly calling customer service to cancel my card due to an email saying they were going to start charging a 2.99 monthly fee. Every time I call and hit 0 to talk to someone their end hangs up. I want my card canceled immediately!
Trying to l0g in
My card was lost /stolen I got the police report, and it was sent to TOMO to-date I am still fighting with TOMO to get a refund. They also do not report to the credit bureaus .
Hello my name is DONELL GRISSETTE 05/16/1954 SS#1663 MY PHONE NUMBER 843-246-4262
Completely frustrated. I signed up the other day. Only for the app not to work. No way to chat or email this is a scam
Got this card for credit reporting ... 6 months later account still not reporting to Transunion. Reached out to customer service multiple times with no resolve.
Bad customer service, glitchy app.
by LisaK83
My card was declined (for an online purchase so I didn’t have that embarrassment in store at least) but I had paid the card in full and the payment and available credit had cleared. I tried to use it a couple more times online, still declined. So I contact support and they tell me my card is frozen because my account is under review. But they won’t tell me why it’s under review or when my card will be unfrozen. I think it’s been about a week now.
The app itself is very glitchy too. If you make a payment and it says there was an error, just close out the app, wait a few minutes, and open it again. It will most likely show your payment went through. If you don’t close out the app and just try to make the payment again, then it will likely pull a double payment and they won’t refund your double payment - they’ll say it’ll just count as extra available credit. Never mind if that screws up your budget for what’s in your bank account.
Don’t bother
by Blakeerinnn
I get that this is a “startup company”, but the they’re terrible to work with. You can’t get anyone to pick up when calling customer service during advertised business hours. If you’re lucky enough to get anyone to answer the “live chat”, there are some representatives who are rude and unhelpful. Then, after they freeze your card with no warning or explanation, they close your account with, again, no warning or explanation. Communication is lacking and the app and website is nowhere close to functional. You can’t simply add or remove your own bank accounts.. you have to contact “support” (and I place support in quotations because this team is actually not supportive at all). Do not waste your time.
Don’t get it.
by İnfinity
The ads about the card are misleading. Promotes $10k and got $250. Asks me to make 12 months of payments weekly to raise my credit line. Absolutely ridiculous. It’s better to get secured card or low credit limit credit card, pay full each month which helps with your credit score. I will report this company, and dispute to credit bureaus.
Have a Problem with Tomo Card? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Tomo Card to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tomo Card customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tomo Card.
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