Are you having issues? Select the issue you are having below and provide feedback to Jacquie Lawson Ecards.
- Lack of cards featuring Black and Brown people
- Ecard display issue on Apple devices running iOS 15 or above
- Volume level not stored in cookies or remembered for future cards
- Music continues playing long after card is closed
I am fed up with your messages"Error" I acknowlege each time I am trying hopelessly to renew my abonnement. I have sent to you various "help messages" , but nobody replied ! Shall I give up the renewal of my subscription? Please help ! Gérard
I have picked out a birthday card, put in a message and then hit preview. The dog comes up and continues running and the card does not preview.
My app doesn't allow me to access the address books to send my E cards to
I choose my card and then the screen locks up and I can't preview or send. I've been trying off and on this for all afternoon and evening. it's a birthday card so I want to send it today. HUGE disappointment!
I choose the card to send, type in the greeting, page will not go down to put in the addresses of the sender and the one to who it’s sent. Then it wiped out the message I’d written
Following error when I want to send it.non-ASCII input is not supported for key personalizations
I am a longtime member and now when I am trying to sign in, the wrong ID and Password come up as extramochi@gmail .com with Stickyrice135 as the password. What is wrong?????
why my ecard sent to Christopher McCoullgh Chriswilltryit@redacted does not go through
I have sent multiple requests for my account not to be renewed and it was renewed anyway. I want money returned to my account and I don't want to be sent to the acct where I pay a dollar and leave my credit card info. Not safe for me. I want to speak to a representative. Linda Metz 706-833-1340
It is frustrating trying to get into your site. I have been a member for several years and renewed my sub. but cannot get to send any cards as unable to access your site
I can’t past the dog running on my Jacquie Lawson e card app and view e-cards on any selection , Furthermore I can’t even view the e card my friend emailed me from Jacquie Lawson ! This is the third time I’m writing this concern . Please help it is very frustrating when I can’t view and I have paid a subscription with Jacquie Lawson for 2 years ! Please help It would be much appreciated !
Forget it, only wanted my $23 returned since it looks like I won't get anywhere.
I DO NOT WANT YOU TO AUTOMATICALLY RENEW MY ACCOUNT EVER! WHEN I PRESS THE "NO" BUTTON THE REPLY IS "SUCCESS WE WILL AUTOMATICALLY RENEW YOUR ACCOUNT ON DECEMBER 4 2023". DO NOT DO THAT!!!!!!
I have been trying all morning to send five advent calendars and the site will not process payment.
I was overcharged for an Advent Calendar purchase.
I want to send an anniversary card to my son and his wife for Anniversay. Wher is the 'click here' to send this card? I can't find it?
When I preview a card there are subtitle throughout eg. ‘drumroll’ How can I turn these off Thanks
cards will not download
I have tried yesterday and today to preview a Birthday card to send to a friend & each time I go to start the preview the circle keeps spinning and no connection! It comments by keeps telling me to stop and try again? Why can I not preview a card to send?
Cards will not download - have tried everything on help list for this problem
Cards will not download
Cards will not load,
Can not down load cards to view
Credit card hacked. How do I contact you with new credit info?
When I receive an email telling me my note has been sent or received, or more importantly, I receive a thank you note, I can't see it. When I click on the message it is a blank screen. This has just started over the past few days. I would like to be able to read the complete message when I click on the email, as I used to be able to do. Please help restore this function.
When I open the website, I can't find the "Log In" place so I am unable to Log In and send cards to my friends. Can you help me? Suzanne Bray Slbray.1551@redacted
I am unable to receive Jacquie Lawson E cards. How can I fix this?
I often use your cards but today when I log on to view a card I am thinking of sending, it does not come up.
PLEASE, , ,do NOT compliment me with a "Good Job" in sending you my complaint. FIX THE PROBLEM!
So why do I keep using your service? Why do I cite those email addresses to which I'd like to send cards, then GET NO CONFIRMATION of cards sent OR find that I'm not able, once denoting my addressees, to re-connect with the process and complete the transactions? Your new email site/process is, for me, certainly NOT USER FRIENDLY. And, I'm guessing, I'm not the first customer to convey this info to you. Right?
Complete guide to troubleshoot Jacquie Lawson Ecards app on iOS and Android devices. Solve all Jacquie Lawson Ecards app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jacquielawson.com, developers of Jacquie Lawson Ecards.
Download our app and send our free ecards, or purchase a membership to send our entire range of over 400 greeting cards. Your subscription to Jacquie Lawson allows you to send an unlimited number of the classiest ecards in the world to your friends and family. Your subscription will automatically renew 24-hours before the end of the current period, and your iTunes account will be charged unless auto-renew is turned off at least 24-hours before the end of the current period. You can send an ecard immediately – no waiting for postal services – or you can schedule ecards to be sent in the future. We use traditional artistic techniques using paint and pencils on high quality paper, and then scan and animate the results, with music carefully selected and arranged to match the mood. Purchase and send gift cards for retailers, restaurants, and more! Jacquie Lawson ecards are renowned for the quality of their art, animation and music. And so easy to send by email, text, Facebook or other social media, straight from JacquieLawsonEcards . Choose from a range of captions, and add up to 1500 characters of your personal message to be displayed inside the greeting card. And your in-app membership also gives you access to the full range of facilities on our website, including our Birthday reminders. Your payment will be charged to your iTunes account at confirmation of purchase. The perfect solution is to attach a virtual gift card along with your ecard. You can turn off auto-renew at any time from your iTunes account settings. From birthdays to Valentines, from congratulations and commiserations to Christmas and New Year, we’ve got it covered. Sometimes just sending an ecard isn't quite enough, and you want to make a more generous gesture. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription to that publication, where applicable.