Linphone app not working? crashes or has problems?

Linphone Status

Published by Belledonne Communications SARL on 2024-02-19

Linphone is an open source app offering free audio/video calls and text
messaging. With Linphone, you can be reachable at any time, even if the app is
closed, with a WiFi or 3G/4G internet connection.

I have a problem with Linphone

Are you having issues? Select the issue you are having below and provide feedback to Linphone.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Connection

33.3%

Crashes

33.3%

Reported Issues: 3 Comments

By Zel Balija 1 year ago

I have run Linphone 4.3.2 for three years without a problem. After I upgraded to 5.0.14 it worked fine for a couple of weeks and then started indicating "Linphone Not responding" any time I clicked on any control. I then upgraded to 5.0.15, but the issue persisted. The softphone worked fine for a few days and then started freezing again with the "Not responding" message. I am on a Windows 10 desktop. I like the product, and the updated user interface (5.0.xx) is much nicer, but I am considering uninstalling 5.0.15 and installing the old 4.3.2 version which worked flawlessly. Any help will be much appreciated. Best regards, Zel

By Jonee Munning 1 year ago

I am connected remotely thru my employer's vpn. It has been working up until yesterday, 09/05/2022. I can have the app up and running, but as soon as I try to use the app, I get "not responding". I have the green by my name as a go. What can I do?

By mathias folarin 1 year ago

my linphone just stop working showing red sign at the top

Common dislikes about Linphone app

- SIP not running in the background

- No way to access existing account

- Broken mute function

Have a Problem with Linphone? Report Issue

Common Linphone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Linphone app on iOS and Android devices. Solve all Linphone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Linphone iPhone Issues and Solutions

Linphone iOS app crashes, not working, errors
Linphone iOS app network issues
Linphone on iOS has black/white screen

Linphone Android App Issues and Solutions

Linphone has errors/crashing/not working
Linphone server network connectivity issues
Linphone has black screen

Linphone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Linphone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Linphone app crashes or not working on Iphone (iOS):

Close and restart the Linphone app on iPhone
Update Linphone app to the Latest Version for iOS
Uninstall and reinstall Linphone iPhone app
Update your iPhone to the latest iOS version

Fix Linphone on iPhone unable to connect to server/internet connection issues::

To resolve Linphone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Linphone black/white screen (blank screen) on iPhone:

Follow the Linphone iOS app troubleshooting guide Here →

Linphone Android App Issues and Solutions

Fix Linphone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Linphone app issues:

Force Stop the Linphone App
1. On android, goto "Settings" » click Linphone app. » click "Force Stop".

Update Linphone to the latest version on PlayStore

Clear Linphone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Linphone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Linphone.

Fix Linphone unable to contact server/ Linphone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Linphone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Linphone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Linphone on android.

Solve Linphone black/white screens issue on Android:

Follow the Linphone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Belledonne Communications SARL, developers of Linphone.

100% Contact Match

Developer: Belledonne communications

E-Mail: [email protected]

Website: Visit Linphone Website

About this app

Therefore, only this app accounts (sip. this app. org accounts) can receive calls when Linphone is closed, thanks to push notifications integrated within our server. * Group chat features only available for this app accounts (sip. this app. org accounts). this app is available on the main mobile and desktop operating systems and offers various specific features for advanced users (codecs, transport standard, encryption options, DTMF... ). With this app, you can be reachable at any time, even if Linphone is closed, with a WiFi or 3G/4G internet connection. * Since IOS10, SIP connections in background are no longer allowed. For more information, see this app project website: app. this app can be rebranded and customized to meet specific needs. this app is an open source app offering free audio/video calls and text messaging. Contact Belledonne Communications for any specific development query.