Jetdoc app not working? crashes or has problems?

Jetdoc Status

Last Updated on 2021-05-27 by Jetdoc, Inc.

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Summary of Jetdoc Problems 😠👌🔥

- Unable to get a chance to speak with anyone regarding issue

- Timer keeps going down to 0

- Screen is just black and then it disconnects

- Calls are missed when leaving the app

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Common Jetdoc Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Jetdoc app on iOS and Android devices. Solve all Jetdoc app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Jetdoc iPhone Issues and Solutions

Jetdoc iOS app crashes, not working, errors
Jetdoc iOS app network issues
Jetdoc on iOS has black/white screen

Jetdoc Android App Issues and Solutions

Jetdoc has errors/crashing/not working
Jetdoc server network connectivity issues
Jetdoc has black screen

Jetdoc iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Jetdoc app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Jetdoc app crashes or not working on Iphone (iOS):

Close and restart the Jetdoc app on iPhone
Update Jetdoc app to the Latest Version for iOS
Uninstall and reinstall Jetdoc iPhone app
Update your iPhone to the latest iOS version

Fix Jetdoc on iPhone unable to connect to server/internet connection issues::

To resolve Jetdoc network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Jetdoc black/white screen (blank screen) on iPhone:

Follow the Jetdoc iOS app troubleshooting guide Here →

Jetdoc Android App Issues and Solutions

Fix Jetdoc not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Jetdoc app issues:

Force Stop the Jetdoc App
1. On android, goto "Settings" » click Jetdoc app. » click "Force Stop".

Update Jetdoc to the latest version on PlayStore

Clear Jetdoc App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Jetdoc app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Jetdoc.

Fix Jetdoc unable to contact server/ Jetdoc internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Jetdoc » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Jetdoc » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jetdoc on android.

Solve Jetdoc black/white screens issue on Android:

Follow the Jetdoc android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jetdoc, Inc., developers of Jetdoc.

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