Are you having issues? Select the issue you are having below and provide feedback to VITA mobileAssist.
Complete guide to troubleshoot VITA mobileAssist app on iOS and Android devices. Solve all VITA mobileAssist app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VITA Zahnfabrik, developers of VITA mobileAssist.
Select the presentation of the measurement results (VITA SYSTEM 3D-MASTER, VITA classical A1-D4, VITABLOCS shades or bleached shades) and the display mode (standard or extended shade information by using the magnifier button in the VITA mobileAssist app). 10. Results of shade measurements performed with the VITA Easyshade V will be transferred to VITA mobileAssist app via Bluetooth. Perform a measurement with the VITA Easyshade V and transfer the results into VITAmobileAssist by tapping on the symbol in the left upper corner of the VITA Easyshade V touchscreen. 8. Wait until VITA Easyshade V is displayed as available Bluetooth device on your iOS device. Activate the Bluetooth interface of VITA Easyshade V by moving the iOS slider in the Bluetooth settings to the right. 4. The free VITA mobileAssist app was especially developed for efficient communication of tooth shades between dentists and dental labs or patients. Start the VITA mobileAssist app and tap on the VITA Easyshade V icon at the bottom of the screen. 7. Make sure the software release on your VITA Easyshade V is version V506b or higher. 2. Select your VITA Easyshade V in the list. The pictures including the tooth shade information can be send by using any of the communication tools installed on your iOS device such as e-mail or WhatsApp. 1. Select "Settings" and "Bluetooth" on your iOS device. These results can be combined with a digital photo in order to document the initial situation as well as the individual characteristics of the patient’s teeth. Make sure Bluetooth is activated. 3. Wait a few seconds until the status changes to "Not Connected". 6. The status "Connected" is displayed. 5. Take a picture of a patient or import it from your photos library. 9.