🏷️ About: Easily manage your health care benefit plans and expenses. The Fidelity Health® app was built to help you minimize the time, cost, and hassle of managing your health care needs.
I am a registered nurse for a large insurance company, so I have a lot of knowledge and experience behind this review. You can’t access your electronic card. You can’t pay expenses. The only thing you can do is check your balance.
My previous HSA was through Benepass and I will greatly miss the convenience of that app- it did everything live and told you if there was an expense problem and why. You could scan it just like a credit card at the drug store, etc. Here it is the 10th of January and we still don’t have our hard cards. I have never NOT been able to create a new account and print a paper copy before! I have been waiting to get my new prescription glasses for weeks. Shame on you fidelity- this is a very inadequate app. The website isn’t much better. I will keep my vanguard account for my 401 additional contributions because of this crappy app- poor quality app & website=poor quality everything. There is NO WAY this is rated 4.9 of 5. They must be falsifying the numbers.
I actually really enjoyed using FidelityHealth but I logged in today for it to tell me to use their new app which doesn’t have the scanner to check if an item is eligible for payment. If I wanted all the extra information about my retirement and hsa investment options I would go online not use an app. Thanks for ruining the only purpose FidelityHealth served.
App is installed on iOS 14, but refuses to proceed. No later version can be installed.
Please make the next update of your app work on iOS 13 and iOS 14, so those of us with older devices can upload receipts and receive reimbursements!
(The regular 'Fidelity' and 'NetBenefits' app still work fine on iOS 14; there is no excuse for this one not to as well.)
Learned about FidelityHealth from an email Fidelity recently sent to me. I have a Fidelity HSA through a former employer.
Turns out that FidelityHealth only works for current employees. Otherwise you get a message that your account is locked ( fortunately it did not lock web access to my HSA).
Fidelity, please make your description crystal clear and stop sending emails about FidelityHealth to people who are prevented from using FidelityHealth .
1. “Saved receipts” feature doesn’t work.
2. Why is this a separate app from the NetBenefits app? At least provide a link between them. My card says “NetBenefits.” My company calls this “NetBenefits.” Why is this a separate app called “this app”? It doesn’t connect with any health app, and doesn’t provide any health info.
3. “Scan” doesn’t scan my receipt like the previous HSA app my company contracted with. Even standard business-expense reimbursement systems, like Concur, do this.
The 2 factor authentication kicks in for every session on a single device. This is very inconvenient if I used FidelityHealth on a specific device in the last couple of hours. I totally understand if it’s a new device and would may be like to see an option to have ‘Remember me on this device’ that most sites offer.
FidelityHealth makes it very easy to reimburse myself for medical expenses but it would be VERY helpful if there were a memo field (like there used to be). We have scores of expenses every year and if there is an audit it would be very difficult to figure out which expense goes with which receipt.
It’s very helpful being able to see what is available in my account, pay or reimburse myself for medical expenses out of FidelityHealth , adjust my account info when I move to a new address, etc - way more convenient than having to get into the site on a computer, too, since I don’t always have access.
I would appreciate a better way to track my expenses here, though. I have a hard time organizing or remembering things, especially over the long term, so I would find it really helpful to be able to snap a photo of my receipts for medical expenses on FidelityHealth (or at least make a note of what I’m reimbursing myself for) to make justifying them easier during tax season.
It needs a receipt scanner and folder to save HSA receipts. We’re required to save receipts for IRS purposes. Fidelity even tells you that, but FidelityHealth doesn’t provide a way to save them. Now I’m researching receipt saving apps just for my Fidelity HSA.
Simple and easy to use when you’re on the go, but it does crash every now and then or throws an error.
FidelityHealth is very useful. It makes it super easy to log in and see HSA info and not go through my employer website. Needs an iPhone app widget for easy access. Otherwise awesome!
I typically dread doing the reimbursement process. So much typing is required to enter the information from my medical receipts.
This time, it was quite literally just one click, I submitted a request for the entire amount available in my account. Thank you
Happy with user interface. It provides all the data I would want to see on the home screen and the reimbursement process is simple!
FidelityHealth is very handy. I was able to use my downloaded Covid card at a health conference recently. It works quite well. It’s a must have if you want get of clutter in your wallet or purse. I highly recommend!
FidelityHealth is so easy to use and doesn’t use the stupid jargon that other financial apps use. It takes out the intimidation factor and lets me reimburse my medical expenses easily
I enjoy using my helpful fidelity app! It’s moments away from answers and info I need! Thank you for making it user friendly!
Makes it easy to link several Fidelity Apps (3 so far) with your Bank account. That way you can access information on your Retirement And Health Savings accounts. So far no hidden fees like how much it cost for a sick/illness/injury note from a Hospital $$$ that workers comp doesn’t cover =]
FidelityHealth is easy to use and works super fast. Absolutely love it. If you loose your receipt no worries, you still get reimbursed what you spent.
Some how my HSA didn't max out at the end of the year from my pay checks. The HSA one time contribution made it very easy to max it out! Way better than Net Benefits!!!
Using FidelityHealth for my HSA and it’s so easy when I forget to use my card of husband goes to get my prescriptions and doesn’t have my card. They make it super easy and my favorite part is I can add a picture of my receipt because let’s be honest no one saves them anymore. Very helpful and easy to understand.
Fidelity Health® is very safe to use.
JustUseApp Safety Score for Fidelity Health is 66.7/100.
This assessment is based on our NLP analysis of 20,613 user reviews.
Combined with the app store average rating of 4.9/5.
Fidelity Health® looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Fidelity Health is 66.7/100 .
This conclusion is based on analysis of 20,613 user reviews.
Fidelity Health collected the following data from you:
It can help you manage your benefit plans and accounts if you’re enrolled in an employer-sponsored health benefits plan through Fidelity or if you have a Fidelity Health Savings Account (HSA).
The Fidelity Health® app was built to help you minimize the time, cost, and hassle of managing your health care needs.
The Fidelity Health app is available to people who enroll in their employer-sponsored health benefits through Fidelity or have an HSA with Fidelity.
You can use your current Fidelity NetBenefits® or Fidelity.com login information to access Fidelity Health.
Fidelity Health and the Fidelity Health logo are registered service marks of FMR LLC.
