Contact Fidelity Health Support
Company Name: Fidelity Investments
About: Easily manage your health care benefit plans and expenses.
The Fidelity
Health® app was built to help you minimize the time, cost, and hassle of
managing your health care needs.
Fidelity Health Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Fidelity Health Website
Privacy Policy: https://www.fidelity.com/privacy-policy
Developer: Fidelity Investments
3 Most reported problems 😔💔
Not quite what they advertise
by JRH Reviews
Learned about this app from an email Fidelity recently sent to me. I have a Fidelity HSA through a former employer.
Turns out that the app only works for current employees. Otherwise you get a message that your account is locked ( fortunately it did not lock web access to my HSA).
Fidelity, please make your description crystal clear and stop sending emails about the app to people who are prevented from using the app.
Worked great until they changed it
by Irritated Quarantined Mom
I actually really enjoyed using this app but I logged in today for it to tell me to use their new app which doesn’t have the scanner to check if an item is eligible for payment. If I wanted all the extra information about my retirement and hsa investment options I would go online not use an app. Thanks for ruining the only purpose this app served.
No longer supports older iOS versions!!
by Jim Grisham
App is installed on iOS 14, but refuses to proceed. No later version can be installed.
Please make the next update of your app work on iOS 13 and iOS 14, so those of us with older devices can upload receipts and receive reimbursements!
(The regular 'Fidelity' and 'NetBenefits' app still work fine on iOS 14; there is no excuse for this one not to as well.)
Have a Problem with Fidelity Health®? Report Issue
Why should I report an Issue with Fidelity Health®?
- Pulling issues faced by users like you is a good way to draw attention of Fidelity Health® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Fidelity Health® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Fidelity Health®.
