Helpwise Reviews
Published by SLABS Technologies Private Limited on 2025-07-29🏷️ About: Make It Easier For Your Team To Manage Customer Conversations. Easily Handle Emails, SMS, and WhatsApp as a team.
Is Helpwise Safe to Use?
We Investigate the app owner's website (Helpwise.io), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
66.6%
😎 Positive experience
33.4%
🫥 Neutral
0.0%
Is Helpwise Safe?
Helpwise appears generally safe, but use with caution.
33.4/100
Is Helpwise Legit?
Helpwise appears legitimate, though exercise caution.
33.4/100
Read 3 Customer Service Reviews 😠💢
2.4 out of 5
Bugs
by PrinceZeeAli
App had a ton of great potential. The overall UI and UX is very poor.
A long ways to go..
by BillyT1983
For those looking for an alternative to Helpscout that need a strong mobile app to provide support - this is not it. Helpwise has a lot of little errors that make it unusable.
Overall, I believe this app has a lot of potential, but everything feels unfinished. I'll be happy to update/change this review if things improve in the future.
Good on desktop, terrible app
by Stepherriffic
We use this app for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.
Is Helpwise Safe? 🙏
Helpwise appears generally safe, but use with caution.
JustUseApp Safety Score for Helpwise is 33.4/100.
This assessment is based on our NLP analysis of 7 user reviews.
Combined with the app store average rating of 2.4/5.
Is Helpwise Legit? 💯
Helpwise appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Helpwise is 33.4/100 .
This conclusion is based on analysis of 7 user reviews.
How was your experience with Helpwise? Post a Review
Features
With SMS and WhatsApp Inbox features, your team members can provide support to tens of thousands of customers by efficiently sharing the workload with each other.
Getting 100s of emails every day? Easily share these emails among your team members and reach Inbox Zero faster.
And, then we make a blunder by sharing email logins among team members.
Helpwise provides you detailed analytics on your email frequency, response rates & individual performance.
Every team member will get own separate login to access same email address.
Contact Support
Developer:
SLABS Technologies Private Limited
