Contact Helpwise

Contact Helpwise Support


Company Name:

About: Make It Easier For Your Team To Manage Customer Conversations. Easily Handle
Emails, SMS, and WhatsApp as a team.


 
  2025-07-29

Helpwise Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Helpwise Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SLABS Technologies Private Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Helpwise Website

Privacy Policy: https://helpwise.io/privacy

Developer: SaaS Labs US Inc.





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3 Most reported problems 😔💔

2.4 out of 5

A long ways to go..

2025-03-17

by BillyT1983

For those looking for an alternative to Helpscout that need a strong mobile app to provide support - this is not it. This app has a lot of little errors that make it unusable.

Overall, I believe Helpwise has a lot of potential, but everything feels unfinished. I'll be happy to update/change this review if things improve in the future.

Bugs

2025-03-18

by PrinceZeeAli

App had a ton of great potential. The overall UI and UX is very poor.

Good on desktop, terrible app

2025-03-19

by Stepherriffic

We use Helpwise for our business and it's great. But the iPhone app is almost useless. Pages fail to load, error messages abound, and functionality is missing.




Have a Problem with Helpwise? Report Issue




Why should I report an Issue with Helpwise?

  1. Pulling issues faced by users like you is a good way to draw attention of Helpwise to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Helpwise customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Helpwise.


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