Our mission: Making our cities more sustainable by changing how people
move. Improve your lifestyle and move in a healthy, fun and sustainable way in
more than 15 cities in Europe! Choose between a bike, e-bike or e-scooter with
our app and reach your destination whether you’re going...
Misguidance and Misinformation
The app is not user friendly in the sense of clear information. There is no clear information in regard to the price the user is going to be charged nor any specification on price per minute in that matter. After reading the user guide there is still no information at all about the price the user is going to be charged. (At least in Barcelona, Spain where I’m having this issue). The only time the Movi app mentions price per minute of usage is when registering a payment method and indicates that you can ride as low as 1€ per 20 min. No indication of which type of bicycle the promotion applies to. Very unhappy to be heavily misguided specially on my first ride! I am currently communicating with customer support to try and solve this issue. I do not recommend this app.
I have been trying to report a bicycle on my list charge it has no pedals and no way to lock the bike you to know I did like it. I left because I had a disappointment I did not know I need to take a photo. Please report the last bike and please do not charge
Plan mensual pocas bicicletas
Compré plan mensual y hay muy pocas bicicletas manuales. Además están defectuosas.
A better way to Contact apps
You can now contact RideMovi: enjoy the new Mobike customer service directly
via Email using our new site - AppContacter.com
Yes. RideMovi: enjoy the new Mobike is very safe to use. This is based on our NLP (Natural language processing) analysis of over 220 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for RideMovi: enjoy the new Mobike Is 57.0/100.
Yes. RideMovi: enjoy the new Mobike is a totally legit app. This conclusion was arrived at by running over 220 RideMovi: enjoy the new Mobike User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for RideMovi: enjoy the new Mobike Is 57.0/100.
RideMovi: enjoy the new Mobike works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Aug 21 2021
I have been charged multiple times 4.5 x 2 and 5 euros for just one ride. And its impossible to remove my credit card from the system. In addition to this when the bike is out of battery, its harder to ride but you pay the same ...
Jul 23 2021
They are a complete RIP OFF regarding Parking Fines. The app says to park in a designated P zone in Barcelona, when you park there and take a photo, they charge you 3+ euro and say you parked illegally. It seems their P zone is wherever they decide. No clarity in the app, poor excuses through customer service. RIP OFF don’t use them
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