Contact RideMovi Smart Sharing Service

Contact RideMovi Smart Sharing Service Support


Company Name:

About: Improve your lifestyle and move in a healthy, fun and sustainable way in more
than 17 cities in Europe (Milan, Florence, Venice, Bologna, Turin, Padova,
Barcelona, Madrid and Zaragoza among many others). The largest fleet of shared
bikes and e-bikes with electrical assistance is available for you spread around
the town.



RideMovi Smart Sharing Service Customer Service 👿🤬😡😠💢😤

RideMovi Smart Sharing Service Contact Information

Listed below are our top recommendations on how to get in contact with RideMovi Smart Sharing Service. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RideMovi Smart Sharing Service. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: suppo Click to view


Verified email ✔✔

E-Mail: suppo Click to view

Website: 🌍 Visit RideMovi Website

Privacy Policy: https://res.ridemoviapp.com/public/privacy/privacy.html?country=italy

Developer: Ridemovi Spa







Read 15 Customer Service Reviews 😭😔💔

4.2 out of 5
Paolo
2023-11-12

Warning!!! Do not use this app. It’s a scam and they will charge you forever. Do not approach!!!!

Natalya
2022-10-06

ciao, ho bisogno del tuo aiuto, vivo in Olanda durante l'estate sono stato in Italia in vacanza e ho usato la tua e-bike, la mia... Show more

Ingrid
2022-09-18

I bought 2 E-bike day passes for €13,99 each. After 2 hours the E-passes stopped charged us € 14,40 each above the E-bike daypas... Show more

Meline Frey
2022-06-22

Normally paid 3,75€ for a daily distance during a holiday. One day for same time and distance much more. Made a complaint in the... Show more

Dries Nollet
2022-06-09

I started a monthly subscription in the app, but it disappeared after a few days. So I had to load my wallet to be able to ride.... Show more

Antonietta
2022-05-29

Ho usato la bicicletta una volta in vacanza, e tutti i mesi pago 6.- fr , è impossibile eliminare la carta di credito, è impossi... Show more

Olga Samperio
2022-04-05

Hello, Past December I rented a bicycle. We never sign for Subcription and yet we had been charge 2 times per month In March Iha... Show more

Yu Zhu
2022-03-17

Since I went to Florence last September, I have been deducted by this app for a monthly fee! I can't cancel the continued paymen... Show more

Festus Osemwenkhae
2022-02-23

Ciao buonasera, ho fatto abbonamento per un mese e ogni volta che guido prendono ancora soldi dal mio portafoglio perché?? Per f... Show more

Festus Osemwenkhae
2022-02-23

Ciao buonasera, ho fatto abbonamento per un mese e ogni volta che guido prendono ancora soldi dal mio portafoglio perché??

... Show more
Rob Hoff
2021-09-22

I closed a subscription on the 12th of September. However the bikes we wanted to use could not be recognized by the app. No othe... Show more

Vanessa Mayneris
2021-09-14

Hi I took and paid a month plan on my uk number (447557356759). I now have an italian number and the app is asking me for payme... Show more

Does not work well. Expensive

2022-04-29

by Tito450

App and bikes are ridden with errors. They keep canceling recurring plans without notice. They show inexistent and broken bikes as available, even weeks after reporting. They kept charging for the non-electric recurring plan even though they were in practice discontinued in Madrid (zero bikes, let ... Show more

Misguidance and Misinformation

2022-05-06

by Misguidance

The app is not user friendly in the sense of clear information. There is no clear information in regard to the price the user is going to be charged nor any specification on price per minute in that matter.

After reading the user guide there is still no information at all about the price th... Show more

Watch out - recurring charges

2022-05-13

by JTN3336

My husband and I used this app while we were on holiday in Barcelona. We bought 25 mins or something for 4 euros. We thought that was it, left our holiday and deleted the app. Now it is charging us every month and we did not agree to a subscription nor did we authorize these charges. And now we can... Show more


Have a Problem with RideMovi Smart Sharing Service? Report Issue




Why should I report an Issue with RideMovi Smart Sharing Service?

  1. Pulling issues faced by users like you is a good way to draw attention of RideMovi Smart Sharing Service to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a RideMovi Smart Sharing Service customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RideMovi Smart Sharing Service.


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