Are you having issues? Select the issue you are having below and provide feedback to RideMovi Smart Sharing Service.
- App has some bugs
- No way to lock the bike
- Canceling recurring plans without notice
- Show inexistent and broken bikes as available
- Charging for the non-electric recurring plan even though they were in practice discontinued in Madrid
- Very expensive prices when bikes work
- Charging a “non compliant parking” fee when they shouldn’t
- Not user friendly in the sense of clear information
- No clear information in regard to the price the user is going to be charged
- No specification on price per minute
Trying to register my phone number, error message says internal server issue. Has not been corrected in 3 days. Am i able to register?
App page has frozen and can’t lock bike after putting temporary parking on. It’s not locked at all and I’ve been able to ride it
hello, I am in firenze where the app have to work. I am from Greece and the app doesn't work in my phone. It says not available in your area.
The app won’t let me end my trip and is still charging
I Can't register my phone number +358445337739 I never get SMS message to confirm it! I need it In 3 hours can you help me?
Sorry, but I can not cancel my account. I just use ist for 1 month, but now I dont need it any more. What can I do that there will be no more transfer from my banking account? Thanks Vera
Complete guide to troubleshoot RideMovi Smart Sharing Service app on iOS and Android devices. Solve all RideMovi Smart Sharing Service app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ride Movi, developers of RideMovi Smart Sharing Service.
Contact e-Mail: [email protected]
RideMovi is a sustainable transportation system and combines unique design, smart lock system and smartphone app to provide convenient access to bikes and e-bikes when and where you need it the most. Note that some cities have special parking regulations and require parking the bikes in parking zones or public bike racks that are displayed in RideMoviSmartSharingService . Improve your lifestyle and move in a healthy, fun and sustainable way in more than 17 cities in Europe (Milan, Florence, Venice, Bologna, Turin, Padova, Barcelona, Madrid and Zaragoza among many others). Our station-free mobility system is solving the short distance connectivity problem in cities and contributing in making our cities a better place to live with no CO2 emissions. The largest fleet of shared bikes and e-bikes with electrical assistance is available for you spread around the town. PARK responsibly inside the operational area and LOCK your bike by ending the ride on your app. You can pay per ride or purchase special passes with great discounts available in our app. 3. Get directly to your destination in a fast and convenient way, and for the fraction of the cost of a taxi. Do you want to bring RideMovi to your city? Visit our website and follow our social media @ridemovi for the latest news and promotions.