ZOE Health Study app not working? crashes or has problems?

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Summary of ZOE Health Study Problems 🔥

• Limitations in reaching certain demographics

• Missing questions/info such as potential exposure and what protective measures were being utilized when the exposure occurred

• No mandates, quarantines, or daily updates on how many people have Covid

📋 9 Reported Issues:

H
Helen Barton 2023-06-27

I have not been able to log my intake today. The app is not working at all.

G
Glenda Lovell 2023-05-23

Have not been able to start app since 5/19 on my android phone. Has there been an update that is no longer compatible with an older phone?

B
Bryan Unitt-Jones 2023-05-23

App will not load for last four days

C
Christopher J Marchese 2023-05-22

App latest version 5.0.0 crashes when selecting abdomen +pain. Has never crashed like this in previous versions.

⚠️ Troubleshoot | Report Issue ⚠️
D
David Pollard 2023-01-06

I am on day 5 of If study. After I have filled in the page with eating times my App then shows an error page. I have restarted app and restarted my phone. Still I get the error page. I have downloaded and logged in to the app on another device but I still get the error page when trying to enter the IF page with my eating times. Can you help please? Thanks David Pollard

I
IAN BARRETT 2023-01-05

App won’t open. Message reads Cannot read property “ name “ of undefined. Tried deleting and reinstalling still doesn’t work. First time I’ve had an issue.

J
Jane 2022-12-03

Unable to log eating times. Number keyboard flashes up and away before can enter times therefore unable to save data

J
John Jones 2022-11-09

I cannot save my data entry as the save button is obstructed by my IPhone 14 keyboard which cannot be hidden

J
Jennie Hurley 2022-06-22

I cannot report a new symptom. I have tapped the relevant icons but cannot submit the result.

Showing 1-9 of 9 reported issues:

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Common ZOE Health Study Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ZOE Health Study iPhone Issues and Solutions

  2. ZOE Health Study Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: covid@joinzoe.com

Website: 🌍 Visit COVID Symptom Study Website

Privacy Policy: https://predict.study/covid-privacy-notice/

Developer: Zoe Global Limited




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