ZOE Health Study Status
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problems reported in the last 24 hours
Summary of ZOE Health Study Problems 😠👌🔥
• Limitations in reaching certain demographics
• Missing questions/info such as potential exposure and what protective measures were being utilized when the exposure occurred
• No mandates, quarantines, or daily updates on how many people have Covid
9 Reported Issues: 😵🆘🛟🚨📢
I have not been able to log my intake today. The app is not working at all.
Have not been able to start app since 5/19 on my android phone. Has there been an update that is no longer compatible with an older phone?
App will not load for last four days
App latest version 5.0.0 crashes when selecting abdomen +pain. Has never crashed like this in previous versions.
I am on day 5 of If study. After I have filled in the page with eating times my App then shows an error page. I have restarted app and restarted my phone. Still I get the error page. I have downloaded and logged in to the app on another device but I still get the error page when trying to enter the IF page with my eating times. Can you help please? Thanks David Pollard
App won’t open. Message reads Cannot read property “ name “ of undefined. Tried deleting and reinstalling still doesn’t work. First time I’ve had an issue.
Unable to log eating times. Number keyboard flashes up and away before can enter times therefore unable to save data
I cannot save my data entry as the save button is obstructed by my IPhone 14 keyboard which cannot be hidden
I cannot report a new symptom. I have tapped the relevant icons but cannot submit the result.
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Common ZOE Health Study Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot ZOE Health Study app on iOS and Android devices. Solve all ZOE Health Study app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zoe Global Limited, developers of ZOE Health Study.
Help critical research into major health conditions by reporting how you feel each day in ZOEHealthStudy , even if you feel well. With our technology and dedicated Contributors, our research will look at how altering your day-to-day behaviour could impact your immune system and reduce the risk of developing major diseases from cancer to dementia. The ZOE Health Study is an evolution of the ZOE COVID Study, which has data quoted in thousands of news stories and published in dozens of scientific papers. We’ll play back insights from the studies to the community that will enable you to live your healthiest life and reduce your risk of developing major diseases. In-depth studies into issues such as menopause and cancer will uncover detailed new findings to advance our understanding of major conditions and diseases. Join over 800,000 people in supporting scientists to help our national health services fight the biggest health issues of our generation. ZOEHealthStudy (formerly known as the ZOE COVID Study) allows you to help others but does not give health advice. We’ll never sell your data and we’ll be transparent about developments we make to products that advance human health. The data that you give us for our research into diseases other than COVID-19 will be restricted to King’s College London and ZOE only unless you opt-in to share it more widely in the future. You will be asked to share some general information, such as your age, and some health information, such as whether you have certain diseases. By telling us how you feel each day and reporting any changes in your usual symptoms, we will be able to relay valuable data to scientists. We will ask you to set up your ‘Usual Self’, this is your personal health baseline and will indicate any symptoms you may frequently suffer from. We’ll conduct voluntary participant studies to see how lifestyle changes might work for you as individuals. If you need health advice please visit the NHS website. We’ve already proven that our approach can rapidly advance scientific understanding and public knowledge. You will be directly helping us to develop an early warning system for disease detection which will help to save lives.
