RRH MyCare Status

Last Updated on 2025-10-17 by Rochester Regional Health

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Most reported problems

100.0%

- Need to take screenshots of certain data in Apple Health to send to doctor

- Difficulty finding a new provider after a cancellation

- Useless for information

- Password reset issues

Common RRH MyCare Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve RRH MyCare network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the RRH MyCare App
1. On android, goto Settings » RRH MyCare » click [Force Stop]

Clear RRH MyCare App Cache and Data:
1. On android, goto Settings » Apps » RRH MyCare » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RRH MyCare.

On android, goto Settings » Apps or Manage Apps tab.
Click RRH MyCare » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RRH MyCare » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RRH MyCare

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit RRH MyCare Website

Privacy Policy: https://www.rochesterregional.org/privacy-notice/mycare

Developer: Rochester Regional Health

Mar 05, 2026, 06:37 PM
a Mac user from Buffalo, United States reported problems with RRH MyCare : Login
Mar 05, 2026, 06:36 PM
a Mac user from Buffalo, United States reported problems with RRH MyCare : Login
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