MyCareLink Heart app not working? crashes or has problems?

MyCareLink Heart Status
I have a problem with MyCareLink Heart

Are you having issues? Select the issue you are having below and provide feedback to MyCareLink Heart.

⚠️ Fix Now in One Click
👨🏻‍👩🏻‍👦🏻‍👦🏻
10 User reports:
App has problems
 User reports 10

⚠️ Most reported problems ⚠️
Connection
33.3%

Something else
33.3%

Not working
26.7%

Login
6.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyCareLink Heart Problems 🔥

- Feels like it’s made for iOS 3 and it’s very insecure

- Passwords can only contain numbers and alphabet characters, no special characters

- Does not recognize password manager input

- Passwords are displayed in clear text in the app or on the website

- Does not reliably connect to the internet

- Doctors are resisting the addition of a feature that would allow patients to view their own data

📋 5 Reported Issues:

W
William Niven 2025-01-29

How can I identify which mobile phones will support the meditronic carelink heart app?

S
Sunny Day 2025-01-25

After submitting Device Serial Number which eventually continues to Pairing get Code 625.

M
Matthew Gale 2024-01-23

The app has repeatedly stopped working in recent weeks. I am unaware that this has happened until I notice on the phone, so sometimes it's been not operating for hours. I use a Samsung galaxy S10+.

K
Kristi Weiss 2023-11-29

I cannot sign in to MCL heart app. When I change password and try to sign in it keeps returning to the beginning page and will not allow me to sign in

⚠️ Troubleshoot | Report Issue ⚠️
P
Paul Templet 2023-08-15

I can’t login using password given to me by Medtronic Tech. It will not accept when trying to verify email. And there is no choice forgot password.

Showing 1-5 of 5 reported issues:

Have a Problem with MyCareLink Heart™? Report Issue




Common MyCareLink Heart Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyCareLink Heart iPhone Issues and Solutions

  2. MyCareLink Heart Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: pshelp@medtronic.com

Website: 🌍 Visit MyCareLink Heart Website

Privacy Policy: http://www.medtronic.com/us-en/statements-8/privacy.html?cmpid=mdt_plc_2015_US_footer_nav_legal_statements_8_privacy_statement_link

Developer: Medtronic, Inc.




‼️ Outages Happening Right Now