IU Learn Status

Last Updated on 2024-03-26 by IUBH Internationale Hochschule GmbH

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⚠️ Most reported problems ⚠️

Not working

75.0%

Crashes

15.6%

Connection

9.4%

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Common IU Learn Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve IU Learn network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the IU Learn App
1. On android, goto Settings » IU Learn » click [Force Stop]

Clear IU Learn App Cache and Data:
1. On android, goto Settings » Apps » IU Learn » Storage » click [Clear Data] option. This clears both data and cache.
2. restart IU Learn.

On android, goto Settings » Apps or Manage Apps tab.
Click IU Learn » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto IU Learn » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch IU Learn

E-Mail: it-helpdesk@iubh-fernstudium.de

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Developer: IU Group N.V.

Feb 19, 2025, 10:44 AM
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