IU Learn app not working? crashes or has problems?

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Last Updated on 2024-03-26 by IUBH Internationale Hochschule GmbH

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39 User reports:
App has problems

User reports 39

⚠️ Most reported problems ⚠️

Not working

59.0%

Connection

12.8%

Screen

12.8%

Crashes

10.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with IU Learn? Report Issue

Common IU Learn Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IU Learn app on iOS and Android devices. Solve all IU Learn app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IU Learn iPhone Issues and Solutions

IU Learn iOS app crashes, not working, errors
IU Learn iOS app network issues
IU Learn on iOS has black/white screen

IU Learn Android App Issues and Solutions

IU Learn has errors/crashing/not working
IU Learn server network connectivity issues
IU Learn has black screen

IU Learn iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IU Learn app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IU Learn app crashes or not working on Iphone (iOS):

Close and restart the IU Learn app on iPhone
Update IU Learn app to the Latest Version for iOS
Uninstall and reinstall IU Learn iPhone app
Update your iPhone to the latest iOS version

Fix IU Learn on iPhone unable to connect to server/internet connection issues::

To resolve IU Learn network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IU Learn black/white screen (blank screen) on iPhone:

Follow the IU Learn iOS app troubleshooting guide Here →

IU Learn Android App Issues and Solutions

Fix IU Learn not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IU Learn app issues:

Force Stop the IU Learn App
1. On android, goto "Settings" » click IU Learn app. » click "Force Stop".

Update IU Learn to the latest version on PlayStore

Clear IU Learn App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IU Learn app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IU Learn.

Fix IU Learn unable to contact server/ IU Learn internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IU Learn » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IU Learn » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IU Learn on android.

Solve IU Learn black/white screens issue on Android:

Follow the IU Learn android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IUBH Internationale Hochschule GmbH, developers of IU Learn.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit IU Learn Website

Privacy Policy: https://learn.iu.org/welcome/dataprotection

Developer: IU Group N.V.

About this app

The IU learning app is 100% tailored to your individual learning needs. - TOP FERNHOCHSCHULE Award 2020 (FernstudiumCheck. - 1st place: Test winner distance learning provider (Deutsches Institut für Service-Qualität GmbH & Co. With IU Learn you get everything you need to master your distance learning better, more intuitive and more independent. With a total of more than 14,000 interactive quizzes, IULearn is the perfect learning buddy. Achieve your goals even faster with your new learning app. More than 600 course books for all study programs digitized in one app. Test your knowledge after each chapter! IU Learn was developed with students for students who know exactly what is important in learning. Then let's go!