Pinecone Research Reviews

Pinecone Research Reviews

Published by on 2026-04-14

🏷️ About: "Get the full experience of your Pinecone Research membership all through our convenient mobile app. Your one stop spot to: View available survey opportunities Take surveys View and redeem your earned points See your history of surveys taken and points redeemed Contact our Customer Service team Update your personal information like Email, Password, and Security Question Unsubscribe from the Pinecone Research panel" "About Pi.


       


Is Pinecone Research Safe to Use?

We Investigate the app owner's website (), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
96.8%

😎 Positive experience
3.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 138 combined software reviews.

Is Pinecone Research Safe?
Pinecone Research does not appear safe based on available data.
3.2/100

  Safety Analysis »»

Is Pinecone Research Legit?
Pinecone Research does not appear legitimate based on our analysis.
3.2/100



Summary of Customer Reviews (Takeaways): 💎

- Guaranteed $3 per survey

- Easy to use

- Can earn a lot quickly



Read 22 Customer Service Reviews 😠💢

2.0 out of 5
Frustrated with their surveys and payment methods

Got an email saying Pinecone Research wanted me to use their app. Wow! So riddled with bugs and so frustrating to use. Click on a link to take you to a survey and the link just spins and spins and doesn’t take you any where. If you click on the link more than once it comes up stating you are not qualified for this survey. Then it keeps saying you have a survey available and every time you try it states you’re not eligible.

Also their payment methods have become really crappy. You used to be able just get a check or the amount deposited into your PayPal account. Now they want you to get their MasterCard gift card which I have never found a place that accepts those unless you have a great amount of money on them. They never seem to work right either. Or you can have it transferred into your bank account. Why does everyone want access to my bank account?? I’m really tired of that and really don’t want yet another company having access to my bank account. Or better yet save your survey money and buy one of their gift items that you could buy way cheaper somewhere else. Yep. Sorry I think I’m done. This has become not worth it to me.

Major bug issues

Asking for my phone number to 2-Step verification but proceeds to tell me that my “phone number is already in use”. That just makes PineconeResearch unusable because I can’t get past the page.

Crappy app

Sometimes it works, most times it doesn’t. The link spins and spins and……spins. Needs a serious overhaul.

Doesn’t open

Just downloaded app and entered user ID and password and app freezes up! Doesn’t open

Cant sign up

I cant even sign up just gives me the option to log in

Pine cone stole my money

I took many surveys after saving $50 bocks, they stopped sending me more surveys and than the closed my account without let in me cash my money. Big thieves a plus

Waste of time

Horrible. It says loading for 5 minutes then asks for gender, I answer then says processing for 10 more until I give up. Happens for every survey.

Needs work

Doesn’t work with any other browser than Safari. In Safari, the survey questions aren’t rendered correctly and you can’t complete the survey.

No customer service

I have not been able to com I ate with customer. I only get automatic response, and that doesn’t solve my problems. Until they get this fixed I can not recommend

Still having problems with the new app not able to redeem points

I love doing the survey’s but, sometimes it freezes while trying to complete a survey and I’m having a problem redeeming my points. I’ve deleted and added PineconeResearch numerous times and I’m still experiencing these problems.

Horrible app

Even though I has an open survey available (sent to my email, it never showed up as being available in PineconeResearch . Makes me wonder if PineconeResearch even works. On top of that, I tried to update my demographics but it doesn’t allow me to. Edit or drop down menus don’t work. I’m not sure why they have an app available for their participants and not make sure it actually works. Please fix!!

One of the worst!! Nielsen stinks...

A decade ago this was a great survey company, but in 2021 Pinecone Research (owned by the massive Nielsen ratings conglomerate) will just waste your time, make you jump through hoops, and will often still not pay you the $3 promised/survey after spending 20 minutes of your time. Please save yourself a great deal of grief and avoid this website & Karen Scott who runs this miserable survey company. P.S. There are so many other survey providers that will treat you 10 times better than Pinecone Research.

Still horrible

App still crashes, surveys don’t load in, can’t go to redeem on it because it says error occurred. Never had any luck with PineconeResearch. Don’t waste your time

Bugs in App

Can’t redeem my points in App. Error message when you try to go to the page. Fix it please

Cant redeem points from the app

I been trying to redeem my points thru PineconeResearch but i alway get a error message.

List of surveys doesn’t update

List of available surveys shows surveys in progress. When I click on them, I am not eligible. The list should update so they no longer appear.

Not great

I still have to use the website to access surveys. Got an email saying rewards page would be down from Oct 1 - Oct 5 and it's now the 8th and still can't access it. Always bugs in the beginning and I hope they are fixed!

Just like the website!!

It’s really easy to use! This is one of the best survey companies out there. You earn the same amount for each survey you take. You can earn a lot quickly. The only problem is that it should be easier to get back to the home screen after redeeming your points.
Edit: The surveys do not load. They show up as unavailable, but they work on the website.

Hit or miss

PineconeResearch and the website can be clunky. Often the survey will freeze right in the middle, or pages will take 10 minutes or more to move on. However, this is still a legit survey site - and they actually pay you (one of the few). All in all, I still think it’s worth it.

Love this app

I love PineconeResearch. You won’t get too much money but it’s guaranteed $3 per survey and you can transfer it right into your bank account. It will transfer in just a few days. I love PineconeResearch for a little extra in my savings account

Mrs Lois Shapiro

Impossible to sign in & download PineconeResearch
Too many bugs. Waste of time

Promising

The surveys aren’t current loading properly and the dark theme (or lack there of) is weird looking.

The company & site are legit though. And I hope PineconeResearch will do well soon!



Is Pinecone Research Safe? 🙏

Pinecone Research does not appear safe based on available data. JustUseApp Safety Score for Pinecone Research is 3.2/100.
This assessment is based on our NLP analysis of 138 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

66.7% of users say app is risky 🚨
66.7%

20% of users say app is safe 👍
20%

13.3% of users have some concerns ⚠️
13.3%


Is Pinecone Research Legit? 💯

Pinecone Research does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Pinecone Research is 3.2/100 .
This conclusion is based on analysis of 138 user reviews.

🔏 Privacy & Data Safety

Pinecone Research collected the following data from you:

  • Data Not Collected:

Pricing Information 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Free - Access to basic features such as viewing available survey opportunities and updating personal information.

[2] Premium - $3 per month - Access to all features including taking surveys, viewing and redeeming earned points, viewing survey history, and contacting customer service.





How was your experience with Pinecone Research? Post a Review




Features

Pinecone Research is a trusted leader in voicing the opinions of consumers nationwide, which runs under the banner of NielsenIQ.

"Get the full experience of your Pinecone Research membership all through our convenient mobile app.

Surveys are made available to panelists/consumers to get input on developing new and improved products.

  Contact Support
Developer:
The Nielsen Company