T-Life Reviews

by Justice V

T-Mobile looked promising when they started their Jump plans a few years ago. They made some awesome decisions, made their customer support awesome, and then it’s like they stopped caring about customers and started focusing on politics. Promises they made fell through, and they don’t even care. TLife is a prime example of what T-Mobile is now. I’ve been a customer for over a decade, my wife for probably two decades. Neither of us have ever won anything on TLife. It’s became tiresome that every Tuesday when I open it, I get an ad thrown in my face about some political agenda that T-Mobile supports. Regardless of whether I agree with their political views, it’s a phone company and I wish they stick to just that… phones. Honor promises you made to customers, and stop ripping them off when new iPhones are released, with “super phone” excuse. Maybe actually give customers things when you provide an app that says “free stuff!”

by Aurbvtfjsoxmfh

When we first joined t mobile, we were very impressed that they offered the freebies as a thanks for being a customer. However, after only a few months of actual good offers, they switched what they were offering, and now it’s usually either junk, or token discounts off of things we would never use or buy anyway. I was very disappointed that they changed it, because we added my husband on and talked several people into switching to T-Mobile because of this “going the extra mile” mentality that we thought the company had. We’re not on social media, so can now no longer participate in their games, since now the only way to do that is to allow them advertising via your media pages, and the things like $4 atom movie tickets are only good for the movie of T-Mobile’s choice, not mine, and the ones they choose aren’t ones I’d go see, even for four dollars. Why not give the customer the option to choose their own movie?? If a $4 movie ticket is being offered, what difference does it make which movie we choose? Anyway, the service has gotten so poor that half the time we don’t even bother to check it anymore. When we do, it’s a quick scroll down to realize nothing useful is being offered and we can’t participate in the games without social media, so there’s nothing unique anymore about being a T-Mobile customer.

by Sunny270

I have used TLife for years now and they have steadily declined in value of their offers and not to
Mention the worthless scam they run with 3rd party travel agencies that operate like some one working out of a garage and they label it as concierge when there is nothing concierge about the agency they work with. I searched that agency and found zero offices for it..it’s a sham front agency so don’t take their travel or car rental services or anything they don’t belong in for that matter given they are a mobile service provider and trying to supplement their income by these unreliable and trust less agencies of service. Also if you know they once offered 10 cents with shell which would become 15 cents with your existing gold status with shell however now they are cutting corners and offering 5 cents per gallon in reality and advertising as if they still offer 10 cents when the other 5 cents are your own good status privileges you get by default for joining shell so they false advertise it as if they offer 10 cents which is untrue and you note that when you click on their 10 cent banner ad in TLife . Overall this is not worth it for mere dollar or two savings when the risks of getting ripped offer are higher and all in their favor. DONT GET PLAYED ! Dump TLife and move on !

by Lord TOM1

Let me start off by saying I used to love TLife. There used to be great prizes, and spinning the wheel or whatever else was exciting. Even the small prizes like one free donut were good. Now that has all gone downhill. It’s great they’re still giving out free stuff, but if the purpose is to reward and entertain loyal customers, TLife has become a bust. The minigames are gone, replaced by having to tweet things to enter a giveaway instead. Fun, free prizes are gone, replaced by discounts or BOGO offers. It used to feel like T-Mobile was seeking out the best sponsors to do the best giveaways they could. Now it feels like companies are using TLife to get us to spend money with them. Despite my 1-Star review, I’m sure for some people this is a great app. I think that it should continue to exist and function, even in its current state. That being said, I get the feeling many people are disappointed in the turn TLife took (myself included) and I wish it would go back to the way it was. I recommend everyone try TLife out, maybe you’ll be one of the people who love it. However, if you’re disappointed by the “prizes” like me, just uninstall, it’s not even worth the storage space on your phone.

by Essalei

Super unhappy with TLife!! I was very excited when I first got my service to have this feature along with it but it is very much of the same things every single week. A coupon for money off of a hotel is nice but very few companies participate so you essentially have to give up a quality room if you want $50 off of a night & there are only so many vacations you can take there should be something besides money off of a room every single week!!! Coupons for food movie rental items expire in 2-3 days which is super inconvenient, I have lost a lot of coupons because I can not get to the company in question in that two day time frame to use it. Not cool at all

Wednesday May-23
TMobile Tuesday is at it again!! Yesterday (Tuesday May 22) I redeemed a coupon for bogo Ocean Spray juice bottles. Went to only participating store (7-11) to redeem and coupon said expired or use limit reached. I have not used the coupon. If you can not provide the products to every TMobile user you should not offer themselves the same coupon!!!!!! At this point there should be an option for zero stars for wasting people’s time.

by MashaT22

Pre-paid customers are given access to everything in the Tuesday’s app. However, it seems very unfair that T-Mobile customers who are paying our bills upfront aren’t being given free Netflix and other such premium freebies that are offered to post-paid customers (who may or may not pay their bill on time). It seems backwards and unfair not to give customers who are paying up front access to the same perks — even if we just get those perks for x amount of time that we pay upfront.

I attempted to ask for an explanation on Twitter and got radio silence. I’ve used T-Mobile since 2002 when they bought VoiceStream, mostly as a post-paid customer until a couple of years ago when I chose to move to pre-paid. I love T-Mobile, but it’s wrong to ignore a valid question.

Also, how come Assurance Wireless customers aren’t being given any perks? Your company acquired Assurance when you bought Sprint. I believe Sprint customers get perks, and Assurance customers technically have Sprint accounts — that’s unfair too. Some Assurance customers have help from the government to pay for service, others pay out of pocket. Regardless, those who are eligible are able to choose carriers that participate in the government program. Please help everyone feel valued.

Customers want to feel valued and appreciated. Please take this feedback and forward it to whomever makes such decisions at T-Mobile. Thanks!

by Snn5

When T-Mobile Tuesdays first started it was pretty cool. $.10 off a gallon of gas and every other week was a free item in the store. Free food usable coupons. Now you get five cents a gallon for gas and the rules are confusing making the entire idea non-competitive. It’s the same old car rental and hotel room coupons. Free food from time to time as long as you purchase something else and as long as you do it within that businesses app. Covid or not, there should be a way to get the same stuff we used to get in the store. Oh don’t forget about all the prizes that literally who knows if anybody ever actually wins. Ever since John left as CEO the entire thing has become a lot more like Verizon and AT&T. All this fake Wolk stuff T-Mobile‘s got going on and it’s just really offputting. Don’t forget about all of the over-the-top cheesy completely extra sincerity that each representative copies and paste or waste 10 minutes typing just to answer a simple question. I sincerely miss John Legere.

by DBIG3

Just an FYI for anyone looking at this for relevant, recent information, in TLife Store TLife shows an average rating of 4.8 out of 5 stars. In the month of August 2020, there were 81 total reviews written for TLife , and the average of those written reviews is 2.01 out of 5 stars. That might get you an indication of real user experience.

I have had TLife for about 2 months now, and although free stuff in general is a good thing, as mentioned before, some of the giveaways are useful, some aren’t really. New things are presented every week, and every week there’s an issue with one of the giveaways. One week it was food at Popeyes, only you had to order online, and to stop people from getting free food, individual Popeyes franchise owners turned off online ordering and many refused to honor the deal. I’ve run into issues and errors playing the games that are offered 4 of the 8 weeks I have had TLife . Much of the “giveaways” that are offered are just standardized discounts for retail goods. Some are just an advertisement for travel booking companies (there’s no real offer to redeem, it’s just “save up to 40% on hotels by booking with...” from what I have heard, this used to be a really great feature to being a t-mobile customer. I haven’t gotten anything really beneficial out of it outside of a couple redbox 1 night rentals.

by Cinnamonsir

I found out about TLife after T-Mobile took over Sprint, so I could now use it. There are occasional giveaways like $5,000 or trips, but most weeks that section is just showing old winners and there isn’t even a new sweepstakes to enter. Most of the weekly coupons like a free sandwich/ice cream/etc are for restaurants or stores that aren’t even in my area, so those are pointless for me. They always show 10¢ off each gallon of gas every week, but I discovered you have to download another app for Shell and make an account just to get that one. Once I got notified about a $3 Starbucks gift card, but apparently they were limited so I didn’t even get one even though I’m a T-Mobile customer. This time I got a notification for a $3 Target gift card, and I went on TLife right at 2 EST when it said to get it, and TLife was stuck on a white screen and kept saying it was updating and that I need to refresh, but eventually it worked I think and hopefully I’ll be able to redeem it tomorrow like it says, but who knows. I did give 3 stars because there are occasionally instant-win games and I got a $5 Apple gift card when I first got TLife , and hopefully I’ll get this Target one too, but overall a lot of the perks aren’t even relevant for me.

by ThisGuy473

When TLife first released the items they offered every Tuesday were awesome enough to keep me excited for next Tuesday when the next bout of stuff would come. Now, as one reviewer said, it’s now nothing more than a t-mobile exclusive coupon app (which gives you about as much “free”, useful stuff as any other free, coupon app). The best thing they may have on there now is maybe a free movie from a random movie company. It’s nice when it’s consistent, if it gave consistent free movie rentals from a single provider, I might actually try and sign up, but it is not so currently. Today, I finally deleted TLife after having downloaded it the day it was released. I remember when there used to be a free Wendy’s frosty every week. That was awesome. Now, they may have something awesome gets rolled out over two tuesdays (meaning, if you didn’t get it one Tuesday, then you should get it the other Tuesday), I would open TLife on both those days and never receive anything. I have tried those staggered release freebies but never seem to be awarded one. T-mobile, you need to evaluate what made t-mobile Tuesday’s so awesome when it launched and compare it to now and fix it. If you do fix it, let us know, but don’t say you fixed it if you didn’t actually fix it.

by HonestyEqualsModesty

T-Mobile doesn’t have to do this at all so I appreciate them for doing this. I will say though when I first became a member it felt like there were more offers that fits everyone lifestyle as far as food deals and other stuff that’s more relatable but now I come back every week honestly just to try to win something but to be honest I’ll let you know now, your chances to win something are close to zero you really have to be lucky to win. But, other than that they do have good deals time to time, usually every week they can save you 25 cent off on gas a mile. So there are benefits that’s why I give TLife 3 stars. But honestly TLife has been pretty useless for me atleast the past few months(before COVID as well ofc) but that’s doesn’t mean that you can’t utilize more deals then me from TLife. But yeah 3 stars for me

by Deputy Dogg

This is a cool app...if you have any of the items they are giving away anywhere near you. For me, I get to use maybe one or two items once a year and that’s about it. Everything else is either no use to me or nowhere near me. You will see that most of the items are there over and over and over again. If you have a shell gas station or a Dunkin’ Donuts near you, you’re in luck. If you still print photos at Walgreen (who is still printing photos in the digital world,) you’re in luck. These two are in TLife every week for years now.
I’ve had TLife for a few years now and there has been little change, other than making it harder for you to actually redeem the items.
The one item that I absolutely love is the MLB video and audio subscription. Being a huge baseball fan this is the one item I use every year.
Give it a try, maybe you will have enter luck than anyone else I know that uses it.

by Dehsheheh

Don’t get me wrong, I save a lot on gas and I enjoy the little treats they give, however I would recommend Dunkin on the every week list like it used to be because that and the gas is the only thing I really use. However I understand that there may be certain circumstances to re-adding that but sometimes I still miss the Dunkin. I also wanted to add that if there is a chance you can give out gift cards for apps that are most commonly used, for instance roblox maybe it’s a bit too much to ask but my daughter absolutely loves the game and I don’t want to spend too much on gift cards / credit for that game, but I appreciate T-mobile for having these every Tuesday deals anyway, just wanted to leave a review and explain some thoughts I wanted to give in TLife.

by No Compilations

80% of the offers are complete junk, I get partnering with unknown online companies from a business standpoint but from a customer standpoint your marketing is pointless, I mean really free telehealth visits? Most if not all insurance already have it as free and many companies also are providing this. Furthermore what’s the point of offering things that can be redeemed, for example Burger King — you have to have an online order to redeem but not all Burger King participate in online orders. T-Mobile should really consider regionalization of offers and also need better commitment from participating companies we have been turned down so many times when trying to use their coupons in store and online. My family has deleted TLife because for us there is no point of using.

by Working Cook

We LOVE T-Mobile Tuesday!
Maybe the offers can be based on locations or regions. We live in Los Angeles County and a lot of the deals are not applicable. For example pretzels, the closest vendor did not accept the deal, same for the Carls specials and when we found one that did, they only accepted it on the Tuesday (only one day) and between 3-5 even if the deal lasted for a week. Same for Kroegers. They've closed the Ralphs. ADunkin Donuts finally opened 8 miles from us so now we will use the offer if we are going to be in the area.
We love the free t-mobile items but so do others. We tried to get the beanie but we were out of town andby the time we got to the closest store, they were out. So if you work, you need to go during your break or lunchtime because by the end of day, they are out!
Overall, we love T-mobile Tuesday and we remind our friends especially when it is something we think they will enjoy. Great job by the team who puts this together!

by Mamabearof6!

I love T-Mobile they are really good they’ve got great customer service and they are great at helping you with any problems that you may have and I haven’t seen anywhere that I do not have service and I have been everywhere like even up in the mountains I still have service I love T-Mobile and I love their extra incentives that they gave you like T-Mobile Tuesdays that is the greatest. And when you’re in the military or have been in the military they give you extra incentives you can get magenta which is really cool because you can get a Netflix through T-Mobile and they pay for it and they give you a discount plus if you get it to where your bill is taken straight from your bank account you also save money with that as well

by Jjc2099

Thank you for the opportunity for various discounts and promotions. Although, many I am unable to get. For I start to work early and get out late. Discount items at the T-Mobile stores or givaways, I never get the opportunity to take advantage of. Because stores always run out by the time I get out. And if I call a store to see if I can get an exception, they always say it has to be for customers that come in. So, I settle for the gas, movie and other basic discounts which are still helpful.
T-Mobile, should give long hour workers a chance of using their phone to lock in an item at the store. By texting a confirmation lock item at a store and that will give the worker a chance to pick up the item at the store at their leisure.

Thank you T-Mobile

by LaurenLHS

I look forward to Tuesdays and looking into the T-Mobile get things. There were some offers that I really enjoy on a regular basis and some that I have not used yet. The only downside to getting thanked on Tuesdays is when they give free T-Mobile things like cups and blankets things with the T-Mobile logo on it. I find that when you go to the T-Mobile stores even as soon as they open up they will tell you that they do not have the items. I fine going to the smaller T-Mobile stores you’re more likely to get one of the free items. One person in a smaller store told me that she knows the amount that the largest store gets and there’s no way that they are out of the items in 15 minutes. She feels that they just save the items to give to their friends and family.

by Purplehatj

T-Mobile works with various vendors to get discounts, free items, and chances to win major things like vacation packages and gets these items to applicable customers every week on Tuesdays. I am an applicable customer due to having the “55 years old & more Magenta Plan.” I do not know all the T-Mobile ‘Plans’ that are applicable. I have gotten free scarfs, free insulated tote bags, free donuts, free hamburgers, free coffees, and several discounted gasoline fills at Shell. So far this month, I could of gotten free pancakes, free streamed movies, discounted vacations, and discounted candies/chocolates - but I selected not to accept them. I could also have entered a contest this week to win a future trip to Legoland, but since I have no children or grandchildren, I selected not to enter.

by Artie.g

I have had Verizon as my first cell phone carrier way back when there where bag phones. Having them for years I wanted an I phone i could not get one on Verizon. I stayed loyal and didn’t switch until my sister gave me my first iPhone then went to AT&T had them for three iPhones was being overcharged I thought so tried sprint horrible. So decided to go back to AT&T went back with them tried a Samsung four note junk I kept dropping calls AT&T was no help so I bought out my contract and went back to Verizon had them for a year and a half knew I was being overcharged and switch to T-Mobile over a year ago fantastic customer service I’ve never had a problem with my phone and they’re always there to help me so T-Mobile Tuesdays is a plus thank you.

by Ricky Will Wait

Half of the crap that they offer you on here doesn’t work most of the time. And then when you call customer service to let them know, they thank you for reporting it so that they can start a ticket, but do nothing to compensate you for it not working, which in turn is a big no thank you from T Mobile for being a customer. I spent an hour chatting with April and her, who it would seem like boyfriend/supervisor Steven in Tampa, since they sounded so much alike, try and tell me how great this program is that has failed me, yet do nothing to make me feel like a thanked customer. It is so obvious that T Mobile is merging with Sprint. Sprints customer service is absolutely horrible, along with there poor cellular service, which is how I would describe T Mobile at this time. I dropped sprint like a hot potato several years ago and will do the same with T Mobile. Your thank you program has made me feel not thanked T Mobile. April and boyfriend Steven also told me that no one has ever complained about the Taco Bell offer not working, maybe they need to read the hundreds of bad Taco Bell reviews on here. Now I know they are Liars also. Good job T-Mobile for sucking as bad as Sprint and adios.

by Whatwhatmybutt

I know a ton of people who love T-Mobile Tuesday’s because they’ve won a variety of things. But I haven’t. Not once. My friends win over and over and I get nothing. I have to wonder if it’s location tracking or employment analyzing. For instance, my friend who’s won the most works for a major entertainment company and so, T-Mobile maybe tracking this, looking at her location and employment and believe she has a ton of social media followers and a large social media influence. Thus, she wins more. Meanwhile little ol’ me, just being a mere librarian, probably has very little. Jokes on them though, because I run a major blog, have a ton of followers and constantly pay to promote my posts, especially if its to put a company on blast or tell them how great they’re doing. T-Mobile Tuesday’s are cool because some of the stuff is free, and that’s just neat. But I would love to win sometime. C’est la vie!

by John Snow Targarian

As far as “free” goes, believe me, it’s all in the monthly bill and the money made on all the Harvesting of your personal data and information when you keep downloading apps in order to “use” those so called perks. But the sheeple will continue to ALSO blindly download “free”apps, when I will assure you those developers do not creat apps for free they are ALL harvesting your private data and info. When the day comes that all the tools understand this and agree to join forces with those who have understood this Fact from the start of free apps , then Everyone will insist on legal statements that bind these developers legally to NOT Harvesting and just charge a few bucks for their apps. But the clueless ignorant just LOVE the elusion of all those free apps, and they outnumber the intelligent and informed because the new generations have been dumbed down and numbed up to realities of the modern society. Liberal Education and Big Pharma are the new Nazi Socialist Party and they’ve risen through the ranks to rule once again. Heil’ Deep State Swamp DemonRATS!

by Getnmne

Most of the Tmobile Tuesday stuff is stuff I don’t use. Every once in a while I get a gas credit or food credit. Try giving away stuff that really helps in this economy, like bill credits, gas cards, free upgrades on your phone plan,pedicures, $5 or $10 gift cards can at least buy lunch for most people. Free haircuts, manicures, massages.I pay a lot for my bill because I travel in and out of the country a lot. I want to feel like I am really valuable as a customer to Tmobile. I don’t want stuff I don’t use as a reward. Maybe take surveys in each account so everyone can chime in on what’s important to them. That is why you have only 3 stars from me. It’s ok but could be way better. Keep tweaking the program, Make your Tmobile Tuesdays stand out from all the other companies. I know you can do it Tmobile!!! I have faith in you. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👌🏽👌🏽👌🏽👌🏽.

by NateRoss

I won’t rehash in detail what numerous others have said, but it’s a shame T-Mobile has reduced their Tuesdays app to what it is now...little more than a coupon app for a couple of dollar discounts or perhaps a free movie rental. Don’t get me wrong, I appreciate the freebie offers as much as anyone even if I’m not going to get a donut. What is missing is the somewhat entertaining mini games and at least a chance to win some real prizes via interactivity with TLife . This was given just for being a T-Mobile customer. It was T-Mo’s way of saying “thanks” and just the opportunity of giveaways along with the little freebies was novel and another first by T-Mo. Unfortunately, that’s now gone and the chance of winning something requires your participation in their marketing via your personal social channels. That’s not saying thanks for being a customer; it’s thanks for helping us with publicity...something all together different. That’s fine to offer, but don’t replace one with the other or the original intent is completely lost. I also appreciate T-Mo’s Kickback per line for lower data usage and paying for Netflix, things also novel in the industry now being copied by others. T-Mo: please bring back the games and opportunities for all your customers to win without asking more marketing. Give people an extra chance to play if they help market, but don’t restrict it only to those who are willing. Remember your roots!

by Eandcoen

I've always loved TMobile Tuesdays. Some of the things are useful, some aren't. But what was always nice was the physical items, like the beanie, the pencil case, the 2019 glasses. Unfortunately, as of 2019, those don't seem to be a thing anymore. My biggest issue with this is the fact that the movie deals don't work at my theatre, my only Dunkin is about 30 minutes away, I don't have a Shell gas station, and I don't have a Panera. This means those physical items were the only thing I really got every month, and I always looked forward to them. I switched from Verizon about 6 months ago, and as God awful as VZW is, they offered a section of "Local Deals". I'm sure it was probably just taken from Groupon or something, but it was always nice. I was always able to find a local deal at a small business around me. PLEASE add this to TLife . Please. T-Mobile, you listen to your customers, so please try to add more things for people who may not have a Dunkin or a Panera, and please bring back the physical T-MOBILE branded items.

by Karismawithak

Do not think for a second that your business goes unnoticed. T-mobile created TLife just to thank us, the customer. I am so grateful for TLife, it has save me so much money on the things I already purchased as well as introduced me to other eateries as I am a foodie. Even with all the savings my favorite opportunity has to be the Walgreens pictures. In this digital age I can’t begin to express the joy he brings when I frame a picture I picked up just an hour before ordering it and with 10 opportunities I can make a friend smile you. Now if only we can get a discount on frames. I’m looking forward to one day winning a travel opportunity I cross my fingers every time I log in. I’m also so glad to be able to share with friends on the times when I can forward to them, we have matching mugs! Tuesdays are my new favorite day of the week thank you T-Mobile and my baby daddy John Legere. Love you both!

by Gods Woman First

Most of the time the offers don’t appeal to me or my interests. The offers that are appealing to me expire before I can use them. You need to let them last for at least a week and/or up to a month. And how about giving a choice of movies to choose from. Not everyone is into Si-Fi. How about gasoline offers? Instead of you deciding what drinks at Dunkin’ Donuts you let the person decide what they want to drink. Not everyone drinks lattes. Some people prefer Starbucks over Dunkin’ Donuts.
Last but not least some store freebies that don’t expire immediately. Give the option to accept on TLife then decide when they can pick it up instead of being at the store first.
Thank you
BTW I love the sunglasses I got about a year ago

by Mike2thel33

I tried sharing the shell 25 cent discount with a family member: what a horrible experience. I chose to share it via gmail because iMessage wasn’t available to share with. So after sending it thru gmail, there is a link you have to click. Instead of going straight to the fuel rewards app, it takes u thru a web browser back to the t-mobile Tuesday website. It never worked. It said something stupid about enabling cookies. Cookies are enabled by default or else web sites wouldn’t worked. Absolutely ridiculous. Apparently t-mobile’s developers are just as bad as their customer service reps. If t-mobile wants to be taken seriously like Verizon and ATT, they have a lot of work to do.