Contact Pinecone Support
Company Name: The Nielsen Company
About: Global marketing research and business services company.
Headquarters: New York, New York, United States.
Pinecone Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Pinecone Mobile App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pinecone Mobile App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Google Opinion Rewards Website
Privacy Policy: https://www.google.com/policies/privacy/
Developer: Google LLC
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Read 3 Customer Service Reviews 😭😔💔
Frustrated with their surveys and payment methods
by Tazman_OH
Got an email saying Pinecone Research wanted me to use their app. Wow! So riddled with bugs and so frustrating to use. Click on a link to take you to a survey and the link just spins and spins and doesn’t take you any where. If you click on the link more than once it comes up stating you are not qualified for this survey. Then it keeps saying you have a survey available and every time you try it states you’re not eligible.
Also their payment methods have become really crappy. You used to be able just get a check or the amount deposited into your PayPal account. Now they want you to get their MasterCard gift card which I have never found a place that accepts those unless you have a great amount of money on them. They never seem to work right either. Or you can have it transferred into your bank account. Why does everyone want access to my bank account?? I’m really tired of that and really don’t want yet another company having access to my bank account. Or better yet save your survey money and buy one of their gift items that you could buy way cheaper somewhere else. Yep. Sorry I think I’m done. This has become not worth it to me.
One of the worst!! Nielsen stinks...
by MySurveyReviewHelpsYou
A decade ago this was a great survey company, but in 2021 Pinecone Research (owned by the massive Nielsen ratings conglomerate) will just waste your time, make you jump through hoops, and will often still not pay you the $3 promised/survey after spending 20 minutes of your time. Please save yourself a great deal of grief and avoid this website & Karen Scott who runs this miserable survey company. P.S. There are so many other survey providers that will treat you 10 times better than Pinecone Research.
Horrible app
by Acleognekfna
Even though I has an open survey available (sent to my email, it never showed up as being available in the app. Makes me wonder if the app even works. On top of that, I tried to update my demographics but it doesn’t allow me to. Edit or drop down menus don’t work. I’m not sure why they have an app available for their participants and not make sure it actually works. Please fix!!
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- If you are a Pinecone Mobile App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pinecone Mobile App.
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