Heartline Study Status
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problems reported in the last 24 hours
Summary of Heartline Study Problems 😠👌🔥
-Took hours to sign up.
-Unable to get questions answered before putting the app on the watch.
-Not sure if will qualify for the upgrade to the current model.
-The iWatch 3 does not include the sleep tracker.
13 Reported Issues: 😵🆘🛟🚨📢
Error message: We can’t connect to Heartline. Try again in a moment. Tried numerous times since last night never connected.
I could connect this morning, now at 1:00 pm PST, could not connect. 1:04, just connectedd
I have been “unable to connect to Heartline” for the last two weeks. I’m in the US with both a functioning Wi-Fi and cellular connection.
Cannot open Heartline App here in Aruba. Message says, “Can’t open Heartline. Please retry in a moment” I’ve been trying for 3 days.
Every time I try to login on this app it says my account is closed? What do I do to fix this?
I keep getting "We can't connect to Heartline". I am currently traveling outside of the US and have to cash out my Heartline points within the next 30 days!
I am unable to open the Heartline app while in Switzerland. How can I fix this?
I tried to leave a review but EVERY nickname I choose has been taken! What should I do?
I’m away in Saint Martin and can’t get on the Heartline app???
I received a notification that Heartline is not receiving data from me. Please advise. Thank you, Brenda Marean
Heartline app on iPad not working. Gratefully,
Not workin after apple software update in Portugal mode
Not able to connect for last several days while travelling to India
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Common Heartline Study Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Heartline Study app on iOS and Android devices. Solve all Heartline Study app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Johnson & Johnson Health Technology, developers of Heartline Study.
You’ll gain valuable insights into heart health as you contribute to important research, all from the comfort of home in just 5-30 min a week. • Live a heart healthy life: Learn about heart health and participate in activities that may help improve your sleep, fitness, and overall wellness. • Earn rewards: Complete easy and fun activities to earn rewards worth $150 or more, depending on your study group. • Advance research: Advance heart health research for yourself and future generations. Heartline is a virtual research study exploring how everyday technology like the iPhone and Apple Watch can enable earlier detection of atrial fibrillation (AFib), a leading cause of stroke. Note: For current Apple Watch owners: We’re sorry, but the study group for people who already own an Apple Watch is full and not accepting new participants. HeartlineStudy integrates with the Apple Health app. • Own an iPhone 6s or later, with iOS 12. *These are the key participation requirements; other eligibility participation requirements will apply. Or you can choose to purchase an Apple Watch at a study-specific price and keep it after the study. After enrolling, you may be asked to get an Apple Watch Series 6. If asked, you can receive one on loan, at no cost, for the duration of your enrollment in the study. Check your eligibility in the Heartline app. • You must own or purchase an iPhone 6s or later, with iOS 12. People 65+ with and without an existing AFib diagnosis may be eligible. To see if you qualify to participate in the Heartline Study, download HeartlineStudy that could help shape the future of healthcare.
