Contact Heartline Study Support

This is a preliminary review because it has so far taken hours to sign up... I will edit later if star rating improves with use... when I get that far! The story to date: Way too much redundant legal statements to read and agree. Then the Step 1 / Step 2 as explained in Heartline app to link Medicare with app are contradicted by what actually happens (Original Medicare + Supplement Plan G gets recognized and treated as Medicare Advantage). Basic misunderstanding of Original Medicare w/ Supplement vs Medicare Advantage. Then, the server went down. Then, support took 30mins to answer. Then at final stage, got the app msg: “Failed to set up app, please check your internet connection and try again” (no prob with my internet, so I guess app server overloaded). I do hope the security is working better than everything else so far! This trial seems like a great idea, but I wish the app and signup process were better tested before go-live.

Ok I saw the article on the app & the possible i watch @ $49 I have a iwatch 3, but not sure about putting it on the watch if I don’t qualify for the upgrade to the current model What if I don’t qualify ?? I tried calling the number, but spent 2 minutes on hold without anyone answering I wanted to get my question answered before I put the app on my watch I’ve still not gotten an account completed I would guess due to not putting the app on my watch ?? I have gotten to the opening part where it tells me there is a iwatch detected and I need to put the app on the watch then come back to the page Kindly fill me in on things I had a Fitbit Versa & enjoyed it, but Fitbit watches seem to only last a year or 2 then they die Mine did after 2 years, but I got it on facebook market place cheaper then regular cost The owner was a kid & he didn’t like it do he sold it I really liked the sleep tracker cause it gave me some insight into how my sleep was going It really opened my 👀s on what happens in my sleep But the iwatch 3 I also got on facebook market place doesn’t include the sleep tracker so I miss out on my sleep data So now I find this, but not sure I want to put the app on both devices then not qualify & the app has to be deleted

I got the Apple Watch for the heartline study after using the versa Fitbit for over a year. Because of balance and pain issues, the only exercise I can do is aquacise. The Fitbit has great graphs for my workout, showing how much time is peak cardio, fat burning and below zone. I can also look at the face and see the steps I have done. I was unable to get the face added to my Apple Watch, a flower that blooms as I get more steps in. I can’t find any of these things on the heartline app. Another thing I can’t find is a sleep graph. I used to be able to see a graph that showed REM, deep and light sleep plus periods where I woke up. So far, I can’t find these things on this app. Perhaps as I wear it more, I will discover more features. But for now I am disappointed. The only added plus I can see is the ability to take an actual ECG.