Carbon Status
Are you having issues? Select the issue you are having below and provide feedback to Carbon.
problems reported in the last 24 hours
Summary of Carbon Problems 😠👌🔥
- Interest rate is too high.
- Sudden reduction in loan offer is unfair.
- No accounting style summary of all transactions/ data about monthly or daily transactions.
- No response to customer complaints.
15 Reported Issues: 😵🆘🛟🚨📢
App not opening
My carbon app keeps stopping, I can't access my money
I want to change my email on carbon I want to sand money and the OTP is sand to the oild Emil so I want to change to daniellagold69@redacted
I want to liquidate my carbon savings and it's saying error
N5000 disappeared without a trace from my Carbon wallet on Sunday 24th September, 2023, meanwhile, my account statement sent to my Gmail keep showing that the N5000 is there as my closing account balance, I've written to their support over 96hours now still no response, it as if they don't exist, this is so unfair coming from Carbon as they don't have branches nation wide for one to lounge their complaint.
Am unable to login to my carbon app what’s happening
The app is showing unable to load configuration. What is the problem with it . Thanks
I cannot lunch my carbon app
My Carbon app is not loading after I update it at my App Store
My carbon app keep stopping since 2days now I can't access my money in carbon always stop not working any more do some tin
App keep stopping
My carbon account app is not opening what could be the cause
Each time I try using the app to transfer money.... The app will stop working. I flashed my phone and re-download the app again. Still repeating the same thing
I want to download Carbon App but is not in my play store. What should I do?
Not able to reapply for another loan
Have a Problem with Carbon: Mobile Banking & Loans? Report Issue
Common Carbon Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Carbon app on iOS and Android devices. Solve all Carbon app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Carbon Finance and Investments Limited, developers of Carbon.
Example: For a 3-month loan of ₦50,000, this app charges 2% a month. With an APR of 24. 3%, the total repayment amount after 90 days is ₦53,000. * Flexible tenors from 1 month to 6 months with the ability to make early repayments at any point in the tenor. Open a this app bank account in minutes and start living a better financial lifestyle. * Interest ranges from 1. 75% - 30%, with an equivalent monthly interest rate of 1 - 21%. * Annual Percentage Rate (APR) from 23% - 60. 8%. Example: For a 3-month loan of ₦50,000, this app charges 2% a month. With an APR of 24. 3%, the total repayment amount after 90 days is ₦53,000. Create a savings plan and start earning up to 15% interest on your funds when it’s time to withdraw. Receive instant reversals whenever transactions don’t complete. this app (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. Transfer funds to any bank at no extra cost, 30 times a month. It’s the highest around and our customers save N1,500 on transfer charges every month. Access a variety of banking services, from high-interest savings to instant short-term loans for your urgent needs. Apply for up to N1 million and receive funds in your account within minutes. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. Buy items you love and need the most and pay in small, equal installments, at 0% interest. No panicking with a this app bank account. Request a Visa card with just the tap of a button on your this app app and it would be delivered to your doorstep anywhere in the country. Annual Percentage Rate (APR) from 23% - 60. 8%. Don’t just keep your money in the bank. You also get up to 30% cashback on your interest when you pay in time.
