flateXSecure app not working? crashes or has problems?

flateXSecure Status

Last Updated on 2024-06-24 by flatex AG

I have a problem with flateXSecure

Are you having issues? Select the issue you are having below and provide feedback to flateXSecure.

Read all Solutions

Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
16 User reports:
App has problems

User reports 16

⚠️ Most reported problems ⚠️

Not working

50.0%

18.8%

Crashes

12.5%

Screen

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with flateXSecure? Report Issue

Common flateXSecure Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot flateXSecure app on iOS and Android devices. Solve all flateXSecure app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

flateXSecure iPhone Issues and Solutions

flateXSecure iOS app crashes, not working, errors
flateXSecure iOS app network issues
flateXSecure on iOS has black/white screen

flateXSecure Android App Issues and Solutions

flateXSecure has errors/crashing/not working
flateXSecure server network connectivity issues
flateXSecure has black screen

flateXSecure iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever flateXSecure app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix flateXSecure app crashes or not working on Iphone (iOS):

Close and restart the flateXSecure app on iPhone
Update flateXSecure app to the Latest Version for iOS
Uninstall and reinstall flateXSecure iPhone app
Update your iPhone to the latest iOS version

Fix flateXSecure on iPhone unable to connect to server/internet connection issues::

To resolve flateXSecure network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix flateXSecure black/white screen (blank screen) on iPhone:

Follow the flateXSecure iOS app troubleshooting guide Here →

flateXSecure Android App Issues and Solutions

Fix flateXSecure not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent flateXSecure app issues:

Force Stop the flateXSecure App
1. On android, goto "Settings" » click flateXSecure app. » click "Force Stop".

Update flateXSecure to the latest version on PlayStore

Clear flateXSecure App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "flateXSecure app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch flateXSecure.

Fix flateXSecure unable to contact server/ flateXSecure internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click flateXSecure » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got flateXSecure » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch flateXSecure on android.

Solve flateXSecure black/white screens issue on Android:

Follow the flateXSecure android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at flatex AG, developers of flateXSecure.

About this app

Mit this app geben Sie Ihre Transaktionen sicher und komfortabel ohne iTANCard frei. Ihre TAN erhalten Sie mit der App direkt auf Ihr Smartphone oder Tablet. Wichtige Benachrichtigungen werden Ihnen per Push-Funktion angezeigt. Aktivieren Sie this app zusätzlich zu Ihrer iTANCard und entscheiden Sie in Zukunft selbst, welches Verfahren Sie nutzen möchten.