JBL PartyBox app not working? crashes or has problems?

JBL PartyBox Status


I have a problem with JBL PartyBox

Are you having issues? Select the issue you are having below and provide feedback to JBL PartyBox.



⚠️ Most reported problems ⚠️
Not working
44.7%

Something else
35.3%

Audio
10.6%

Login
9.4%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of JBL PartyBox Problems 🔥

- Needs an equalizer

- Needs more controls for color or quality of sounds

- Needs to let you know if your speaker is up to date

- Needs a “chill” light show

- Needs a turn off feature

📋 30 Reported Issues:

R
RONEL LIPASANA 2023-12-23

The JBL party box apps is not to connect, it is loading in more than 10 minutes..

R
Raymond 2023-12-12

After downloading The app and accepting all terms and policies the app freezes at the give Bluetooth permission stage. I was on the phone with jbl support for 2 hours yesterday and we could not solve the issue. The app is a main selling point. I want to keep the 2 partybox speakers I bought 11/25/23 at Best buy. But I am very disappointed

J
Jeroen Derksen 2023-10-03

Hi people from JBL....what the heck is going on??? Nobody working anymore or doing anything there at JBL??? As many people stated below in the comments the JBL partybox app does Not Work Anymore after the update to Android 13..... Come on can somebody fix this?!?!

Ваня 2023-08-01

После обновление приложения, телефон через приложение перестал подключаться

S
Sanka Kodippily 2023-07-29

I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Getting ready message displaying more than 30minutes

S
Sanka Kodippily 2023-07-29

I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Getting ready message displaying more than 30minutes

D
Denis Eichwald 2023-07-26

I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Some people said that the reason for that could be android 13 and I have android 13. I would really appreciate it if I would get some help on this problem (pls🙏).

Дмитрий 2023-07-10

Не удается установить приложение JBL Partybox на мой телефон POCO F3. В чем проблема? Есть ли какой-либо способ устранить эту проблему?

R
Ridas 2023-06-17

Cannot install JBL Partybox app on my Xiaomi phone. What's the problem? Is there any way to fix this issue?

N
Neel 2023-05-21

Stuck on getting ready page after Android 13 update

A
Alex V 2023-04-21

As many others noticed below, this app just does not work on Android 13. I tried it on Xiaomi Redmi Note 10 Pro with Android 13, it finds my speaker (PartyBox 110) but then it shows "getting ready.." message endlessly. Developers should do better job testing it before release. I tried everything, but still cannot use it. What is worse, it even does not show any error information, it just hangs. (Also tried it on older phone Xiaomi Redmi Note 10 with Android 11, there it started without problem).

V
Vlad 2023-04-06

I update my phone to android 13 , app stop connecting to my jbl partybox 310

L
Lee 2023-01-16

App doesn't move past "getting ready" stage on most of our devices. iPad pro works every time but Galaxy note 9 doesn't, Sony Xperia 1 iv doesn't, iPhone 12 doesn't, iPad mini doesn't. What's going on JBL?

D
Debbie Saegenschnitter 2023-01-05

Says app not compatible with my phone

R
RICHARD SMALL 2022-12-27

Same endless loop of connecting Samsung phone to Partybox 110 via Bluetooth and then going back to JBL PB app and it won't connect to speaker...

P
Paul 2022-11-28

Just brought a 110 trying to connect to app but it says turn on Bluetooth but its already on and want move any further

J
Jones 2022-10-30

I fought with this problem several moments and allmost went mental. Then i just turned off my phone, let it be few minutes, then started it. After that no problem with the app, it worked like a dream again.

T
Thorben 2022-09-15

jbl partyboks doesn't want to connect to the jbl app anymore since the new iphone update ios 16.0 what can i do about this?

L
Logan Chappell 2022-09-14

the JBL Partybox app wont recognize that my iPhone is connected via Bluetooth, which doesn't allow the app to work properly and for me to control the speaker or its settings at all from my phone. The iPhone was just updated to be IOS 16.0

K
Kris 2022-09-12

Not connecting to app

S
Scott 2022-09-10

in the app when it tells me to come back when the speaker is connected to my phone. i connect my phone and go back to the app and it does nothing. my phone is connected but the app doesn’t think so. any help??

S
Scott 2022-09-04

yeah it says i need to connect a device to go to the next screen but my device is already connected.

A
Alex 2022-08-29

Jbl partybox 110 samsung galaxy s10 endless loop on connect device screen in app although its already connected with bluetooth damn it

J
Jon 2022-08-14

I have partybox 310, the apps is not working to my iphone 11 pro. But when i tried to download the apps to my daughters ipad, it work. So i think this apps is not working in iphone.

J
Jon 2022-08-14

I have jbl partybox 310 and when i download the partybox apps, i followed step by step until it go to connect your device to your phone and my iphone 11 pro max and it connected to my 310, but when i go back to the apps, still saying connect my the device to my phone. I deleted the apps and download it again and still have the same problem. So is there any solution you can advice would be appreciated.

R
Rob 2022-08-07

It’s got to be the running on 16.0 iOS, because it’s not full public release yet, there’s probably some support issue between the iOS, partybox app, and speaker

J
Jonathan Silveira 2022-08-05

Im able to connect PartyBox 310 via bluetooth to my iphone 12 pro max (running iOS 16.0). The issue is the app is not able to recognize that my phone is already connected to the speaker. The app is on an endless loop searching for product. Im able to play music fine, control volume like any speaker, but absolutely NO FUNCTIONALITY with the app. This is a COMPLETE DISAPOINTMENT, thinking that I would be able to customize EQ and/or lighting effects with the app, such a shame i wish JBL had a fix for this already :(

D
Daniel Kiuru 2022-08-01

Not connecting my 310 on partybox app

A
Aidan 2022-07-21

I can connect to both PartyBox 310s and my 110 just fine, however they no longer ever show up on the PartyBox app.

B
Brad Killen 2022-07-20

I just got the JBL Encore and it connects to my iPhone just fine, but when I go to use the APP, the APP doesn't recognize that the device is infact connected. It shows the device, but doesn't connect and just guides me on how to connect through phone setting which I have already done. Could possibly be that the APP isn't set up for IOS 16 and might be a me issue

Showing 1-30 of 30 reported issues:

Have a Problem with JBL PartyBox? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: appsupport@harman.com

Website: 🌍 Visit JBL PartyBox Website

Privacy Policy: https://www.harman.com/privacy-policy-statement

Developer: Harman Consumer, Inc.




‼️ Outages Happening Right Now