JBL PartyBox app not working? crashes or has problems?

JBL PartyBox Status

Published by on 2023-10-12

Compatible with: PartyBox 310, PartyBox 110, PartyBox 710, PartyBox Encore
Essential, PartyBox Encore Not compatible with: PartyBox 100/ 200/ 300/ 1000/
On-The-Go App features: - Connect compatible speakers wirelessly via True
Wireless Stereo (TWS) - Personalize and control your speaker from the app -
Get software updates and product support.


I have a problem with JBL PartyBox

Are you having issues? Select the issue you are having below and provide feedback to JBL PartyBox.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
150.0%

Not working
80.0%

Audio
20.0%


Reported Issues: 30 Comments

By RONEL LIPASANA   4 months ago


The JBL party box apps is not to connect, it is loading in more than 10 minutes..

By Raymond   4 months ago


After downloading The app and accepting all terms and policies the app freezes at the give Bluetooth permission stage. I was on the phone with jbl support for 2 hours yesterday and we could not solve the issue. The app is a main selling point. I want to keep the 2 partybox speakers I bought 11/25/23 at Best buy. But I am very disappointed

By Jeroen Derksen   6 months ago


Hi people from JBL....what the heck is going on??? Nobody working anymore or doing anything there at JBL??? As many people stated below in the comments the JBL partybox app does Not Work Anymore after the update to Android 13..... Come on can somebody fix this?!?!

By Ваня   8 months ago


После обновление приложения, телефон через приложение перестал подключаться

By Sanka Kodippily   8 months ago


I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Getting ready message displaying more than 30minutes

By Sanka Kodippily   8 months ago


I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Getting ready message displaying more than 30minutes

By Denis Eichwald   9 months ago


I just bought the jbl310 speaker and I can't connect it to the JBL partybox app. Some people said that the reason for that could be android 13 and I have android 13. I would really appreciate it if I would get some help on this problem (pls🙏).

By Дмитрий   9 months ago


Не удается установить приложение JBL Partybox на мой телефон POCO F3. В чем проблема? Есть ли какой-либо способ устранить эту проблему?

By Ridas   10 months ago


Cannot install JBL Partybox app on my Xiaomi phone. What's the problem? Is there any way to fix this issue?

By Neel   11 months ago


Stuck on getting ready page after Android 13 update

By Alex V   1 year ago


As many others noticed below, this app just does not work on Android 13. I tried it on Xiaomi Redmi Note 10 Pro with Android 13, it finds my speaker (PartyBox 110) but then it shows "getting ready.." message endlessly. Developers should do better job testing it before release. I tried everything, but still cannot use it. What is worse, it even does not show any error information, it just hangs. (Also tried it on older phone Xiaomi Redmi Note 10 with Android 11, there it started without problem).

By Vlad   1 year ago


I update my phone to android 13 , app stop connecting to my jbl partybox 310

By Lee   1 year ago


App doesn't move past "getting ready" stage on most of our devices. iPad pro works every time but Galaxy note 9 doesn't, Sony Xperia 1 iv doesn't, iPhone 12 doesn't, iPad mini doesn't. What's going on JBL?

By debbie saegenschnitter   1 year ago


Says app not compatible with my phone

By RICHARD SMALL   1 year ago


Same endless loop of connecting Samsung phone to Partybox 110 via Bluetooth and then going back to JBL PB app and it won't connect to speaker...

By Paul   1 year ago


Just brought a 110 trying to connect to app but it says turn on Bluetooth but its already on and want move any further

By Jones   1 year ago


I fought with this problem several moments and allmost went mental. Then i just turned off my phone, let it be few minutes, then started it. After that no problem with the app, it worked like a dream again.

By Thorben   1 year ago


jbl partyboks doesn't want to connect to the jbl app anymore since the new iphone update ios 16.0 what can i do about this?

By Logan Chappell   1 year ago


the JBL Partybox app wont recognize that my iPhone is connected via Bluetooth, which doesn't allow the app to work properly and for me to control the speaker or its settings at all from my phone. The iPhone was just updated to be IOS 16.0

By Kris   1 year ago


Not connecting to app

By Scott   1 year ago


in the app when it tells me to come back when the speaker is connected to my phone. i connect my phone and go back to the app and it does nothing. my phone is connected but the app doesn’t think so. any help??

By Scott   1 year ago


yeah it says i need to connect a device to go to the next screen but my device is already connected.

By Alex   1 year ago


Jbl partybox 110 samsung galaxy s10 endless loop on connect device screen in app although its already connected with bluetooth damn it

By Jon   1 year ago


I have partybox 310, the apps is not working to my iphone 11 pro. But when i tried to download the apps to my daughters ipad, it work. So i think this apps is not working in iphone.

By Jon   1 year ago


I have jbl partybox 310 and when i download the partybox apps, i followed step by step until it go to connect your device to your phone and my iphone 11 pro max and it connected to my 310, but when i go back to the apps, still saying connect my the device to my phone. I deleted the apps and download it again and still have the same problem. So is there any solution you can advice would be appreciated.

By Rob   1 year ago


It’s got to be the running on 16.0 iOS, because it’s not full public release yet, there’s probably some support issue between the iOS, partybox app, and speaker

By Jonathan Silveira   1 year ago


Im able to connect PartyBox 310 via bluetooth to my iphone 12 pro max (running iOS 16.0). The issue is the app is not able to recognize that my phone is already connected to the speaker. The app is on an endless loop searching for product. Im able to play music fine, control volume like any speaker, but absolutely NO FUNCTIONALITY with the app. This is a COMPLETE DISAPOINTMENT, thinking that I would be able to customize EQ and/or lighting effects with the app, such a shame i wish JBL had a fix for this already :(

By Daniel kiuru   1 year ago


Not connecting my 310 on partybox app

By Aidan   1 year ago


I can connect to both PartyBox 310s and my 110 just fine, however they no longer ever show up on the PartyBox app.

By Brad Killen   1 year ago


I just got the JBL Encore and it connects to my iPhone just fine, but when I go to use the APP, the APP doesn't recognize that the device is infact connected. It shows the device, but doesn't connect and just guides me on how to connect through phone setting which I have already done. Could possibly be that the APP isn't set up for IOS 16 and might be a me issue


Common dislikes about JBL PartyBox app

- Needs an equalizer

- Needs more controls for color or quality of sounds

- Needs to let you know if your speaker is up to date

- Needs a “chill” light show

- Needs a turn off feature



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Common JBL PartyBox Problems & Solutions. Troubleshooting Guide


   



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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harman International Industries, developers of JBL PartyBox.


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Developer: Harman Consumer, Inc.

E-Mail: [email protected]

Website: Visit JBL PartyBox Website

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Developer: Harman Consumer, Inc.

E-Mail: [email protected]

Website: Visit Harman Consumer, Inc. Website



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