PSEG Long Island app not working? crashes or has problems?

PSEG Long Island Status

Published by Public Service Enterprise Group Incorporated on 2023-11-01

Secure and easy tool to manage your PSEG Long Island account on the go - sign
in, pay your bill and review your energy use. Already registered for a PSEG LI
My Account? Use your user name and password to log in.

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Common dislikes about PSEG Long Island app

- App wouldn't take my account info when using fingerprint reader

- App should give daily update to the minute information on usage

- App doesn't provide monthly bill with new meters

Have a Problem with PSEG Long Island? Report Issue

Common PSEG Long Island Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PSEG Long Island app on iOS and Android devices. Solve all PSEG Long Island app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PSEG Long Island iPhone Issues and Solutions

PSEG Long Island iOS app crashes, not working, errors
PSEG Long Island iOS app network issues
PSEG Long Island on iOS has black/white screen

PSEG Long Island Android App Issues and Solutions

PSEG Long Island has errors/crashing/not working
PSEG Long Island server network connectivity issues
PSEG Long Island has black screen

PSEG Long Island iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PSEG Long Island app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PSEG Long Island app crashes or not working on Iphone (iOS):

Close and restart the PSEG Long Island app on iPhone
Update PSEG Long Island app to the Latest Version for iOS
Uninstall and reinstall PSEG Long Island iPhone app
Update your iPhone to the latest iOS version

Fix PSEG Long Island on iPhone unable to connect to server/internet connection issues::

To resolve PSEG Long Island network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PSEG Long Island black/white screen (blank screen) on iPhone:

Follow the PSEG Long Island iOS app troubleshooting guide Here →

PSEG Long Island Android App Issues and Solutions

Fix PSEG Long Island not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PSEG Long Island app issues:

Force Stop the PSEG Long Island App
1. On android, goto "Settings" » click PSEG Long Island app. » click "Force Stop".

Update PSEG Long Island to the latest version on PlayStore

Clear PSEG Long Island App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PSEG Long Island app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PSEG Long Island.

Fix PSEG Long Island unable to contact server/ PSEG Long Island internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PSEG Long Island » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PSEG Long Island » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PSEG Long Island on android.

Solve PSEG Long Island black/white screens issue on Android:

Follow the PSEG Long Island android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Public Service Enterprise Group Incorporated, developers of PSEG Long Island.

100% Contact Match

Developer: PSEG

E-Mail: [email protected]

Website: Visit PSEG Long Island Website

About this app

Secure and easy tool to manage your PSEG Long Island account on the go - sign in, pay your bill and review your energy use. Already registered for a PSEG LI My Account? Use your user name and password to log in. Not registered? Easily register via the PSEG LI app.