ps app not working? crashes or has problems?

ps Status

Last Updated on 2015-07-28 by daniel roeser

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Common ps Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ps app on iOS and Android devices. Solve all ps app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ps iPhone Issues and Solutions

ps iOS app crashes, not working, errors
ps iOS app network issues
ps on iOS has black/white screen

ps Android App Issues and Solutions

ps has errors/crashing/not working
ps server network connectivity issues
ps has black screen

ps iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ps app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ps app crashes or not working on Iphone (iOS):

Close and restart the ps app on iPhone
Update ps app to the Latest Version for iOS
Uninstall and reinstall ps iPhone app
Update your iPhone to the latest iOS version

Fix ps on iPhone unable to connect to server/internet connection issues::

To resolve ps network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ps black/white screen (blank screen) on iPhone:

Follow the ps iOS app troubleshooting guide Here →

ps Android App Issues and Solutions

Fix ps not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ps app issues:

Force Stop the ps App
1. On android, goto "Settings" » click ps app. » click "Force Stop".

Update ps to the latest version on PlayStore

Clear ps App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ps app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ps.

Fix ps unable to contact server/ ps internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ps » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ps » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ps on android.

Solve ps black/white screens issue on Android:

Follow the ps android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at daniel roeser, developers of ps.