Switchee app not working? crashes or has problems?

Switchee Status

Published by Ergosum

All activities related to various services in a company can be managed as
projects. Focused on the essentials ● Manage projects with proven methods:
DEMING wheel, PMBOK, Agile, Prince II, customer method.

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Most reported problems

Reported Issues: 3 Comments

By Paul mc 5 months ago

Switchee app on my iPhone will not connect to the thermostat

By Denise Fagan 8 months ago

Cannot log in on the app

By Paul 1 year ago

My usually very reliable Housing Association has just switched the new thermostat I had installed to replace a 14yo one a week ago . During March to December I turn of the CH as I don't need it. I live in a 14 floor refurbished tower block. The HA has installed Switchee Thermostat units in every flat/apparently. I turned everything off like before. But my heating switches on RANDOMLY or is picking up a signal from another apartment???? I have tried everything to reset it or disable it via the SMART THERMOSTAT but I have no control. I have turned off all radiators except the main one as I'm scared the pipes will burst with all that pressure. As said as my 14yo with click, click sliders was failing . So the HA installed a new one by a CH expert (they said only CH experts could install them )yet when they imposed Switchee on me an electrician was sent!!! Any ideas as to the issue?? Incidentally my combi boiler hot water comes on when I turn on a tap. Yet now the HW light (and Radiator) light comes on for the CH but no light when I turn the tap!!!

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Common Switchee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Switchee app on iOS and Android devices. Solve all Switchee app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Switchee iPhone Issues and Solutions

Switchee iOS app crashes, not working, errors
Switchee iOS app network issues
Switchee on iOS has black/white screen

Switchee Android App Issues and Solutions

Switchee has errors/crashing/not working
Switchee server network connectivity issues
Switchee has black screen

Switchee iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Switchee app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Switchee app crashes or not working on Iphone (iOS):

Close and restart the Switchee app on iPhone
Update Switchee app to the Latest Version for iOS
Uninstall and reinstall Switchee iPhone app
Update your iPhone to the latest iOS version

Fix Switchee on iPhone unable to connect to server/internet connection issues::

To resolve Switchee network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Switchee black/white screen (blank screen) on iPhone:

Follow the Switchee iOS app troubleshooting guide Here →

Switchee Android App Issues and Solutions

Fix Switchee not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Switchee app issues:

Force Stop the Switchee App
1. On android, goto "Settings" » click Switchee app. » click "Force Stop".

Update Switchee to the latest version on PlayStore

Clear Switchee App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Switchee app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Switchee.

Fix Switchee unable to contact server/ Switchee internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Switchee » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Switchee » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Switchee on android.

Solve Switchee black/white screens issue on Android:

Follow the Switchee android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ergosum, developers of Switchee.

64% Contact Match

Developer: Switchee Ltd.

E-Mail: [email protected]

Website: Visit Switchee Website

100% Contact Match

Developer: ERGOSUM FRANCE

E-Mail: [email protected]

Website: Visit ERGOSUM FRANCE Website

About this app

All activities related to various services in a company can be managed as projects. ● Manage projects with proven methods: DEMING wheel, PMBOK, Agile, Prince II, customer method. ● Users friendly and easy to share: Straightforward interface to control process management. Alerts and notifications, report broadcasting, comments and tags, decisions records, capitalization, assessment, FAQ. ● Steering indicators to follow success criteria achievement. Make project steering more robust and control costs. ● Projects: Centralized, gain efficiency and control of expenses. As for our bank, data are encrypted. The highest safety: to ensure your discretion on internet. Additional safety tools may be added upon request and cost estimate. ● We will never use our client’s names on our commercial website. ● Your data are hosted in SAAS mode, securely and discreetly. ● Your data will be protected from risks of data hacking and industrial spying.