Contact PSEG Long Island Support
Company Name: Public Service Enterprise Group Incorporated
About: Secure and easy tool to manage your PSEG Long Island account on the go - sign
in, pay your bill and review your energy use.
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PSEG Long Island Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with PSEG Long Island. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PSEG Long Island. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Useless in a power outage.
by Interestedparty
We got hit by Tropical Storm Isaia today. I downloaded the app just in case. It set up easy as I already had online account. I worked all the features and it seemed fine. The storm took down the whole community, 1285 homes. I tried to report the outage, but the app wouldn’t take my account info when I used the fingerprint reader. Said there was an error. When I manually put in my info, I got the same error 5 out of 6 times. The 6th time it brought up my account. I then tried to use the report on outage tab. It took my phone number to call my and then crashed. It reported an unspecified error.
I feel that this a server issue that PSEGLI did not anticipate. The app crashed do to insufficient capacity.
I wasted a lot of time today with this useless app.
PS you could not get through by phone because of excessive volume.
Useless app
by Dorkmid
This app tells you what you used last month as an average. Who cares we would know that when we get our monthly bill any way. This app should give daily update to the minute information on usage. Then you could adjust accordingly. With the new meters that transmit the information you would think PSEG could get you a bill every 30 days that doesn’t happen either. This is what I was told when the meter was installed. You could save electricity with more efficient delivery of information. Right now it’s a waste of time.
Very disappointed 😔 😔😔😔
by Hairforyou
Every time I open up my app it doesn’t recognize me. I have keep putting in all of my information again and again and it should be way more user friendly. So upset we are without power as long as we have been. I’m hearing till possibly Friday but definitely till tomorrow in August! This is so upsetting. I have my two little children with me and I can’t even get in touch with PSEGLI. Please update this app and please update us on when our power will come back?
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- Pulling issues faced by users like you is a good way to draw attention of PSEG Long Island to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a PSEG Long Island customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PSEG Long Island.
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