GTE app not working? crashes or has problems?

GTE Status

Last Updated on 2025-02-05 by GTE Financial

I have a problem with GTE

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Something else

50.0%

Connection

37.5%

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of GTE Problems 🔥

- Not enough information during a transfer from savings to checking.

- Cannot tap on check for more information.

- Not as user friendly or as much information.

- App stopped working on iPhone.

- Bill pay isn’t available on mobile web.

📋 4 Reported Issues:

Anthony Mills 2023-11-21

App won't go to remote deposit, page is black with remote deposit and a back arrow

Patricia Gardner 2023-09-30

Gte mobile app keeps crashing, saying it has a bug in it. Gte will have to fix the problem.

Mike 2023-06-04

Can't log in mobile app

Todd Wolrich 2023-03-09

Having a problem logging in on IPhone. It says Request has timed out.

Showing 1-4 of 4 reported issues:

Have a Problem with GTE Mobile? Report Issue

Common GTE Problems & Solutions. Troubleshooting Guide

Table of Contents:

GTE iPhone Issues and Solutions

GTE iOS app crashes, not working, errors
GTE iOS app network issues
GTE on iOS has black/white screen

GTE Android App Issues and Solutions

GTE has errors/crashing/not working
GTE server network connectivity issues
GTE has black screen

⚠️ Troubleshoot | Fix Now in One Click

GTE iPhone Issues and Solutions

How to fix GTE app crashes or not working on Iphone (iOS):

Close and restart the GTE app on iPhone
Update GTE app to the Latest Version for iOS
Uninstall and reinstall GTE iPhone app
Update your iPhone to the latest iOS version

Fix GTE on iPhone unable to connect to server/internet connection issues::

To resolve GTE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

GTE Android App Issues and Solutions

Fix GTE not working on Android, crashes, errors or is unresponsive:

Force Stop the GTE App
1. On android, goto Settings » GTE » click [Force Stop]

Update GTE to the latest version on PlayStore

Clear GTE App Cache and Data:
1. On android, goto Settings » Apps » GTE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GTE.

Fix GTE unable to contact server/ GTE internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click GTE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GTE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GTE