zTenant app not working? crashes or has problems?

zTenant Status

Last Updated on 2024-10-18 by Scaled Tech Inc.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Connection

100.0%

problems reported in the last 24 hours

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Summary of zTenant Problems 😠👌🔥

- Time-consuming process

- No option to skip sections that do not apply to the user

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Common zTenant Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot zTenant app on iOS and Android devices. Solve all zTenant app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

zTenant iPhone Issues and Solutions

zTenant iOS app crashes, not working, errors
zTenant iOS app network issues
zTenant on iOS has black/white screen

zTenant Android App Issues and Solutions

zTenant has errors/crashing/not working
zTenant server network connectivity issues
zTenant has black screen

zTenant iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever zTenant app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix zTenant app crashes or not working on Iphone (iOS):

Close and restart the zTenant app on iPhone
Update zTenant app to the Latest Version for iOS
Uninstall and reinstall zTenant iPhone app
Update your iPhone to the latest iOS version

Fix zTenant on iPhone unable to connect to server/internet connection issues::

To resolve zTenant network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix zTenant black/white screen (blank screen) on iPhone:

Follow the zTenant iOS app troubleshooting guide Here →

zTenant Android App Issues and Solutions

Fix zTenant not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent zTenant app issues:

Force Stop the zTenant App
1. On android, goto "Settings" » click zTenant app. » click "Force Stop".

Update zTenant to the latest version on PlayStore

Clear zTenant App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "zTenant app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch zTenant.

Fix zTenant unable to contact server/ zTenant internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click zTenant » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got zTenant » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch zTenant on android.

Solve zTenant black/white screens issue on Android:

Follow the zTenant android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scaled Tech Inc., developers of zTenant.

About this app

To use the this app application, incoming tenants must receive an invite email from their property management company. In this email will be the login password which the property management company does not have access to. The this app application allows a tenant to fully document the condition of the home at the time of move in which protects both the tenant and landlord. A PDF copy of the inspection report will be sent to your email once uploading has been completed. This new version of the application includes a completely renewed interface, camera experience, and usability.