PIN-SAFE Status

Last Updated on 2021-05-07 by PIN-SAFE GmbH

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Most reported problems

Connection

50.0%

Not working

50.0%

Common PIN-SAFE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PIN-SAFE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PIN-SAFE App
1. On android, goto Settings » PIN-SAFE » click [Force Stop]

Clear PIN-SAFE App Cache and Data:
1. On android, goto Settings » Apps » PIN-SAFE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PIN-SAFE.

On android, goto Settings » Apps or Manage Apps tab.
Click PIN-SAFE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PIN-SAFE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PIN-SAFE

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Developer: PIN-SAFE GmbH

Aug 25, 2025, 10:49 AM
a iOS user from Gera, Germany reported problems with PIN-SAFE : Not working
Aug 25, 2025, 10:37 AM
a iOS user from Gera, Germany reported problems with PIN-SAFE : Connection
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