FSAFEDS app not working? crashes or has problems?

FSAFEDS Status

Last Updated on 2024-10-10 by WageWorks

I have a problem with FSAFEDS

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

42.9%

Something else

42.9%

Crashes

14.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of FSAFEDS Problems 🔥

- Having to pay upfront for medical services

- Denied claims even when covered

- No spending account card

- Limited categories to file claims under

- Dark mode makes it difficult to pick the right month or day

- Limited expense types to choose from

- Search function doesn't work

- Risk of getting claim denied

📋 3 Reported Issues:

Laura Burch 2024-09-09

9/9/2024 This problem has occurred for the last month after working flawlessly for the last year. Currently, when I try to submit a "pay me back" reimbursement, the app will quit unexpectedly. Sometimes it quits after login, before I have even selected "pay me back". Other times it will quit after uploading the receipts and hitting submit. Other times, the app works correctly. Restarting the phone/reinstalling the app do not appear to make a difference. Using an apple 14 promax

James Evins 2023-12-11

I am not able to login. After going through a loop multiple times, answering the same questions over and over again. I finally was able to change my password. Then when I tried logging in with the new password, I simply get "This feature is currently not available. Please try again at a later time. We apologize for any inconvenience. "

Susan Wiest 2023-01-14

The app will not let me change the date of service.

Showing 1-3 of 3 reported issues:

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Common FSAFEDS Problems & Solutions. Troubleshooting Guide

Table of Contents:

FSAFEDS iPhone Issues and Solutions

FSAFEDS iOS app crashes, not working, errors
FSAFEDS iOS app network issues
FSAFEDS on iOS has black/white screen

FSAFEDS Android App Issues and Solutions

FSAFEDS has errors/crashing/not working
FSAFEDS server network connectivity issues
FSAFEDS has black screen

⚠️ Troubleshoot | Fix Now in One Click

FSAFEDS iPhone Issues and Solutions

How to fix FSAFEDS app crashes or not working on Iphone (iOS):

Close and restart the FSAFEDS app on iPhone
Update FSAFEDS app to the Latest Version for iOS
Uninstall and reinstall FSAFEDS iPhone app
Update your iPhone to the latest iOS version

Fix FSAFEDS on iPhone unable to connect to server/internet connection issues::

To resolve FSAFEDS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

FSAFEDS Android App Issues and Solutions

Fix FSAFEDS not working on Android, crashes, errors or is unresponsive:

Force Stop the FSAFEDS App
1. On android, goto Settings » FSAFEDS » click [Force Stop]

Update FSAFEDS to the latest version on PlayStore

Clear FSAFEDS App Cache and Data:
1. On android, goto Settings » Apps » FSAFEDS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FSAFEDS.

Fix FSAFEDS unable to contact server/ FSAFEDS internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click FSAFEDS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FSAFEDS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FSAFEDS