SafePass Status

Last Updated on 2023-11-09 by ZYSOFT LIMITED

I have a problem with SafePass

Are you having issues? Select the issue you are having below and provide feedback to SafePass.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with SafePass: Accounts Manager? Report Issue

Common SafePass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafePass app on iOS and Android devices. Solve all SafePass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SafePass iPhone Issues and Solutions

SafePass iOS app crashes, not working, errors
SafePass iOS app network issues
SafePass on iOS has black/white screen

SafePass Android App Issues and Solutions

SafePass has errors/crashing/not working
SafePass server network connectivity issues
SafePass has black screen

SafePass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SafePass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SafePass app crashes or not working on Iphone (iOS):

Close and restart the SafePass app on iPhone
Update SafePass app to the Latest Version for iOS
Uninstall and reinstall SafePass iPhone app
Update your iPhone to the latest iOS version

Fix SafePass on iPhone unable to connect to server/internet connection issues::

To resolve SafePass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SafePass black/white screen (blank screen) on iPhone:

Follow the SafePass iOS app troubleshooting guide Here →

SafePass Android App Issues and Solutions

Fix SafePass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SafePass app issues:

Force Stop the SafePass App
1. On android, goto "Settings" » click SafePass app. » click "Force Stop".

Update SafePass to the latest version on PlayStore

Clear SafePass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SafePass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SafePass.

Fix SafePass unable to contact server/ SafePass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SafePass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SafePass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SafePass on android.

Solve SafePass black/white screens issue on Android:

Follow the SafePass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ZYSOFT LIMITED, developers of SafePass.

About this app

Experience the ultimate solution to protecting your online accounts and personal information with our password manager app. Say goodbye to forgotten passwords and weak security measures - our app stores and manages your online accounts. Take control of your online security today - download our app and enjoy a hassle-free, secure digital experience.