Edit and mix videos easily with just a few taps, merge multiple clips, live
videos and photos to one movie.
You can adjust your videos with:
• Trim
•
Speed
• Crop
• Text
• Filters
• Music
• Voice Over
• Adjust
•
Frames
And share them directly in:
• TikTok
• Instagram Stories
•
WhatsApp
• iMessage
• Instagram
• Snapchat
• And More
Vixer
Premium:
• Merge multiple videos.
Are you having issues? Select the issue you are having below and provide feedback to Vixer.
By Renee 6 months ago
I have a subscription but it won’t allow me to save the video Is there a size limit to what I can produce?
By Emmanuel 7 months ago
I can't export my video from the app.it keeps repeating exporting over and over again.
By Sandia 7 months ago
I worked long hours editing a video only for it to not be able to export! It would say: “Exporting failed, there was an unknown error” Please help!
By Alex 11 months ago
Can't export the video?!
By Anthony Perry 11 months ago
Vixer not letting me add music to projects
By Annie 1 year ago
My Vixer app, which I love btw ! I can’t add music anyone. I can choose it , hit the plus , re play the video and no sound track at all. Down load , still no sound track Please help me 🙏🏻
By Melody 1 year ago
When I go to upload my Vixer video to Instagram it changes the formatting and zooms in on the top left corner, making the video entirely unusable! When I select a video outside of Vixer on my phone there are no issues, only when it comes from Vixer. Please help!
By Melody 1 year ago
When I go to upload my Vixer video to Instagram it changes the formatting and zooms in on the top left corner, making the video entirely unusable! When I select a video outside of Vixer on my phone there are no issues, only when it comes from Vixer. Please help!
By Donna Galloway 1 year ago
Vixer erased ALL my saved videos, including the ones I was in the process of editing. Also, Vixer will not let me use any of my purchased iTunes. Please help!
By Janine Mudd 1 year ago
I keep getting an error message saying unknown error. It is not allowing me to add music even when I purchase the music
By Chere Pearson 1 year ago
My saved videos have lost their audio and music? Please advise, thank you, in advance.
By Kaylie 1 year ago
I can’t get the video to save to my phone , j haven’t had issues before till now
By Beth 1 year ago
Not able to upload video. Says unknown error?
By Penny L.A. Shepard 1 year ago
My music fade out is no longer working--cant see version but app is up to date-- it's not working on my older videos either and it did before
By Penny L.A. Shepard 1 year ago
My music fade out is no longer working--cant see version but app is up to date-- it's not working on my older videos either and it did before
By Judy Wood 1 year ago
Been working on a video for two weeks, now it will not save or upload. Lots of time and effort down the drain. Have the premium plan. Please advise.
By Tony Waterloo 1 year ago
This app takes a couple attempts to open and when it does it will not upload anything. I get an error message “Unknown error occurred”
By Carolea 1 year ago
I have spent hours doing a slide and sent to save it cut out and won’t save . So I checked it and my photos are not showing up in the slide area . Don’t know how to fix it and it’s so big to start from scratch. So disappointed
By Laeticia Mawawa 1 year ago
I edited a video on Vixer and when I try to download, the video fails to export even though I have enough space in my phone storage
By Hechsel David 1 year ago
Trying to download pictures and I keep getting unknown error. I am not very happy with a Vixer for the amount of money I’m paying and I have a short amount of time to get my project done.
By Victoria L Geller 1 year ago
I am having a couple of the same problems others are having. It started my telling my some of my photos were corrupt and now it won't let me upload any music. I have purchased sooo many songs to go with the video's i have made and I don't want to lose them.. Please help me ASAP I use this App for work.
By Tanya 1 year ago
Why are we paying $10.00 for this crap app not to work??? Purchased just for it to keep saying unknown error. Reporting it and getting my money back
By Shari Darling 1 year ago
All of a sudden when I try to load a video I cannot and a message comes up that says “unknown error.” I also updated my iPhone to latest iOS and I wondered if Vixer is not updated too.
By Paid Vixor Customer 1 year ago
What’s going on guys? No sound to tie into the photo and vid creations? Worked fine in the past.
By Misty Romero 2 years ago
I have been using the Vixer app to make videos of my students and it has really been a great way of sharing a special moments with their family. However, I have become so frustrated with doing all the work to make the videos and they won’t save or export to my video sharing platform. Please help or I will have to replace this app with a different one. Best, Misty
By Krista Queen 2 years ago
The app won’t let me upload music just states that there is an unknown error. Also won’t let me download. Help!
By Whenever I hit “text” to edit it closes the app. 2 years ago
App keeps shutting down whenever I click “text” to edit.
By Emily Cardin 2 years ago
When saving it randomly says a photo is corrupt or damaged and won't save - maybe has to do with transitions?
By travis barrett 2 years ago
Audio doesn’t upload with video
By Heather Reese 2 years ago
The slide show makes 2-3 photos black then it will not save or send to another platform
By AC 2 years ago
App will not upload/export video. I have been trying for a week. At one point it started to export twice but once it got to 98% it just kicked it off of the app as if nothing ever happened. Very frustrating especially when you have a subscription.
By Stacy Holman 2 years ago
App is saying my files are currupt did and then randomly said I know error ... my files are fine it’s the app
By Anthea 2 years ago
App will not export / download video ….
By Natalie Sheppard 2 years ago
While it used to have no issues, it suddenly says “unknown error” when I add photos to any project. It also removed my audio from previous projects I have made for some reason. I was going to renew my subscription in august but not going to if I can’t get this resolved.
By Katie 2 years ago
The app will not let me save my videos
By Wen 2 years ago
I am trying to change speed on my clips; however, the original audio of the video clip was muted. Is it normal?
By Viola 2 years ago
Won’t let me save, download my video or even updgrade the app!
By Stella 2 years ago
app is now taking hours to upload a 5 second video to edit
By Renee 2 years ago
I am trying to make a video, but it will not upload hardly any of my photos to the video because it says they are damaged. I have made many videos before using this app and I’ve never had this problem. Help please!
By Claressa 2 years ago
The app won’t let me save my completed video.
- Limited design freedom
- Some features are not intuitive enough
- No option to extract just the sounds from another video
- Only one song to a video
Leave a comment:
Complete guide to troubleshoot Vixer app on iOS and Android devices. Solve all Vixer app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Popixels Ltd., developers of Vixer.
11.76% Contact Match
Developer: FEDERATION NETWORK LIMITED
E-Mail: [email protected]
Website: Visit Vixer Website
You may cancel automatic renewal and manage your subscription by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify. Should you choose to upgrade to a Premium subscription, payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. Edit and mix videos easily with just a few taps, merge multiple clips, live videos and photos to one movie. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Premium subscription, where applicable.