How to Cancel Vixer

How to Cancel Vixer

Written by on 2022-04-05

We have made it super easy to cancel Vixer – Video Editor & Maker subscription
at the root to avoid any and all mediums "Popixels Ltd." (the developer) uses to bill you.
Now let us get into the crux of this guide.


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Complete Guide to Cancel and Delete Vixer – Video Editor & Maker

There are a few things you must do and know before canceling subscriptions. They are:

  1. Check the Terms, Service policy or Privacy policy of Vixer to know if they support self-serve subscription cancellation or account deletion:
  2. Once you subscribe to a plan and you don't cancel it manually like you subscribed, that plan will renew automatically because you gave the permission.
  3. When you subscribe for a trial period and then you cancel, you run the risk of losing that trial content altogether.
  4. You must remember to manually cancel a subscription 24 hours before the trial period ends.

We have made it super easy to cancel Vixer – Video Editor & Maker subscription at the root to avoid any and all mediums "Popixels Ltd." (the developer) uses to bill you. Now let us get into the crux of this guide.



   

How to Cancel Vixer – Video Editor & Maker Subscription on your iPhone or iPad.

  1. First, open the settings app and tap on your name.
  2. Then, tap on the "Subscriptions" tab.
    (Note that you might not automatically see this tab. In that case, tap on iTunes & Appstore)
  3. Next, tap on your Apple ID. View Apple ID then sign in and scroll down to the "Subscriptions" button.
  4. Next, tap on Vixer (subscription) you want to review.
  5. Now, Tap on Cancel.
    (Note that if you don't see a "Cancel Subscription" button for Vixer – Video Editor & Maker, then it's definitely canceled already. It won't be renewed anymore).




How to Cancel Vixer – Video Editor & Maker Subscription on your Android device

To cancel Vixer subscription on Android, you need to realize that deleting the Vixer app alone won't cut it. Follow the steps below:

  1. First, open the Google Play Store. If you have multiple Google accounts, be sure you're signed into the right one.
  2. Click on menu, then go to "Subscriptions".
  3. Choose the Vixer – Video Editor & Maker subscription you wish to cancel and tap on the "Cancel Subscription" option.
  4. Finish up as directed.

Once your Vixer subscription has been removed from Google Play, your future subscriptions will be cancelled and won't be renewed anymore.



How do I remove my Card from Vixer?

Removing card details from Vixer if you subscribed directly is very tricky. Very few websites allow you to remove your card details. So you will have to make do with some few tricks before and after subscribing on websites in the future.

Before Signing up or Subscribing:

  1. Create an account on Justuseapp. signup here →
  2. Create upto 4 Virtual Debit Cards - this will act as a VPN for you bank account and prevent apps like Vixer from billing you to eternity.
  3. Fund your Justuseapp Cards using your real card.
  4. Signup on Vixer – Video Editor & Maker or any other website using your Justuseapp card.
  5. Cancel the Vixer subscription directly from your Justuseapp dashboard.
  6. To learn more how this all works, Visit here →.

After Signing Up:

  1. If you didn't use a Justuseapp Card when you subscribed, your only option is to contact Vixer directly. Get their Contact info →



How to Cancel Vixer – Video Editor & Maker Subscription on a Mac computer.

To cancel Vixer subscription on your Mac, do the following:


  1. First open the Mac App Store, then click on your name at the bottom of the sidebar.
  2. Click on the "View Information" tab at the top of the window and sign in if asked to do so.
  3. Scroll down on the next page shown to you until you see the "Subscriptions" tab then click on "Manage".
  4. Click "Edit" beside the Vixer – Video Editor & Maker app and then click on "Cancel Subscription".

Note: Always make sure to use the exact username and ID you used to set up the subscription to manage that subscription when necessary. This is sometimes different from the Apple ID or Android brand ID you have set up.

If you don't remember your password however, contact the App for help/to reset password.


How to Cancel Vixer – Video Editor & Maker Subscription on Paypal.

To cancel your Vixer subscription on PayPal, do the following:

  1. First log into your PayPal account at www.paypal.com .
  2. Click on the settings tab which is beside the logout option.
  3. Press "Payments" from the menu provided to you and click on "Manage Automatic Payments" in the Automatic Payments dashboard.
  4. You'll be shown a series of merchants' agreement you've transacted before. Click on "Vixer – Video Editor & Maker" or "Popixels Ltd." to cancel.
  5. You will be shown a confirmation page. Click on the "Cancel Automatic Payments" tab to affirm that you want to stop making payments to Vixer – Video Editor & Maker.
  6. Then click "Done" on the verification page to complete the unsubscription.




What to do if you subscribed directly on Vixer's website?

Here's how to cancel your Vixer subscription when billed through a payments provider that is not the Appstore, Playstore or Paypal.

Sometimes, you may start a subscription directly on a company's website without using an extra layer of security like Paypal or Apple. To unsubscribe, you might have to sign into Vixer's website or directly reach out to their payments provider.

Generally, here are some steps you can take if you find yourself in that fix:

  1. Finding the company's information, then reach out to them directly: Get all Vixer's contact details here

  2. Visit the website of Vixer. Click to visit .

  3. Login to your account.

  4. In the menu section, look for any of the following: "Billing", "Subscription", "Payment", "Manage account", "Settings".

  5. Click the link, then follow the prompts to cancel your subscription.


How to delete Vixer account

You might have created an account on Vixer during the course of using the app. Many apps make it so easy to signup but a nightmare to delete your account. We try to make it easier but since we don't have information for every app, we can only do our best.


Generally, here are some steps you can take if you need your account deleted:

  1. Reach out directly to Vixer via Justuseapp. Get all Contact details →

  2. Send an email to [email protected] Click to email requesting that they delete your account.

  3. Check Vixer's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them:

    *Pro-tip: Once you visit any of the links above, Use your browser "Find on page" to find "@". It immediately shows the neccessary emails.




Bonus: How to Delete Vixer – Video Editor & Maker from your iPhone or Android.


Delete Vixer – Video Editor & Maker from iPhone.

To delete Vixer from your iPhone, Follow these steps:

  1. On your homescreen, Tap and hold Vixer – Video Editor & Maker until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Vixer – Video Editor & Maker app from your phone.

Method 2:

Go to Settings and click on General then click on "iPhone Storage". You will then scroll down to see the list of all the apps installed on your iPhone. Tap on the app you want to uninstall and delete the app.

For iOS 11 and above:

Go into your Settings and click on "General" and then click on iPhone Storage. You will see the option "Offload Unused Apps". Right next to it is the "Enable" option. Click on the "Enable" option and this will offload the apps that you don't use.


Delete Vixer – Video Editor & Maker from Android

  1. First open the Google Play app, then press the hamburger menu icon on the top left corner.
  2. After doing these, go to "My Apps and Games" option, then go to the "Installed" option.
  3. You'll see a list of all your installed apps on your phone.
  4. Now choose Vixer – Video Editor & Maker, then click on "uninstall".
  5. Also you can specifically search for the app you want to uninstall by searching for that app in the search bar then select and uninstall.



How easy is it to cancel/delete Vixer?

Our crowdsourced data from Vixer and Justuseapp users, shows that it is Very Easy to cancel a Vixer subscription.

If you haven't rated Vixer cancellation policy yet, Rate it here →.



What is Vixer – Video Editor & Maker?

Edit and mix videos easily with just a few taps, merge multiple clips, live videos and photos to one movie. You can adjust your videos with: • Trim • Speed • Crop • Text • Filters • Music • Voice Over • Adjust • Frames And share them directly in: • TikTok • Instagram Stories • WhatsApp • iMessage • Instagram • Snapchat • And More Vixer Premium: • Merge multiple videos. • Unlimited access to all music. • Unlimited access to all filters. • Unlimited access to all adjusts. • Unlimited access to all frames. • Unlimited access to all fonts. • Export 4K videos. Vixer Premium offers two subscription options: $39.99 Yearly $9.99 Monthly Prices may vary by location. Should you choose to upgrade to a Premium subscription, payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period. You may cancel automatic renewal and manage your subscription by selecting Manage App Subscriptions in your iTunes Account settings and selecting the subscription you want to modify. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a Premium subscription, where applicable. Privacy Policy: https://www.vixerapp.com/privacy-policy Terms of Use: https://www.vixerapp.com/terms-of-use Get ready to have some fun!



Stop ridiculous app charges!


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Comments


  • By Kayla Thomas

    Hi, I was unable to cancel my subscription before being charged. I don’t need this service for a year and would be to be refunded please!




  • By kim senecal

    I cancel the app but i was charge the amount of one year premium.. can you help me please




  • By Estefani Cespedes

    I used the app for less than five minutes and it charged me a yearly subscription, (not even a monthly charge) I cancelled my subscription and don't plan to use this app because it does not offer the features I need. Please refund me since I won't be using it for the remaining twelves months of this subscription. No where on your site does it allows me to contact for help.




  • By Tammie Eason

    I want a refund of $42.79, it was an unauthorized charge, I want that subscription cancelled also, Thank you.




  • By charlotte

    I cancelled my subscription and have already been charged for a year. I would like a refund!!




  • By Kathy noga

    I’m not impresssed. I did the free trail for and now want to cancel and got charged for 1 year. The app does not allow me cancel anywhere. This is not fair




  • By Libby

    Hi, My child subscribed to this and I was unable to cancel my subscription before being charged as I was unaware. I don’t need this service for a year, I can’t afford it and would be to be refunded please!




  • By Grace De jesus

    Hi team,

    Im emailing you regarding the free trial I had with you.I've cancelled it before the renewal date but why did I still get charged for an annual payment? I dont use this service at all.Based on your reviews I am not the only one who has this issue.

    Im requesting for a refund for this please.
    Looking forward for your response.

    Many thanks,
    Grace Dejesus





Reported Issues: 12 Comments

By Kitty
Oct 01 2021

Can you please refund everyone that didn’t want to purchase a whole year of this when we expected a trial and to be able to cancel. No one wants to use this for a year we wanted to try it out to see if it’s worth it. When I look up how to get a refund you tell us to apply but then say there’s no invoice attached to be able to be granted one? Makes no sense there must be an invoice as you took the money



By Kathy noga
Aug 08 2021

I’m not impresssed. I did the free trail for and now want to cancel and got charged for 1 year. The app does not allow me cancel anywhere. This is not fair



By charlotte
Jul 31 2021

I cancelled my subscription and have already been charged for a year. I would like a refund!!



By Tammie Eason
May 07 2021

I want a refund of $42.79, it was an unauthorized charge, I want that subscription cancelled also, Thank you.



By ayushi agarwal
Apr 14 2021

Refund my yearly subscription amount as we didn;t want it. It deduted a lot of amount from my account.



By Estefani Cespedes
Mar 06 2021

I used the app for less than five minutes and it charged me a yearly subscription, (not even a monthly charge) I cancelled my subscription and don't plan to use this app because it does not offer the features I need. Please refund me since I won't be using it for the remaining twelves months of this subscription. No where on your site does it allows me to contact for help.



By Sofia Butterworth
Feb 17 2021

I’ve been charged for a year subscription and I don’t need it for a year ! I thought it was monthly so would like a refund for the months unused.



By Emma Vaughan
Feb 14 2021

does the cancel method actually work or is it a scam



By Jacqueline Rojas
Jan 19 2021

Hi I cancelled my subscription and would like a refund back I do not need it for a year, can you help with this?!



By Loren Swancott
Jan 17 2021

Hi, I’ve cancelled my subscription for your app. The free trial ended today, yet I can already see a pending transaction on my account. Please refund this money as it’s a years fee for something I shall not be using



By Loren Swancott
Jan 17 2021

Hi, I’ve cancelled my subscription for your app. The free trial ended today, yet I can already see a pending transaction on my account. Please refund this money as it’s a years fee for something I shall not be using



By Antoinette laoulach
Jan 04 2021

Hi I’ve canceled my subscription awhile ago and money is still been taken out. Can this please stop





Have a Problem with Vixer – Video Editor & Maker? Report Issue

Leave a comment:



Why should I report an Issue with Vixer – Video Editor & Maker?

  1. Pulling issues faced by users like you is a good way to draw attention of Vixer – Video Editor & Maker to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Vixer – Video Editor & Maker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Vixer – Video Editor & Maker.


User reviews of Vixer


  • By Space Oddity 2001
    5

    Simple and Powerful

    Finally a simple, yet powerful, video editor. This app is doing exactly what it advertise - editing video in a simple manner. It make editing videos for social media a breeze without the need to edit it on my laptop. Great work!



  • By Drumnkyle
    5

    Great interface; easy to use; fast!

    This app is incredible! It makes it so simple to edit video and format for different types of social media sites. It’s so fast and easy to use. Highly recommend it!!



  • By Love It ! !
    5

    Love It ! ! !

    Love It ! ! !



  • By This Will Just Take A Moment
    2

    Its ok

    At least on my phone, the video preview gets rotated and squished so you can’t really view what you will be saving down. Once you save, the video looks correct. But it makes it difficult to use. The border feature is kinda cool but it’s not worth a monthly fee. I’d pay a couple of dollars once. Slowing stuff down or speeding things up is ok. But it effects the whole clip so it’s not like you could do a speed ramp. Again, worth a one time app fee but not a subscription. I get that we live in the world of subscription apps but it gets silly when ads are a thing and the app just doesn’t have great functionality. Maybe the app will get better in the future.



  • By phoenixace666
    2

    Garbage app that’s not free at all

    How are you going to charge yearly without letting someone try it out first??? I like yearly subscriptions but anyone will never in their right mind pay for something you can’t use and try first.




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