MyRacePass Status

Last Updated on 2024-11-25 by CAVAHO LLC

I have a problem with MyRacePass

Are you having issues? Select the issue you are having below and provide feedback to MyRacePass.

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User reports:
No current problems

- Slow at results.

- Doesn't give qualifying times.

- Doesn't show line ups until cars are on the pace lap.

Travis 2022-07-17

When I open everything is unavailable

Dawn 2022-07-17

App not working. Says unavailable. I deleted app and reinstalled same thing

Casey Dvorak 2022-07-17

App can't find any info. I have full service and everything else works

Sydney Oliver 2022-07-17

My race pass will not loading anything after opening the app

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Richard Bratton 2022-07-17

Will not load any event information at all

Steve Conway 2022-07-16

App will not load anything

Michael G Fitzgerald 2022-07-16

App is not working. Will not load any data across any network

Showing 1-7 of 7 reported issues:

Common MyRacePass Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyRacePass network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyRacePass App
1. On android, goto Settings » MyRacePass » click [Force Stop]

Clear MyRacePass App Cache and Data:
1. On android, goto Settings » Apps » MyRacePass » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyRacePass.

On android, goto Settings » Apps or Manage Apps tab.
Click MyRacePass » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyRacePass » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyRacePass