Gympass app not working? crashes or has problems?

Gympass Status

Published by GymPass on 2023-12-22

We partner with your company to offer flexible plans that let you stay active
and focus on your well-being. Each of our plans gives you access to a worldwide
network of fitness and wellness partners.

I have a problem with Gympass

Are you having issues? Select the issue you are having below and provide feedback to Gympass.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

133.3%

Not working

66.7%

Crashes

33.3%

Reported Issues: 4 Comments

By Halisha 1 year ago

I am unable to upgrade from starter plan to basic plan

By Yuji Horimoto 1 year ago

My Android app on pixel 6 pro keeps asking me to log in after i click on plan management.

By Caroline Mantuani 1 year ago

O aplicativo não abre e não me deixa fazer check in, aparece a informação “something went wrong”.

By Carlos Jose de Souza 1 year ago

I would like to report that the gympass app does not work with the LEMFO smartwatch with Android 10. It says that the operating system is not genuine. please fix this

Common dislikes about Gympass app

- Clunky app and user interface

- Constant pop ups

- Extraneous fluff

- Poor customer service

- Errors when trying to book classes

- Takes 5-6 keystrokes to check in

Have a Problem with Gympass? Report Issue

Common Gympass Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gympass app on iOS and Android devices. Solve all Gympass app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gympass iPhone Issues and Solutions

Gympass iOS app crashes, not working, errors
Gympass iOS app network issues
Gympass on iOS has black/white screen

Gympass Android App Issues and Solutions

Gympass has errors/crashing/not working
Gympass server network connectivity issues
Gympass has black screen

Gympass iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gympass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gympass app crashes or not working on Iphone (iOS):

Close and restart the Gympass app on iPhone
Update Gympass app to the Latest Version for iOS
Uninstall and reinstall Gympass iPhone app
Update your iPhone to the latest iOS version

Fix Gympass on iPhone unable to connect to server/internet connection issues::

To resolve Gympass network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gympass black/white screen (blank screen) on iPhone:

Follow the Gympass iOS app troubleshooting guide Here →

Gympass Android App Issues and Solutions

Fix Gympass not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gympass app issues:

Force Stop the Gympass App
1. On android, goto "Settings" » click Gympass app. » click "Force Stop".

Update Gympass to the latest version on PlayStore

Clear Gympass App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gympass app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gympass.

Fix Gympass unable to contact server/ Gympass internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gympass » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gympass » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gympass on android.

Solve Gympass black/white screens issue on Android:

Follow the Gympass android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GymPass, developers of Gympass.

100% Contact Match

Developer: Gympass

E-Mail: [email protected]

Website: Visit Gympass Website

57.14% Contact Match

Developer: FITPASS

E-Mail: [email protected]

Website: Visit FITPASS Website

About this app

It’s all in one app, with one single membership. No strings attached. It’s that easy. • Gyms and studios all over the world: Visit a different one every day if you like, or find your favorite one. • Wellness apps included in all plans for free: Discover therapy sessions, nutrition plans tailored to your needs, and even financial well-being. • Live-streamed classes and different workouts offered by our partners: You choose the when and where. You can book a class at the nearest gym during your lunch break, join an audio-guided running session at the park, get started with 1-on-1 online sessions, or spice up your Sunday night with a cooking class. Enjoy this app on-the-go. • Personal training sessions: Get to know personal trainers from all over the country through 1-on-1 online sessions. We partner with your company to offer flexible plans that let you stay active and focus on your well-being. Each of our plans gives you access to a worldwide network of fitness and wellness partners. Do whatever makes you feel good. Download Gympass to get started on your wellness journey. Cancel anytime for free.