Contact Trinity Health MyChart Support

Cannot register for classes. Get nothing but codes. Want to sign up for classes today. sarrowwood@redacted 843-899-7460

Lockedout of my account because i tried to many times due to bad connections

I received a message today to go on my account to see my test results. Could not log in to account on computer. Then I downloaded app on my phone and can't open that either. I clicked on retrieve USERNAME , got message that some kind of code was sent to my email...that never happened and also tried to create new password and couldn't do that either. I can't open account either on my computer or on my phone. What do I do? Also what is account called Trinity Health my chart or Trinity Health my care??????

Mychart has my incorrect email address so I cannot access my user name or password. There is no contact number or any way I can address this problem.

I have been locked out of my portal this a.m. since I was trying to access my portal and had trouble with receiving my code in a timely manner. Continued to try but the codes then came in triplicate. At that time the codes didn’t match my attempts. Please advise asap. Please also let me know if I can access my portal without a code in the future or some other solution. I am a recent user of the patient portal and am not proficient with computers. Thank you in advance.

Will not let me sign in on mobile device.

Been having trouble logging into my account. Have to reset password. As of tonight it wont send out a text to do that. You want people to use it. KEEP IT WORKING. This is the same issue for my wife and on two different computers.

For weeks, if not months, I've had no issues logging it to MyChart. My laptop app knows to fill in the proper info and all that is needed is for me to hit "log in." Suddenly today, nothing I do allows me to log in including: recover password, recover username. When all my info is filled it will send my username, but when that is used to try to log in, it doesn't work. And it's the same one I've tried all along. This system is a joke. And where is the customer service number if a client has an issue? NOWHERE TO BE FOUND. Exactly how the rich schmucks who run the show wanted this to be. If you post a number, people will call and then you have to HIRE PEOPLE YOU HAVE TO PAY. Like the rest of the country, this organization is for making the most money for the people who already have it.

Trying to access my account but code has never been sent . Don’t know why . I have tried several times

Cannot access MyChart, cannot change password or verify username. Please assist. Thank you.

I am locked out of My Chart because I tried to many times to get logged in. I had received the code too late for it to open the account every time and now I can't get back in to read the answer to my question from my doctor. Please advise and correct the problem. Thank you.

I was trying to fill out 3 questionnaires and also sign in thru My Chart for my doctor's appointment tomorrow (March 30th at 1:00pm) and was locked out for trying to Log in too many times. Please advise. Thank you very much!

I just received someone else's 'my chart' notification sent to my vickieportman@redacted email address. I do not have a personal account with 'my chart' that I am aware of or personally signed up for. Please investigate. Once again, I received another patient's notification through my email address - vickieportman@redacted. I don't think this was intentional. Please correct this mistake. The name listed on the notification was Elvira, no last name. I would like to be notified when my email is taken off this account. Thank you. Vickie Portman vickieportman@redacted

I have tried for hours to get into MY CHART !!!.......did the " send code to my e-mail " had to go to check e-mail, entered code "WRONG" TRIED SO MANY TIMESthey shut it down !!!. Can I eliminate the varication code prosess ???

I am trying to get a QR code for the Covid vaccination that I received from a Mercy Health doctor. Spectrum MyChart gives it to their patients. Why cannot I get it on this one.

Your login system is defective. Fix it.

10/25/2021, I tried multiple times to sign on. Every time that I asked for a code to be sent (5 times) via text, to my phone, the code/text arrived about 8 minutes after the allotted 10 minutes that the text message always mentions. Now I am locked out. Your system FALLS SHORT of what I'd expect from a professional organization. Get your software in order Trinity Health/Mychart.

How to attach document to a message to a provider I can attach image but not document