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⚠️ Most reported problems ⚠️

Not working
48.3%

Connection
19.0%

Login
19.0%

Something else
8.6%

problems reported in the last 24 hours

24 hour clock ⏰

  5 Reported Issues: 😵🆘🛟🚨📢

Lady Vismanos
2024-02-09

To whom it may concern: I need your help immediately. I cannot open my app and always the pop up icon is Code 54 and I don't understand why. Awhile ago, i ask for assistance for a refund because I paid and started the machine immediately and to my surprise my neighbor did not remove her clothes in it then i tried to stop the machine but the payment(2.75 €) was not cancelled then i messaged in your app and received a refund (2.75€) but after that i cannot open my app anymore because it was suspended and the remaining load or balance of 27€ will be refunded on February 13. What happened? What should i do? Hoping for your immediate response.

Yihuan Xu
2023-10-11

I didn’t delete my account but it says my subscription has suspended

Andrea Vangi
2023-10-02

I used this app many times, but now appear the write "your subscription is suspended" (code 54). How to solve the problem?

Katarina Novkovic
2023-05-13

I would like to reset my count. I accidentally deleted it and now it says subscription is suspended and to get in contact (Code 54). I hope you can reset my account soon. Thank you in advance!

Ashmita Chanda
2023-03-20

There is connectivity issue in the laundry room reported after I loaded the laundry machine no. 37023. Kindly let me know how long it will take to resolve.

Showing 1-5 of 5

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About this app

Viewing and booking available washing machines and dryers - No more having to visit the laundry room in the basement several times and unnecessary waiting because all machines are occupied.  Book and pay for washing machines online with just a few clicks. this app digitizes your laundry room! this app simplifies as much as possible the necessary, yet often annoying activity of washing.  Get notified when your laundry is ready - Don't spend more time in the laundry room than necessary, you have better things to do. this app is a service for shared laundry rooms where you pay per wash.  From a traditional equipment manufacturer to a modern partner for system solutions: In its innovation laboratory, Miele picks up on digital trends in order to facilitate its customers' work processes and expand its own range of products.  With this app, the result is a digital service of the future that develops and sells state-of-the-art technology for laundry rooms all over the world.  Show your landlord or the operator of a laundry room our website.  And if everything works out and this app is installed in your laundry room, you will receive your first this app prepaid balance of 50€ from us!  If the operator of your laundry room, e. g. your landlord, has decided to use this app, he will inform you.  Cashless payment with credit card, PayPal etc. - No more searching for small change or buying laundry coins.  No unnecessary features and additional functions, because in the end it's all about washing - no more, no less. What this app does?  Washing becomes modern and digital.  You can contact us at info@this app. com or simply visit your nearest Miele partner.  On the website you will find a product brochure under "this app operator".  Then simply download appWash , register and start.  And that without additional costs.  And all of this without overloading appWash .