Miele app app not working? crashes or has problems?

Miele app Status

Published by on 2023-12-12

Your perfect companion: the Miele app gives you mobile control of your Miele
domestic appliances and lets you keep track of everything – whether you are
traveling or at home. Miele app highlights: • Mobile control of domestic
appliances: operate your domestic appliances conveniently via the app.


I have a problem with Miele app

Are you having issues? Select the issue you are having below and provide feedback to Miele app.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
81.8%

Not working
45.5%

Connection
22.7%

Crashes
22.7%


Reported Issues: 18 Comments

By Paul Huber   3 weeks ago


I am trying to start Miele W1 washing machine with Miele app. I received a notice to accept or decline Miele processing appliance data. I can neither accept nor decline and cannot close the screen.

By Kia Guertin   2 months ago


I now get miele app fault code 3.3.20 and it says that the appliance cannot be found on the wifi network.

By Tony   9 months ago


I can’t access recipes in the app. I am in the UK and not using VPN. Nor have I changed any location details in my account. The app responds with not available in my location.

By chum   1 year ago


Brand new Miele Washer and Dryer, dryer can connect to Miele app, but washer can't. 5 service calls and no resolution connecting to WiFi through Miele app (recommended option).

By Michael G   1 year ago


Won't allow you to change the timezone for synchronization - errors out when selecting a different time zone.

By Mr G Cooper   1 year ago


Has worked fine on previous occasions but this time ask me to login/register, then circle continues to turn in center of screen, no further progress

By Mary Jo Brodzik   1 year ago


I am trying to connect my washer to the miele app on my iphone. Last week, I reported that I was able to connect the washer to my home network, but the app always produced an error message when I tried to log in. I know that my password is correct because I can use it to log in to miele on my laptop. The tech support was completely stumped and all he could tell me was to check out the miele youtube channel (seriously?) and "try re-downloading the app." So I re-downloaded the app, and registered a new account with a different email and got a little further. I have logged in to the app, and connected my washer to my home network. I added my serial number to the app and now the app is just stuck on the screen that says "Connection Your smartphone is connecting to your Miele appliance. Please stay close to your appliance and wait a minute." It has been on this screen for about 10 minutes. This is pretty unbelievable for an appliance from a company with the reputation that Miele has.

By James Connor   1 year ago


I can login in to my account using the app on my iPhone 12 with no problem But when I try to login in using my wife’s iPhone 13 I get “Fault There was an error processing your request. It has been logg d (ID 5e1dc322dac516ae)”

By Raj jouhal   1 year ago


Bought a W1 Excellence and trying to connect to Wi-Fi. ..just getting‘waiting for App’ message then ‘fails’ minutes later. Can you help please?

By Simon Blackmore   1 year ago


After some faffing about I eventually got my Miele washing machine to connect to the app and WiFi. All seemed, until the next day. The washing machine says it's connected, but the app says it isn't 🤯

By Denys Yevreinov   1 year ago


I didn't manage to connect appliance to app as the last crushes every time when I come to point to connect it

By Chris   1 year ago


The solution to the app problem myself and others experienced, as described in my previous post below, is to simply delete the app and reinstall it. This resolved my issue and I was able to view my machine and control it remotely

By Chris   1 year ago


Are there any updates on the "technical issues" the Miele app is experiencing? It's been a couple of months now and I'm experiencing the same issues as the other users on this forum (Louise and Anders)

By Anders Winther   1 year ago


I have the same problem for some time now: My washing machine is connected to the Miele app (because the washing machine tells my phone when it's finished a load - the washing machine also confirms its wifi is activated on the machine settings). However, the app is just a blank screen - I'm no longer able to activate the machine from rinse-hold remotely, or check the progress of my washing remotely. The recipes page says "! We are having some technical issues...." The shop page says "Just a moment....we are currently setting up the shop for you..." but never sets up the shop! How can I make my Miele@home app work again

By Louise Hawkes   1 year ago


My washing machine is connected to the Miele app (because the washing machine tells my phone when it's finished a load - the washing machine also confirms its wifi is activated on the machine settings). However, the app is just a blank screen - I'm no longer able to activate the machine from rinse-hold remotely, or check the progress of my washing remotely. The recipes page says "! We are having some technical issues...." The shop page says "Just a moment....we are currently setting up the shop for you..." but never sets up the shop! How can I make my Miele@home app work again?

By Lynsey addison   1 year ago


I have the common issue described in blogs with my Miele Washing Maschine using TwinDos. TwinDos are installed and can be used at the machine. However the app reports that they are not selected when they are. The level display says they are not configured but there is no function to configure them? It says ultraphase not set.

By Ann Williamson   1 year ago


Every time I download the app and accept the terms it freezes and won’t go further. Scroll to bottom appears on the screen but it doesn’t go any further.

By Alexander Bendin   1 year ago


I have the common issue described in blogs with my Miele Washing Maschine using TwinDos. TwinDos are installed and can be used at the machine. However the app reports that they are not selected when they are. The level display says they are not configured but there is no function to configure them?


Common dislikes about Miele app app

- Connection setup with new appliances is unknown

- Usage history per appliance is not available

- Fill levels for G7566 dishwasher are still incorrect or unavailable

- App from an expensive brand is the very worst ever

- Connectivity issues with a software update



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Common Miele app Problems & Solutions. Troubleshooting Guide


   



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About this app

With Mieleapp , you can keep an eye on your appliances at all times. • FoodView: keep track of the cooking process in your oven at all times. • CookAssist: perfect roasting results with TempControl cooktops thanks to the step-by-step instructions in the Miele app. • Recipes: find inspiration for cooking and baking with delicious recipes and how-to videos.  Your perfect companion: the Miele app gives you mobile control of your Miele domestic appliances and lets you keep track of everything – whether you are traveling or at home. • Mobile control of domestic appliances: operate your domestic appliances conveniently via Mieleapp . • Request the appliance status: can I add more laundry?  The demonstration mode in the Miele app provides a first impression of the range of possibilities for Mieleapp even if you do not yet have any network-enabled Miele domestic appliances.  With MobileControl, you can control all network-enabled Miele domestic appliances quickly and conveniently using your smartphone or tablet.  Miele CookAssist not only helps you to cook the perfect steak, it is also available for a wide range of other dishes.  Thanks to the step-by-step instructions in the Miele app, temperatures and cooking durations are automatically transferred to the TempControl cooktop.  So that you can cook the desired recipe as soon as possible without any great effort, simply order the food you need online directly via a link within Mieleapp .  With ShopConnect, you can conveniently reorder Miele consumer goods and accessories from a mobile device.  This means you can access your washing machine, dishwasher, or oven at any time and select the program, the start pre-selection or other options, for example.  If your stocks of Miele cleaning products or coffee are running low, you will receive a Push notification.  Download the Miele app now and discover the Smart Home functions.  If you need to, you can adjust the function settings on your networked oven via your mobile device.  Download the Miele app now and enjoy the full Miele experience.  With the AutoStart function, your dishwasher can be programmed via Mieleapp to always begin washing automatically at preset times.  Additional digital offer from Miele & Cie. KG.  A camera integrated into the ceiling of the oven shows you what your food looks like via your smartphone or tablet. 



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