Miele app app not working? crashes or has problems?

Miele app Status

Published by on 2022-09-22

Your perfect companion: the Miele app gives you mobile control of your Miele
domestic appliances and lets you keep track of everything – whether you are
traveling or at home. Miele app highlights: • Mobile control of domestic
appliances: operate your domestic appliances conveniently via the app.


I have a problem with Miele app

Are you having issues? Select the issue you are having below and provide feedback to Miele app.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Connection
60.0%

Something else
22.0%

Not working
20.0%

Login
12.0%




Reported Issues: 11 Comments

By James Connor
Nov 07 2022

I can login in to my account using the app on my iPhone 12 with no problem
But when I try to login in using my wife’s iPhone 13 I get
“Fault
There was an error processing your request.
It has been logg d (ID 5e1dc322dac516ae)”



By Raj jouhal
Oct 13 2022

Bought a W1 Excellence and trying to connect to Wi-Fi. ..just getting‘waiting for App’ message then ‘fails’ minutes later. Can you help please?



By Simon Blackmore
Sep 27 2022

After some faffing about I eventually got my Miele washing machine to connect to the app and WiFi. All seemed, until the next day. The washing machine says it's connected, but the app says it isn't 🤯



By Denys Yevreinov
Sep 16 2022

I didn't manage to connect appliance to app as the last crushes every time when I come to point to connect it



By Chris
Sep 05 2022

The solution to the app problem myself and others experienced, as described in my previous post below, is to simply delete the app and reinstall it. This resolved my issue and I was able to view my machine and control it remotely



By Chris
Aug 18 2022

Are there any updates on the "technical issues" the Miele app is experiencing? It's been a couple of months now and I'm experiencing the same issues as the other users on this forum (Louise and Anders)





By Anders Winther
Aug 11 2022

I have the same problem for some time now:
My washing machine is connected to the Miele app (because the washing machine tells my phone when it's finished a load - the washing machine also confirms its wifi is activated on the machine settings). However, the app is just a blank screen - I'm no longer able to activate the machine from rinse-hold remotely, or check the progress of my washing remotely. The recipes page says "! We are having some technical issues...." The shop page says "Just a moment....we are currently setting up the shop for you..." but never sets up the shop!
How can I make my [email protected] app work again



By Louise Hawkes
Jul 27 2022

My washing machine is connected to the Miele app (because the washing machine tells my phone when it's finished a load - the washing machine also confirms its wifi is activated on the machine settings). However, the app is just a blank screen - I'm no longer able to activate the machine from rinse-hold remotely, or check the progress of my washing remotely. The recipes page says "! We are having some technical issues...." The shop page says "Just a moment....we are currently setting up the shop for you..." but never sets up the shop!
How can I make my [email protected] app work again?



By Lynsey addison
Jul 14 2022

I have the common issue described in blogs with my Miele Washing Maschine using TwinDos.
TwinDos are installed and can be used at the machine. However the app reports that they are not selected when they are. The level display says they are not configured but there is no function to configure them? It says ultraphase not set.



By Ann Williamson
May 16 2022

Every time I download the app and accept the terms it freezes and won’t go further. Scroll to bottom appears on the screen but it doesn’t go any further.



By Alexander Bendin
Apr 23 2022

I have the common issue described in blogs with my Miele Washing Maschine using TwinDos.
TwinDos are installed and can be used at the machine. However the app reports that they are not selected when they are. The level display says they are not configured but there is no function to configure them?





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  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Miele & Cie. KG, developers of Miele app.


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Developer: Miele & Cie. KG

E-Mail: [email protected]

Website: Visit Miele app Website



About this app

Your perfect companion: the Miele app gives you mobile control of your Miele domestic appliances and lets you keep track of everything – whether you are traveling or at home.  The demonstration mode in the Miele app provides a first impression of the range of possibilities for Mieleapp even if you do not yet have any network-enabled Miele domestic appliances.  With MobileControl, you can control all network-enabled Miele domestic appliances quickly and conveniently using your smartphone or tablet.  Miele CookAssist not only helps you to cook the perfect steak, it is also available for a wide range of other dishes.  • CookAssist: perfect roasting results with TempControl cooktops thanks to the step-by-step instructions in the Miele app.  Thanks to the step-by-step instructions in the Miele app, temperatures and cooking durations are automatically transferred to the TempControl cooktop.  • Mobile control of domestic appliances: operate your domestic appliances conveniently via Mieleapp .  With ShopConnect, you can conveniently reorder Miele consumer goods and accessories from a mobile device.  So that you can cook the desired recipe as soon as possible without any great effort, simply order the food you need online directly via a link within Mieleapp .  • Request the appliance status: can I add more laundry? How long does the program have left to run? With Mieleapp , you can keep an eye on your appliances at all times.  This means you can access your washing machine, dishwasher, or oven at any time and select the program, the start pre-selection or other options, for example.  If your stocks of Miele cleaning products or coffee are running low, you will receive a Push notification.  Download the Miele app now and discover the Smart Home functions.  If you need to, you can adjust the function settings on your networked oven via your mobile device.  Download the Miele app now and enjoy the full Miele experience.  With the AutoStart function, your dishwasher can be programmed via Mieleapp to always begin washing automatically at preset times.  Additional digital offer from Miele & Cie.  Are you out and about and not able to take your laundry out of the machine right away? Don’t worry, your CareAssistant function ensures that it remains fresh for a long time.  A camera integrated into the ceiling of the oven shows you what your food looks like via your smartphone or tablet.  • FoodView: keep track of the cooking process in your oven at all times.  To do this, select the recipe you want to cook and a link directs you to online retailers.  Thanks to AutoDos and PowerDisk there is always sufficient detergent available so that the appliance can get to work autonomously.  You can use Mieleapp to extend the Anti-crease phase by 30 minutes up to a maximum of three times.  You can then order supplies from Mieleapp in just a few clicks.  • Recipes: find inspiration for cooking and baking with delicious recipes and how-to videos.  All smart applications are made possible with the [email protected] system.  All you need to do is confirm the settings.  The range of functions can vary depending on the model and the country. 



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