Klarstein Status
Published by Chal-Tec GmbH on 2023-12-15 Connect smart Klarstein devices, control and monitor them remotely from
everywhere in the world only through the Klarstein app.
Key features at your
disposal in Klarstein App:
Connect your smart Klarstein devices in a couple of
taps:
• Control and monitor your smart Klarstein devices using this app from
everywhere, either from your office or travelling around the world.
Are you having issues? Select the issue you are having below and provide feedback to Klarstein.
problems reported in the last 24 hours
Reported Issues: 9 Comments
By Peter Blackham 5 months ago
Wonderwall Infrared wall panel controlled with Klarstein app and a Taal hybrid heater controlled with Smartlife (cannot add to klarstein app), have changed schedules for both but both working to the old schedule still, why is this happening? Both apps on an iPad.
By Marcel 8 months ago
I have had my two Klarstein Bornholm Smart heaters of for the past few months. This morning I thought I would try them via my Android app to see if everything was ok. I only get a message saying "Device list is not available Please check your internet access and try again". I have checked my internet connections, (wifi and network), and followed the instructions to check all the app setting etc, but I still get the same message. I have also tried resetting the wifi on the heaters, but to no avail. Please help.
By Dirk Handzic 11 months ago
Can not select individual days any longer. After saving it will show everyday again. Used to work before. Everyday on off schedule is still wirking.
By Bruce Favill 11 months ago
I have had my two Klarstein Bornholm Smart heaters on standby for the past few months. This morning I thought I would try them via my Android app to see if everything was ok. I only get a message saying "Device list is not available Please check your internet access and try again". I have checked my internet connections, (wifi and network), and followed the instructions to check all the app setting etc, but I still get the same message. I have also tried resetting the wifi on the heaters, but to no avail. Please help.
By Vencislav 1 year ago
app crashes with not working mi and my women devices,reinstal clear data
By Andrew cavannagh 1 year ago
I have done all the above and more I have the wave 🌊 wonder wall there is not a way of connecting this . Does it have an up address that I can add manually ? Help please soooo frustrating of what could be an outstanding product
By Ilse Dekker 1 year ago
I have The same probleem! Do you already found a solution? With kind regards, Ilse Dekker
By Oleg Starukhin 1 year ago
Can't pair Klarstein Wonderwall Air Art Smart Infrared Heater after not using it for a several months. Smart phone found the device. Pressing + and - batton starts wi-fi indicator blinking, however pairing does not complete for many minutes and attempts. please advise. regards Oleg
By Laszlo Gergely 1 year ago
Dear Customer Service, A few days ago I purchased several Wanderwall Air Art Smart infra panels. Yesterday I tried to connect them to the Klarstein App (IoS version), but I failed with all 4 different panels, with which I have tried. I made sure to have my phone on the 2.4 GB bandwidth of my router (this has a separate name from the 5GB bandwidth of the same router), I entered the password correctly (checking it several times), I turned on the panels, pushed the WLAN button for 5 seconds until the WLAN icon was blinking fast. I even removed one of the panels from the wall, where it was already mounted, carried it within 1 m to the router. Despite following all indications in the App and instruction manual, I got the "Connection failed!" error screen, at least 20 times. I have no problem connecting other devices to the router: computers, phones, TV, other smart devices. Please instruct me, what should I do or let me know about a version of the App, which is working. Sincerely, Laszlo Gergely
Common dislikes about Klarstein app
- The app has technical issues that prevent it from working properly.
- The app has a limited list of devices, which can be disappointing for users who own devices that are not included in the list.
- Some users feel cheated because the app does not support their specific device.
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Common Klarstein Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Klarstein app on iOS and Android devices. Solve all Klarstein app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Chal-Tec GmbH, developers of Klarstein.
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Contact e-Mail: [email protected]
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Developer: Chal-Tec GmbH
E-Mail: [email protected]
Website: Visit Klarstein Website
All you need is internet access. • Depending on your smart device, seamlessly monitor the real-time temperature and humidity and set your desired parameter with only a few taps. • Create different rooms in your apartment, e. g. living room, bedrooms, etc, and specify in which room your smart device is located. We update Klarstein regularly so you can get the most out of your products. this app stands for innovative Modern Living products designed in Berlin. this app's broad product range includes strong household helpers of all kinds: from kitchen appliances to home appliances to climate control products, everything is available. Through exciting colours, innovative technology and unique styles, the products of this app fit seamlessly into the individual living ambience and become indispensable companions in the everyday life of our customers. Connect smart this app devices, control and monitor them remotely from everywhere in the world only through the this app app. • Control and monitor your smart this app devices using Klarstein from everywhere, either from your office or travelling around the world. In this way, you can keep track of temperature and humidity in different areas of your apartment. • Make a tour through Klarstein with our guides! We make sure you know how to use Klarstein and its different features. • Stay in touch with our customer support and let us know how you like our app. Some features may not be available for all products. At this app, the slogan "time for variety" is both a claim and a guiding principle, which runs like a red thread through the entire product portfolio.
