Nike SNKRS app not working? crashes or has problems?

Nike SNKRS Status


I have a problem with Nike SNKRS

Are you having issues? Select the issue you are having below and provide feedback to Nike SNKRS.



⚠️ Most reported problems ⚠️
Not working
32.2%

Login
20.6%

Something else
15.0%

Crashes
11.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Nike SNKRS Problems 🔥

- App not getting better at processing orders correctly

- App freezing or not processing info correctly or on time

- Bots buying out all the stock and marking up prices

📋 27 Reported Issues:

A
Arckiephil Calara 2023-05-10

When putting my mobile number, its says servicd error, sorry, we cannot process your request, we're working to fix the issue, please try again later. And everyday im trying to log in for a month now, still the same prompt im getting.

J
Jose 2023-04-20

I hit on the drop for the lost and founds and when I tried to pay, it didn’t accept three different cards. Loaded up money on my Apple wallet and tried to pay that way. Said details couldn’t save and I hit retry. It then kicked me out of the app and the drop sold out

K
Kirk Walker 2023-03-21

It says I have no internet connection…I AM MISSING THE JORDAN DROP!!!!

S
Shannon 2023-02-14

This App is the worst ever. I have been trying to use it for the last 8 months with no success on wining a single pair of shoes. If the drop is a hot one the app sometimes will not even load. Clicking on a shoe of interest will result in an error and instructions to try again later. These drops typically last minutes. What does later mean? Adidas app does not have these issues. They send out a notification and you sign up to have the opportunity to win the shoe. This in my opinion is a way better method and delivery system. Come on Nike get it together.

C
Charlene 2022-10-15

SNKRS app not Working kept saying error during purchasing process. It erases delivery details all the time. Erases payment every update. Need to fix. Last time I did purchase shoes were lost during delivery. Never got them.

I
Ilya 2022-08-30

The search bar just doesn’t work… I try to search and nothing loads.

A
Adi 2022-08-30

I'm getting a select language message but there's nothing to select.

R
Richard Enriquez 2022-08-06

The SNKRS app won’t allow me to post payment. It keeps giving me a error processing payment message. I tried five different cards and none work. I just purchased a pair a few days ago and it worked. Now it won’t. So many drops this month I can’t have issues. Funds are there. Please help!!

S
Shannon Memminger 2022-07-29

I keep getting an error where it says my payment is not accepted. I have tried every card and PayPal. Please help.

A
Adam 2022-07-26

I'm getting a select language message but there's nothing to select. I've rebooted , Uninstaller and reinstalled and also cleared my cache and data...nothing is working there are 2 drops tomorrow please fix!!!!

A
AU 2022-07-24

After login, it asks me to select a language. No languages are listed, and there is no option to skip/move to the next page. I press back and I exit the app itself. Re-installing, clearing cache and data did not help.

A
Angel 2022-07-07

My SNKRS app won’t let me view my likes pairs. I don’t know if mike removed that feature or changed the button but if they did I can’t find it or it isn’t letting me view them

E
Emmie 2022-07-06

Snkrs app won't let me log in. Gets stuck screen that shows my email address. Won't let me press continue

A
Azahy 2022-05-31

My SNKRS app crashes when I try to open it. The only way it works is if I delete it and reinstall but after each use the same issue starts all over again. My phone and apps are up to date. The crazy thing is that it doesn’t happen to my husband’s app even though we have the same phone, same provider and family plan. I’m getting so frustrated and loosing out on New Releases.

C
Cadarren Lester 2022-05-29

My app won’t Fully load up I can’t search anything

P
P Shah 2022-05-26

I am unable to login to the app, I get an error saying 'we have encountered a problem. Please try again later'

S
Stewart Ashman 2022-05-25

Hi, I am trying to login but I keep getting an internal error issue message, try again later. This is preventing me from entering draws and purchasing trainers. Could you try to rectify this please. Thank you. This error code: 18.3e051702.1653505644.801e9c1

S
Stewart Ashman 2022-05-25

Hi, I am trying to login but I keep getting an internal error issue message, try again later. This is preventing me from entering draws and purchasing trainers. Could you try to rectify this please. Thank you.

B
Basit Naeem 2022-05-24

Hi, SNKRS app is crashing while putting credit card credentials through SNKRS app settings while there's a snesker release draw is happening. Below are the step, Steps 1. Launch SNKRS app 2. Go to app settings 3. Click on payment 4. Add cards info 5. Observe the crash Please let me know if you need logs.

H
Heather Samson 2022-05-23

I am unable to logon to my account. When I get to the login screen the continue button is disabled.

M
Michal 2022-05-21

The app does not accept my address when entering the draw. The app has no contact details where to report issues.

A
Anthony Gill 2022-05-14

The app opens on my phone(Samsung S 22 Ultra) but none of the screens load up. I tried Uninstalling and re-installing the app, still the app won't load up. If sneakers are launching on Snkrs app, is there any other way to buy them or the app is the only choice?

N
Nicholas W Bagby 2022-05-12

I open the app and nothing loads. I Uninstaller and reinstalled and still having the same issues.

C
Calidslim 2022-05-11

App opens but nothing comes up uninstalled and installed and still hasn't worked

E
Edwardo 2022-05-09

Hey I downloaded app and it doesn't work I log in and nothing comes up I am very disappointed I'm trying g to get into to a draw buy I can't I really want to buy a pair if dunks fir my birth day the only way j can afford a pair is to buy them from nike.com

M
Matt Dahlman 2022-05-01

I am unable to get messages or push notifications for SNKRS app. So I received a message about access to the Kobe 6 Proto Gigi legacy exclusive release but have no way to access it.

A
Aayush Sanjhawa Prajapati 2022-04-30

My SNKRS app is not working on my phone where as my account failed to login in my ipad app.

Showing 1-27 of 27 reported issues:

Have a Problem with Nike SNKRS: Sneakers & Apparel? Report Issue






  Contact Support

Verified email ✔✔

E-Mail: Nike.googleplaysupport@nike.com

Website: 🌍 Visit Nike SNKRS Website

Privacy Policy: https://www.nike.com/help/a/privacy-global

Developer: Nike, Inc.




‼️ Outages Happening Right Now

  • Feb 15, 2025, 08:36 PM

    a user from Gex, France reported problems with Nike SNKRS : Not working

  • Feb 14, 2025, 04:40 PM

    a user from Presidente Venceslau, Brazil reported problems with Nike SNKRS : Crashes

  • Feb 10, 2025, 12:13 AM

    a user from Clermont-Ferrand, France reported problems with Nike SNKRS : Login

  • Feb 09, 2025, 01:35 PM

    a user from Paris, France reported problems with Nike SNKRS : Not working

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