Contact Klarstein

Contact Klarstein Support

Published by on 2023-12-15

About: Connect smart Klarstein devices, control and monitor them remotely from
everywhere in the world only through the Klarstein app. Key features at your
disposal in Klarstein App: Connect your smart Klarstein devices in a couple of
taps: • Control and monitor your smart Klarstein devices using this app from
everywhere, either from your office or travelling around the world.



How to Contact Klarstein Customer Service/Support

Klarstein Contact Information

Listed below are our top recommendations on how to get in contact with Klarstein. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Klarstein. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Chal-Tec GmbH

E-Mail: [email protected]

Website: Visit Klarstein Website








Reported Issues: 13 Comments

3.9 out of 5

By Sue simpson

9 months ago

Would you please check my email to you and advise please I am an elderly woman and require any help you can give. Thank you.

By MARGUERITE Ann Young

1 year ago

Expresso machine, leaks water

By Katarína Briedová

1 year ago

I have terrible experience with Klarstein. I purchased infrared heater which did not work properly. 6 weeks ago I returned it and I cannot get my refund. The have a policy it should be 1 - to 2 weeks and now the 7th week is starting and nothing!!! I am just getting promises it will be the next week....and again the same ....Can you help me/push them to send me my refund??? Thank you. K

By Gina Folan

1 year ago

Good Afternoon, I hope you can help. We bought a Klarstein coffee maker a few weeks ago and we haven't been able to use it ,as the glass carafe appears to have a tiny crack in it' and it leaked the first time we used it. My daughter purchased it on HI-FI Tower website. She contacted them weeks ago ,but so far they haven't bothered to reply, or to offer any assistance. As I discovered the site and I liked the look of the Klarstein model --as a replacement for our old defunct De Longhi model, I feel that she is out of pocket because I chose that brand, and that is the reason she opted to buy it for me, as a gift. German brands are usually so very reliable, so we are doubly disappointed. We need to know where we can buy a replacement glass carafe, but we cannot find the answer. I last contacted Chal-Tec UK , they say they reply within five working days, that email was sent two weeks ago 15th---16th June, still no reply, still no carafe, still no coffee. The numbers quoted on the Arabica machine which we bought are, 10032771, 1003277, 10035588 , it is a nice looking machine and it fits perfectly on my kitchen countertop. Hope you can provide me with the necessary information. Yours sincerely, Gina. Thank you for reading this, I hope that you will be able to help.

By Jacqueline E Jordan

2 years ago

I need to order a replacement whisk attachnent for my Bella Rossa stand mixer. How can I order it?

By angel Ivanov

2 years ago

como se poede configorar wifi klarstein

By joe frei

2 years ago

;my Klarstein wine cooler does not work as the temp and fans do NOT run. any suggestions on how to get it fixed? and by whom?

By gary l metcalf

2 years ago

What is the speedy button for on a klarkstein air fryer used for

By Радо

2 years ago

Здравейте! Изтеглих приложението на Klarstein, в телефона , но няма български език. Няма го в менюто. Може ли да се добави български език !

By VIRENDRA K AGARWAL

2 years ago

We bought a Klarstein wine cooler 2/3 years ago. It has become very noisy and obviously we are unable to use it . Also the temperature cannot be set . think something is wrong with the thermostat . What shall one do . Recommended repair work by who ?

By Anton Kosenok


App does not work

After update app doesn’t work. Only loading wheel at start.. reinstalling doesn’t help



By Dahlannah


Awful

Just got a smart air fryer and when I go to the app to connect it, there are only like 6 options and non of them are the air fryer!



By Rdstainb


Not supported

Purchased the VitAir and it is not in the list of devices, disappointed




Have a Problem with Klarstein? Report Issue

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Why should I report an Issue with Klarstein?

  1. Pulling issues faced by users like you is a good way to draw attention of Klarstein to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Klarstein customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Klarstein.


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