SD- app not working? crashes or has problems?

SD- Status

Published by Rossware Computing, Inc. on 2023-10-06

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Common dislikes about SD- app

- Not user-friendly

- Need to switch screens and open/close drop-down menus to access information

- New version has too many bugs and steps to navigate and close a work order

- Time is not considered in this version

Have a Problem with SD-Mobile? Report Issue

Common SD- Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SD- app on iOS and Android devices. Solve all SD- app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SD- iPhone Issues and Solutions

SD- iOS app crashes, not working, errors
SD- iOS app network issues
SD- on iOS has black/white screen

SD- Android App Issues and Solutions

SD- has errors/crashing/not working
SD- server network connectivity issues
SD- has black screen

SD- iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SD- app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SD- app crashes or not working on Iphone (iOS):

Close and restart the SD- app on iPhone
Update SD- app to the Latest Version for iOS
Uninstall and reinstall SD- iPhone app
Update your iPhone to the latest iOS version

Fix SD- on iPhone unable to connect to server/internet connection issues::

To resolve SD- network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SD- black/white screen (blank screen) on iPhone:

Follow the SD- iOS app troubleshooting guide Here →

SD- Android App Issues and Solutions

Fix SD- not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SD- app issues:

Force Stop the SD- App
1. On android, goto "Settings" » click SD- app. » click "Force Stop".

Update SD- to the latest version on PlayStore

Clear SD- App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SD- app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SD-.

Fix SD- unable to contact server/ SD- internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SD- » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SD- » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SD- on android.

Solve SD- black/white screens issue on Android:

Follow the SD- android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rossware Computing, Inc., developers of SD-.

80% Contact Match

Developer: Rossware Computing, Inc

E-Mail: [email protected]

Website: Visit SD- Website

About this app

SDMobile is a tool for technicians of companies that use Rossware's ServiceDesk software.