Gusto Reviews

I signed up so that this company can track payments made to the contractor I used. this app knew from the beginning that I will use historical payments- yet, nobody thought to inform me for months that no 1099 will be generated at the end, since this did not apply to historical payments. They let ... Show more me know, by accident and after I started searching for information, 2 days before due date. This is ridiculous. Great idea and kind of easy to operate but need to do a real maintenance of all the accounts, and to set clearer rules.

Hey this app, just a novel idea an option to do an instant debit card transfer to your personal bank account because trying to receive your this app debit card through (expedited mail) had been like waiting on a package shipped from China though fedex. If you can’t add an instant debit card trans... Show more fer to our personal bank accounts, at least fix your grammar…. You need new terms for “expedited mail” and “emergency transfer”. Expedited means fast. Emergency means there’s got to be some sense of urgency. You fail on both definitions.

Startup time is very slow. I'm ready to clock in and I have to watch a pig walking on a splash screen for 15-30 seconds

When I accidentally forgot to clock out and needed to correct my timesheet Gusto was fighting me. I would enter the time I needed and it would change it before I could ta... Show more p save. It took me five minutes and many tries to make a correction that should've taken 30 seconds. I'm a software developer so it was not user error.

Didn’t get paid until after I was done with temp hire. Not paid time-and-a half for excessive work over 8 hour days? Where is the accountability? Is this a built in barrier employers use to make it harder to file grievances for inaccurate and delayed payments to temp workers? Kinda feels like ins... Show more ulation seasonal companies would use.
123 easy as ABC to avoid employees seeking legit pay. You know who you are.
this app in some cases you are basically a moat around greedy companies and their money.
Where is the link saying:
> I have a concern about my paycheck or hours?>My time or overtime is inaccurate.
>I would like to submit a concern about my paycheck to my employer.
I couldn’t find it. If it’s there and I missed it it’s VERY well hidden.

My employer sent me a paycheck in October. I didn’t have a bank account yet, so it sent the money to some JPMorgan account. It made this account for me. I can’t access it. I tried logging in through their website but they told me the account number is invalid, AKA doesn’t exist. You’re supposed to ... Show more be able to transfer funds from one account to the other, but this feature also Does Not Exist. I’ve looked everywhere. Website and app. It’s not a thing. The help guides are a lie. I’m glad my employer had to let me go after my first paycheck now, because that’s $150 I’ll never be able to get back.

When it comes to people’s money you better have the kinks worked out before you launch. This isn’t a fun gaming app, Gusto is meant to track and mange TIME AND MONEY! After a week of no email response from customer service, I felt the best way to get their attention is to address my problem in the... Show more ir public forum. Gusto is not accepting documents at this time. Documents that are necessary to get paid. Neither my boss nor I know whether I will actually receive a paycheck next week, and I can not reach a human at this app to confirm, we’ll anything. You get 2 stars because Gusto design is awesome, but functionality is low at this time. When these problems get fixed, so will my rating.

For the most part, it works. It gets the job done and shows me all the information I need on my paycheck and taxes. I’ve found that manually putting hours is difficult as tends to glitch. You have to scroll to the time you need because when you try to type it in it either sets it to twelve or at th... Show more e hour. It’s frustrating.

The only reason I got Gusto is because tax document downloads on the website are broken, and I can’t wait the several business days they say it’ll take just to respond to my support request. Luckily, viewing and downloading of the documents works in Gusto, but it looks really bad on iPad. Definit... Show more ely not meant to run on anything but a phone. Also, the login didn’t bring up the normal interface for using a saved password, so with Gusto open on my iPad and my password open on my iPhone, I had to type out one of those crazy passwords that gets generated when you tell iOS/Safari to generate a strong password. Not sure why the login form wasn’t recognized as something that could be filled in.

Gusto saved the day when the website was broken, but I doubt I’d use it on a regular basis.

I have been using this app for years. Gusto is another step in the right direction. As I process payroll for about a dozen companies on the platform I would request 2 new adds to Gusto now that there is time tracking. Geofencing and ability to switch between companies. I have people that work fo... Show more r more than one business and being able to toggle between businesses on Gusto would be extremely helpful just like you can online.

I had some initial problems that had me very concerned about my company using this service for my paycheck. However after a few hiccups the company was very responsive and did an outstanding job with communicating with me. As soon as all of the hiccups were addressed they reached out to make sure m... Show more y account was setup to receive payment as scheduled. I am excited to work with this company after my experience.

Glad to see there is a mobile app for this app now. Will be great to check my paystubs on the go. However the biggest need is for a mobile version of the time clock. My employer uses this app for time tracking and clocking in and out is a constant hassle because I have to log back into the websit... Show more e and select the right company every time. Having Gusto log me in with Face ID and let me clock in and out with a tap would be a dream come true.

I’ve been hoping for a this app app since I started using the service and am thrilled to see it finally come to life! I was prepared for a bare minimum app but, like all things this app does, it’s perfect. The attention to detail and inclusivity of 99% of the things you can do on the website is i... Show more mpressive. A solid app for a solid company! Thanks for listening & delivering.

I love this app so much. Every company should use them. I love their UI and all their beautiful design.

On top of that it’s so easy to fill out documents, retrieve paystubs and tax documents, save money and budget it accordingly, and keep tabs on all of the companies other stuff.

I t... Show more hink with time, more integrations, and the addition of features this app could CRUSH ADP and all the others. It’s just overall a way better experience in every way.

I love the ability to take a cash advance and also just the ease with which I can check on pay day arrival and previous pay stub info. It is so easy super happy with Gusto!

this app cash out option. Has truly saved the day- ability to still pay a bill on time rather than wait for pay day. It’s such a great service available that I truly have been grateful for.

I have been involved with several different payroll companies and this one is the VERY BEST!! So easy to use, I feel in control of the monies I earn and how I want it deposited. Easy to look up pay stubs, can’t say enough about this app except I love the Little Piggy bank logo❤️

I am absolutely in love with this app, and they have perfected their concept. The only thing I wish I could do is see where my card is because I’ve been waiting for a little over 2 weeks for it to arrive, but then again it’s Christmas time and COVID. I am leaving my job soon and I am going to refe... Show more r this app to anyone I can.

Mobile app is so much easier to use than the website. Way more UI friendly and convenient. Especially now that they’ve added time tracking, I can do everything from within.

My company had been using a competitor for time tracking and this app for payroll. We decided to try the time tracking option. We have several “projects” that we need to keep track of daily. It would be awesome if there was a “switch” button instead of having to clock out and back in. Otherwise it... Show more ’s a great app! GLane00

Since the update a day ago a few of us at our company can log in but then it goes as the employer has to approve us again and no place to clock in !! Very annoyed never had a problem with it until it updated

So convenient! No more having to log in on the web. THANK YOU this app!

Was waiting for this. Amazing company and great product. Thank you!!!!

Great app :) I love how it counts down the days for me til pay day !! 🤟🏽

Sleek app!