Gusto Wallet Reviews

by Ani_angel

I signed up so that this company can track payments made to the contractor I used. Gusto knew from the beginning that I will use historical payments- yet, nobody thought to inform me for months that no 1099 will be generated at the end, since this did not apply to historical payments. They let me know, by accident and after I started searching for information, 2 days before due date. This is ridiculous. Great idea and kind of easy to operate but need to do a real maintenance of all the accounts, and to set clearer rules.

by Salty Mover

Hey gusto, just a novel idea an option to do an instant debit card transfer to your personal bank account because trying to receive your gusto debit card through (expedited mail) had been like waiting on a package shipped from China though fedex. If you can’t add an instant debit card transfer to our personal bank accounts, at least fix your grammar…. You need new terms for “expedited mail” and “emergency transfer”. Expedited means fast. Emergency means there’s got to be some sense of urgency. You fail on both definitions.

by Jdi77

Startup time is very slow. I'm ready to clock in and I have to watch a pig walking on a splash screen for 15-30 seconds

When I accidentally forgot to clock out and needed to correct my timesheet GustoWallet was fighting me. I would enter the time I needed and it would change it before I could tap save. It took me five minutes and many tries to make a correction that should've taken 30 seconds. I'm a software developer so it was not user error.

by Busybooklover

Didn’t get paid until after I was done with temp hire. Not paid time-and-a half for excessive work over 8 hour days? Where is the accountability? Is this a built in barrier employers use to make it harder to file grievances for inaccurate and delayed payments to temp workers? Kinda feels like insulation seasonal companies would use.
123 easy as ABC to avoid employees seeking legit pay. You know who you are.
Gusto in some cases you are basically a moat around greedy companies and their money.
Where is the link saying:
> I have a concern about my paycheck or hours?>My time or overtime is inaccurate.
>I would like to submit a concern about my paycheck to my employer.
I couldn’t find it. If it’s there and I missed it it’s VERY well hidden.

by Dissapointedsnail

My employer sent me a paycheck in October. I didn’t have a bank account yet, so it sent the money to some JPMorgan account. It made this account for me. I can’t access it. I tried logging in through their website but they told me the account number is invalid, AKA doesn’t exist. You’re supposed to be able to transfer funds from one account to the other, but this feature also Does Not Exist. I’ve looked everywhere. Website and app. It’s not a thing. The help guides are a lie. I’m glad my employer had to let me go after my first paycheck now, because that’s $150 I’ll never be able to get back.

by TechAdvisor23

When it comes to people’s money you better have the kinks worked out before you launch. This isn’t a fun gaming app, GustoWallet is meant to track and mange TIME AND MONEY! After a week of no email response from customer service, I felt the best way to get their attention is to address my problem in their public forum. GustoWallet is not accepting documents at this time. Documents that are necessary to get paid. Neither my boss nor I know whether I will actually receive a paycheck next week, and I can not reach a human at Gusto to confirm, we’ll anything. You get 2 stars because GustoWallet design is awesome, but functionality is low at this time. When these problems get fixed, so will my rating.

by 😄😃😀😊☺️😉😍😘😚👧hahahah

For the most part, it works. It gets the job done and shows me all the information I need on my paycheck and taxes. I’ve found that manually putting hours is difficult as tends to glitch. You have to scroll to the time you need because when you try to type it in it either sets it to twelve or at the hour. It’s frustrating.

by MrOBrian

The only reason I got GustoWallet is because tax document downloads on the website are broken, and I can’t wait the several business days they say it’ll take just to respond to my support request. Luckily, viewing and downloading of the documents works in GustoWallet, but it looks really bad on iPad. Definitely not meant to run on anything but a phone. Also, the login didn’t bring up the normal interface for using a saved password, so with GustoWallet open on my iPad and my password open on my iPhone, I had to type out one of those crazy passwords that gets generated when you tell iOS/Safari to generate a strong password. Not sure why the login form wasn’t recognized as something that could be filled in.

GustoWallet saved the day when the website was broken, but I doubt I’d use it on a regular basis.

by Golf Ekolu

I have been using Gusto for years. GustoWallet is another step in the right direction. As I process payroll for about a dozen companies on the platform I would request 2 new adds to GustoWallet now that there is time tracking. Geofencing and ability to switch between companies. I have people that work for more than one business and being able to toggle between businesses on GustoWallet would be extremely helpful just like you can online.

by Jessica1321

I had some initial problems that had me very concerned about my company using this service for my paycheck. However after a few hiccups the company was very responsive and did an outstanding job with communicating with me. As soon as all of the hiccups were addressed they reached out to make sure my account was setup to receive payment as scheduled. I am excited to work with this company after my experience.

by Pelegrin845

Glad to see there is a mobile app for Gusto now. Will be great to check my paystubs on the go. However the biggest need is for a mobile version of the time clock. My employer uses Gusto for time tracking and clocking in and out is a constant hassle because I have to log back into the website and select the right company every time. Having GustoWallet log me in with Face ID and let me clock in and out with a tap would be a dream come true.

by Finkella

I’ve been hoping for a Gusto app since I started using the service and am thrilled to see it finally come to life! I was prepared for a bare minimum app but, like all things Gusto does, it’s perfect. The attention to detail and inclusivity of 99% of the things you can do on the website is impressive. A solid app for a solid company! Thanks for listening & delivering.

by Tallon Cote

I love Gusto so much. Every company should use them. I love their UI and all their beautiful design.

On top of that it’s so easy to fill out documents, retrieve paystubs and tax documents, save money and budget it accordingly, and keep tabs on all of the companies other stuff.

I think with time, more integrations, and the addition of features Gusto could CRUSH ADP and all the others. It’s just overall a way better experience in every way.

by Karikallah

I love the ability to take a cash advance and also just the ease with which I can check on pay day arrival and previous pay stub info. It is so easy super happy with GustoWallet!

by MEJENFEY

GUSTO cash out option. Has truly saved the day- ability to still pay a bill on time rather than wait for pay day. It’s such a great service available that I truly have been grateful for.

by Kathybama

I have been involved with several different payroll companies and this one is the VERY BEST!! So easy to use, I feel in control of the monies I earn and how I want it deposited. Easy to look up pay stubs, can’t say enough about Gusto except I love the Little Piggy bank logo❤️

by Euphemia Play

I am absolutely in love with gusto, and they have perfected their concept. The only thing I wish I could do is see where my card is because I’ve been waiting for a little over 2 weeks for it to arrive, but then again it’s Christmas time and COVID. I am leaving my job soon and I am going to refer gusto to anyone I can.

by Ashaw 1234567890

Mobile app is so much easier to use than the website. Way more UI friendly and convenient. Especially now that they’ve added time tracking, I can do everything from within.

by GLane00

My company had been using a competitor for time tracking and Gusto for payroll. We decided to try the time tracking option. We have several “projects” that we need to keep track of daily. It would be awesome if there was a “switch” button instead of having to clock out and back in. Otherwise it’s a great app! GLane00

by Samsonnite3

Since the update a day ago a few of us at our company can log in but then it goes as the employer has to approve us again and no place to clock in !! Very annoyed never had a problem with it until it updated

by Seeewong

So convenient! No more having to log in on the web. THANK YOU GUSTO!

by Sara125

Was waiting for this. Amazing company and great product. Thank you!!!!

by Joanamartinezcolarafo

Great app :) I love how it counts down the days for me til pay day !! 🤟🏽

by Romie Zuboni

Sleek app!