Contact Gusto Wallet Support

by Dissapointedsnail

My employer sent me a paycheck in October. I didn’t have a bank account yet, so it sent the money to some JPMorgan account. It made this account for me. I can’t access it. I tried logging in through their website but they told me the account number is invalid, AKA doesn’t exist. You’re supposed to be able to transfer funds from one account to the other, but this feature also Does Not Exist. I’ve looked everywhere. Website and app. It’s not a thing. The help guides are a lie. I’m glad my employer had to let me go after my first paycheck now, because that’s $150 I’ll never be able to get back.

by Salty Mover

Hey gusto, just a novel idea an option to do an instant debit card transfer to your personal bank account because trying to receive your gusto debit card through (expedited mail) had been like waiting on a package shipped from China though fedex. If you can’t add an instant debit card transfer to our personal bank accounts, at least fix your grammar…. You need new terms for “expedited mail” and “emergency transfer”. Expedited means fast. Emergency means there’s got to be some sense of urgency. You fail on both definitions.

by Ani_angel

I signed up so that this company can track payments made to the contractor I used. Gusto knew from the beginning that I will use historical payments- yet, nobody thought to inform me for months that no 1099 will be generated at the end, since this did not apply to historical payments. They let me know, by accident and after I started searching for information, 2 days before due date. This is ridiculous. Great idea and kind of easy to operate but need to do a real maintenance of all the accounts, and to set clearer rules.