Contact Blockchain com Support

by 97druid

Blockchain asked for 3 Document as compulsory, which I don’t have all three, Passport, ID card and Driving license, I am too old to drive and I don’t have passport, I only have an ID card. I think Blockchain just scammed me, and are playing a Charlie Charlie game to fool me. Blockchain is currently declining the ID card which they accepted at first and got me verified, so why ?Blockchain’s service is very poor when it comes to gold verification. They will seize your crypto in the name of holding your funds safe because of their so called custodial wallet (trading wallet). Do not use their custodial wallet(trading wallet), but you can use their (private key wallet). ...after I had my gold level verification successful, I bought crypto and as a new user i forget my password and had to login with 12 word phrase, they deactivated my gold level verification and asked I should reverify, I had to reverify. It is 3 weeks now and I have not got verified for gold level again, I thought it was approximately 5 days for verification ...blockchain’s verification team is really slow and poor in response, I lost my profit and some percentage of my initial crypto, because they have restricted me from withdrawing, swapping or selling to my account. I won’t advice anyone to use the gold verified blockchain.

by Thanatos_Original

Don’t bother, I just wanted $60 on these fake ppl. I scoured the website looking limits and good times and nothing listed, zero warnings etc. You buy BTC and once you buy they tell you sorry haha we will hold your funds for 3 days!!!!! What’s worse it says pending deposit and zero instructions on what’s next! Save your nerves and money I think these guys are fake! To make matters worse zero help, no one to call, NO ONE!!!! Completely zero customer service! And it wount even allow you to send the money you have in the account. $50 but I can only send .80 cents. I decided to file a report against this app and website with Apple and the authorities! This is a joke

Update: it just got worse and worse. Support answered 2 hours after email (great) unfortunately all they do is copy and paste some generic information and refuse to fix my issue and are giving me the run around. No one knows why I can’t take out my money or send a payment and last night they broke off all contact and now are totally refusing to answer! I have decided to report to the authorities where I am and where they are located! Do not do any business with them they will steal your money!

by Greathood4005

Ever since i upgraded my blockchain sometime in July I Hilton this new trading account option, whenever I use this trading account I don’t get transaction history which I kind of learnt to manage but then on Wednesday I made a mistake to receive about $7000 Bitcoin in my trading account of which I got a message from blockchain saying I passed my annual silver level swap limit of $1999 and at first I didn’t know I got a mail so I went ahead and sent $500 to my private key wallet, And both $6800 and $80 to a different Bitcoin address which never arrived at their destination so I wrote your support and I was told to upgrade to gold level and my pending withdrawals will be approved which I did yesterday and still I haven’t seen neither of the btc sent. I’ve then wrote your support again and I either get a similar programmed response or am ignored
I need this money for my mum’s medical bills!!!
Do you want my mum’s death to be your hands???
Blockchain either you sent my btc to the address I sent them to or refund it back to my wallet! It’s 4 days already!
As soon as possible 😭😭😭