MobiMatter Status

Last Updated on 2024-09-15 by MOBIMATTER LTD

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Common MobiMatter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MobiMatter app on iOS and Android devices. Solve all MobiMatter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MobiMatter iPhone Issues and Solutions

MobiMatter iOS app crashes, not working, errors
MobiMatter iOS app network issues
MobiMatter on iOS has black/white screen

MobiMatter Android App Issues and Solutions

MobiMatter has errors/crashing/not working
MobiMatter server network connectivity issues
MobiMatter has black screen

MobiMatter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MobiMatter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MobiMatter app crashes or not working on Iphone (iOS):

Close and restart the MobiMatter app on iPhone
Update MobiMatter app to the Latest Version for iOS
Uninstall and reinstall MobiMatter iPhone app
Update your iPhone to the latest iOS version

Fix MobiMatter on iPhone unable to connect to server/internet connection issues::

To resolve MobiMatter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MobiMatter black/white screen (blank screen) on iPhone:

Follow the MobiMatter iOS app troubleshooting guide Here →

MobiMatter Android App Issues and Solutions

Fix MobiMatter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MobiMatter app issues:

Force Stop the MobiMatter App
1. On android, goto "Settings" » click MobiMatter app. » click "Force Stop".

Update MobiMatter to the latest version on PlayStore

Clear MobiMatter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MobiMatter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MobiMatter.

Fix MobiMatter unable to contact server/ MobiMatter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MobiMatter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MobiMatter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MobiMatter on android.

Solve MobiMatter black/white screens issue on Android:

Follow the MobiMatter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MOBIMATTER LTD, developers of MobiMatter.

About this app

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