My Truphone app not working? crashes or has problems?

My Truphone Status


I have a problem with My Truphone

Are you having issues? Select the issue you are having below and provide feedback to My Truphone.




⚠️ Most reported problems ⚠️

Not working
44.4%

Login
25.9%

Crashes
18.5%

Account
3.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of My Truphone Problems 😠👌🔥

- Data-only

- Initial delay of a couple hours before coverage

- Prefers 3G T-Mobile in the US instead of LTE

- IP address given is in the UK, so latency is a bit of a thing

- Had to reinstall it twice before getting past the splash screen

- Poor engineering

- Unreliable connection

- Slow and unreliable service

  1 Reported Issues: 😵🆘🛟🚨📢

Janelle
2024-06-04

I cannot access my Truphone app. It keeps on telling me that something is wrong and to continue, I need close the app and reopen it. I have done so several times, to no avail. Please help!

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Have a Problem with My Truphone: eSIM travel data? Report Issue




Common My Truphone Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Truphone Limited, developers of My Truphone.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit My Truphone Website

Privacy Policy: https://www.truphone.com/legal/privacy-policy/

Developer: Truphone Limited




About this app

Albania, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Ecuador, El Salvador, Estonia, Faroe Islands, Fiji, Finland, France, French Guiana, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guernsey, Guyana, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malaysia, Malta, Martinique, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar, Netherlands, New Zealand, Nicaragua, Norway, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Saint Kitts and Nevis, Saint Lucia, Samoa, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos Islands, United Arab Emirates, United Kingdom, Uruguay, USA, Vanuatu, Vatican City, Vietnam.  Download data plans straight to the eSIM in your iPhone (11, 12, 13, Pro, Pro Max, XS, XS Max & XR) without the need to replace your SIM card.  A must-have for travellers who need to stay connected abroad or simply for people that look for temporary and affordable data connection .  Get instant data plans for your iPhone in 113 destinations.  Choose from daily data plans (300MB) to 3GB plans that last up to 30 days.  No bill shock, no need to depend on WiFi.  Try 100MB of data for free today!  My Truphone connects you to the best cellular networks across the world.  To use My Truphone, your iPhone must be unlocked.